SEBPO
FEBRUARY 22, 2021
The SEBPO delivery center in Bangladesh exemplified this commitment in 2020 through different initiatives. SEBPO is a leading global outsourcing partner to many of the world’s largest advertising, media, and technology companies. The post CSR Continues During 2020 appeared first on SEBPO. About SEBPO.
Microsourcing
SEPTEMBER 29, 2021
Outsourcing is where one company engages another company to provide services that were traditionally performed in-house. Deloitte’s Global Outsourcing Survey 2020 finds that cost reduction is the primary objective of outsourcing for 70% of businesses, while 40% say they choose to outsource because it gives them more flexibility.
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Everest Group
JANUARY 10, 2023
Everest Group says growth in CXM outsourcing will continue as enterprise seek to maximize customer retention in face of recessionary climate. . Everest Group says the CXM outsourcing market will continue to grow, albeit at a more normalized rate (7-9%), despite the uncertainty presented by a looming recession.
CGS Inc
OCTOBER 1, 2021
Since the beginning of 2020, all eyes are on customer service and support. Global Outsourcing. We pulled together a series of stats that showcase how consumers feel about support in 2021, including preferences and experience desires , as well as what companies are investing in to meet changing support expectations. Text color.
NoonDalton
DECEMBER 21, 2022
Offshoring is another name for global outsourcing, which is the practice of outsourcing work to a third party headquartered abroad. This post will discuss the main causes that prompt businesses to outsource internationally, along with benefits and drawbacks. What are the Main Reasons Companies Rely on Global Outsourcing?
Premier BPO
AUGUST 17, 2021
Merely considering the ever-expanding IT industry : The IT Global Outsourcing market segment is projected to reach a revenue of $359,462.8m Deloitte ’s Global Outsourcing Survey 2020 highlights cost reduction as a top factor for businesses that outsource, especially due to the global recession.
Raya Contact Center
MARCH 10, 2022
The company has already gone a long way in this regard, which was reflected on the operational statistics, as RCX’s services provided during 2021 were divided into digital services (42%) and voice services (58%) – compared to 90% as voice services, and 10% as digital services in 2020. It also acquired GULF CX with a value of $12.2
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