Groove Technology

OCTOBER 31, 2021

We look at customer support, pricing, ease of use, design and flexibility, selling features – basically everything a person intends to launch an eCommerce store wants to know. Total revenue for the full year 2020 is US$2.929 billion. The platform is also known for its low total cost of ownership and very flexible APIs.

E-Commerce 246

E-Commerce Sales Right-Sizing Customer Support 246

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider. billion in 2021.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider. billion in 2021.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Designveloper

SEPTEMBER 10, 2021

To take advantage of this trend, here are ten companies that offer mobile game development services you should know about. The company provides custom development services in the mobile gaming market. 9Hertz’s developers are available for remote work and flexible hours for companies that want to accelerate their game development.

Service 96

Service Design Engineering Flexibility 96

Everest Group

OCTOBER 13, 2022

Since our inaugural ServiceNow Services PEAK Matrix Assessment in 2020, the software company has significantly expanded its portfolio to go beyond IT Service Management (ITSM) to new offerings that help clients drive business growth, increase resilience, and enhance employee productivity. Minimize customization.

Human Resources 130

Human Resources Flexibility Accounting Government 130

3Pillar Global

OCTOBER 15, 2020

In 2020, Python, Java, JavaScript, C, C++, and C# continue to reign supreme, proving they’ve got real staying power that stands to continue into 2021 and beyond. In this guide, we’ll look at the top programming languages of 2020–from the mainstays we just mentioned to some emerging coding trends.

Software 52

Software Sourcing Out-Tasking Engineering 52

Microsourcing

SEPTEMBER 29, 2021

Outsourcing is where one company engages another company to provide services that were traditionally performed in-house. Deloitte’s Global Outsourcing Survey 2020 finds that cost reduction is the primary objective of outsourcing for 70% of businesses, while 40% say they choose to outsource because it gives them more flexibility.

MicroSourcing 98

MicroSourcing Outsourcing Global Outsourcing Flexibility 98

Everest Group

JANUARY 27, 2022

Everest Group projects that the finance and accounting outsourcing (FAO) market will grow significantly (up to 10% year-on-year) in 2022, because enterprises are demonstrating an openness toward expanding their scope of services with third-party service providers.

Finance 130

Finance Accounting Outsourcing Retail 130

IBM Services

MAY 17, 2023

For customers who run their operations on SAP, this means modernizing to a cloud ERP platform that supports greater flexibility and agility. This flexibility to continue to run in Power or x86 environments can help accelerate cloud migration of your SAP workloads.

Flexibility 120

Flexibility Manufacturing Managed Services Analytics 120

Automation Anywhere

JULY 23, 2021

Research and Markets found that the RPA market was valued at more than $2 billion in 2020 and will have a very respectable compound annual growth rate (CAGR) of 31.5% There may well be a silver lining to the disaster that was 2020. Agility and flexibility and a robust mindset are now fundamental ingredients for business success.

Robotics Process Automation 111

Robotics Process Automation Automation Advisory Flexibility 111

Velocity Global

MARCH 25, 2020

March 25 , 2020 – Velocity Global , the leading provider of global expansion solutions, announced it will donate one percent of its 2020 global profits to non-profit organizations around the world responding to the COVID-19 pandemic. Denver, Colo., Media Contact: John Hall. Director, Corporate Communications. 1 (303) 309-2894.

Healthcare 52

Healthcare Banking Flexibility Efficiency 52

Groove Technology

JUNE 22, 2022

“Work from home” was no longer a new term when the COVID-19 pandemic occurred in 2020. In adapting to the “new normal,” this working model has shown effectiveness, bringing flexibility to employees and businesses. The global working model has been changing gradually. Hybird Working and challenges.

Flexibility 130

Flexibility Operational Costs Regulations Jobbing 130

Magellan Solutions

APRIL 19, 2023

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses.

Insurance 98

Insurance Customer Service Outsourcing Service 98

Groove Technology

OCTOBER 1, 2024

Custom software development outsourcing offers a flexible and cost-effective solution to these challenges. Function-Based Outsourcing Types Function-based outsourcing categorizes services based on the specific business functions they support. According to a report by Grand View Research, the global KPO market is expected to reach $124.29

Software 130

Software Outsourcing Nearshoring Offshoring 130

Groove Technology

OCTOBER 1, 2024

from 2020 to 2027. Scalability and flexibility in operations Startups often face unpredictable growth patterns and changing market demands. Outsourcing provides the flexibility to quickly scale development teams up or down without the long-term commitments associated with full-time hires. from 2020 to 2027.

Software 130

Software Outsourcing Nearshoring Offshoring 130

31 West

SEPTEMBER 7, 2022

With IT services, you can achieve transparency in your operations, optimize work models and identify opportunities for improvement and growth. The answer thus lies with Managed Service Provider (MSP) and Managed Security Service Provider (MSSP). MSP and MSSP are third-party services offered by IT providers from remote locations.

Cybersecurity 130

Cybersecurity Out-Tasking Flexibility Efficiency 130

Everest Group

JULY 20, 2022

According to a United Nations Conference on Trade and Development (UNCTAD) report, the average share of internet users who made purchases online increased from 53% before the pandemic to 60% across 66 countries following its onset in 2020/21. Exhibit 3: Benefits of composable commerce. is rapidly growing.

Flexibility 147

Flexibility Marketing Engineering Analytics 147

Magellan Solutions

JULY 21, 2020

Higher first contact resolution is a customer service metric indicating how to resolve an issue in a single phone call or response. It’s challenging for any business to improve customer satisfaction without the support of help desk services. What Are the Benefits of Outsourcing Help Desk Services? Tier-2 Support.

Outsourcing 52

Outsourcing Customer Support Offshoring Right-Sizing 52

Velocity Global

FEBRUARY 18, 2021

200B cross-border IT M&A deal value in 2020 matches 2019. Cross-border IT deal volume accelerated in the second half of 2020. Cross-border IT M&A deal values in 2020 equaled that of 2019, outpacing overall global IT M&A deal value, which was down year-over-year. Denver, Colo., February 18, 2021 –.

E-Commerce 52

E-Commerce Right-Sizing Software Regulations 52

Premier BPO

JULY 2, 2021

In 2021, as businesses re-open, the hospitality industry will have to revamp its Customer Support channels to redirect the much-lost customer base back towards its service offerings. Personalization goes a long way to make your customers feel welcome, something innate to both hospitality and BPO services. and as Customer Support.

E-Commerce 130

E-Commerce BPO Customer Support Outsourcing 130

Amzur

APRIL 7, 2022

Technology is omnipresent and an intricate part of our daily routine.With the advent of cloud technology, solutions and services have become even more accessible at one’s fingertips. The services were used by all ages and industries during the pandemic and even became an innate part of our routines post-pandemic. . Microsoft Azure .

Marketing 98

Marketing Right-Sizing Flexibility Analytics 98

Influx

FEBRUARY 21, 2023

Company co-founder Pascal Klein was looking for a support partner to provide weekend support in English as an extension to the internal customer service team. We’ve been able to scale our service without sacrificing quality. What they are saying about Influx: “Influx has been a fantastic partner.

Customer Support 98

Customer Support Customer Service Flexibility Service 98

Automation Anywhere

JANUARY 5, 2021

Yet, even in our chaotic 2020 business world, there is a superpower that can aid a company’s survival and even boost its post-pandemic success. Lifting our burden of time-consuming manual processes, RPA makes us more flexible. who may not recognize services available to them if the information posts are only in English.

Robotics Process Automation 98

Robotics Process Automation Diagnostic Services Banking Pharmaceuticals 98

CGS Inc

NOVEMBER 18, 2021

NEW YORK, NY, November 18, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today unveiled new insights from its 2021 CGS Workplace Learning Trends Survey. percent from September 2020 to September 2021.

Jobbing 98

Jobbing Flexibility Outsourcing Government 98

Avasant

AUGUST 26, 2022

According to Executive Director of the Avasant Foundation, Chitra Rajeshwari, “I am delighted to say 240+ candidates have successfully graduated since we started the training amid Covid-19 in August of 2020, with 95% job placement. The Avasant Digital Skills training program (ADST) was launched amid Covid-19 in August 2020.

Advisory 98

Advisory Banking Jobbing Government 98

Everest Group

JULY 26, 2022

Mortgage industry experts, enterprises, service providers, and analysts cite the following factors for the recent job eliminations: Cyclicity : The mortgage industry appears to go through two- to four-year cycles, as shown in the above graph. Through outsourcing, enterprises are shifting the onus to the service providers.

Jobbing 130

Jobbing Out-Tasking Outsourcing Marketing 130

Premier BPO

JUNE 8, 2021

Exceptional Customer Service is directly proportional to business growth and sustainability. 61% of customers say they will stop interacting with a brand due to poor service – BizTimeDoctor. .” – Kate Zabriskie. 61% of customers say they will stop interacting with a brand due to poor service – BizTimeDoctor.

BPO 130

BPO Right-Sizing Customer Service Automation 130

Groove Technology

MAY 11, 2022

In 2021, Hired tracked 224,367 interview requests for software engineering roles, up from 106,101 in the heavily pandemic-affected 2020. Productivity: Because of the ease, flexibility, and accountability that remote developers provide, they are often more productive than in-house resources. Let’s get started.

Software 130

Software Out-Tasking Offshoring Jobbing 130

Perficient Digital Transformation

FEBRUARY 2, 2023

Instagram rolled out its Instagram Shopping feature in 2020, satisfying today’s customer’s itch to mindlessly scroll and the much sought-after instant gratification high from “adding to cart.” Given this new practicality, many financial services institutions are lining up to participate in the program.

Accounting 110

Accounting Banking Flexibility Retail 110

Amzur

DECEMBER 9, 2021

Cloud computing solutions were lifesavers for many businesses across the globe during 2020 and 2021. According to Gartner , global spending on cloud services is expected to reach over $482 billion in 2022, up from $313 billion in 2020. In this model, you can scale up or down cloud services as per your business needs.

Sourcing 105

Sourcing Flexibility Efficiency Manufacturing 105

Raya Contact Center

MARCH 10, 2022

Gulf CX is one of the biggest companies in the field of contact center services and was named as the top service support provider in the Middle East in 2018. This was achieved through over 800 professional employees providing outsourcing services, 90% of them native to the Gulf region. million EGP during the same period in 2020.

Human Resources 98

Human Resources Outsourcing Marketing Outsourcing Professionals 98

Raya Contact Center

DECEMBER 26, 2021

Gulf CX is one of the biggest companies in the field of contact center services and was named as the top service support provider in the Middle East in 2018. This was achieved through over 800 professional employees providing outsourcing services, 90% of them native to the Gulf region. million EGP during the same period in 2020.

Human Resources 97

Human Resources Outsourcing Marketing Outsourcing Professionals 97

IBM Services

FEBRUARY 6, 2024

on-premises, private cloud, public cloud, edge) with public cloud services from more than one provider. This infrastructure model relies on a network of remote data centers , servers and storage systems owned and operated by a third-party service provider. What is cloud computing?

Software 106

Software E-Commerce Flexibility Automation 106

Hyland

OCTOBER 7, 2022

But the word “transformation” implies a one-time initiative, culminating in the big reveal of a job well done: Implement a content services platform and poof, you’re transformed! It’s an organization with a flexible mindset, ready to digitally evolve in order to transform. You can move on to the next goal. Except … not really.

Robotics Process Automation 145

Robotics Process Automation Automation Software Flexibility 145

Simplr

AUGUST 20, 2021

With the demands of the “NOW Customer” higher than ever, customer service is at the forefront of every business model. Even if your product, marketing, and manufacturing are all stellar, your company has got to have the customer service to match! This is where call center outsourcing comes in.

Call Center 98

Call Center Outsourcing Customer Service Business Process Outsourcing 98

Magellan Solutions

NOVEMBER 8, 2019

According to data , by the time 2020 rolls in, online sales will hit approximately 4135 billion dollars. Here are the top e-commerce trends this 2020: Get Personal. Also, having access to customer’s data and their customer history will allow you to offer a more personalized service for every returning customer.

E-Commerce 40

E-Commerce Retail Out-Tasking Engineering 40

IBM Services

SEPTEMBER 13, 2023

Using COTS further reduces the cost of computing in space for a wide variety of applications, including near real-time detection of forest fires (Earth Observation) and space debris removal (In-Orbit Servicing). Since 2020, Ubotica has been providing space AI capabilities to the European Space Agency and NASA JPL.

Co-Sourcing 100

Co-Sourcing Government Sourcing Automation 100