3Pillar Global

OCTOBER 15, 2020

In 2020, Python, Java, JavaScript, C, C++, and C# continue to reign supreme, proving they’ve got real staying power that stands to continue into 2021 and beyond. In this guide, we’ll look at the top programming languages of 2020–from the mainstays we just mentioned to some emerging coding trends. JavaScript.

Software 52

Software Sourcing Out-Tasking Engineering 52

Simplr

JUNE 5, 2023

[ Updated: June 5, 202 3] Training and onboarding of customer service staff can be costly and time-consuming. Can you reduce customer service costs without sacrificing the quality of your customer’s experience? Is customer service a cost center? Customer service has transformed from a cost center to a revenue driver.

Customer Service 98

Customer Service Efficiency Call Center Service 98

Automation Anywhere

OCTOBER 6, 2021

Three-fourths of them ( 75%) are more reliant on RPA compared with their pre-pandemic operations Moving to RPA-as-a-Service Traditional RPA is software that mimics human digital behavior. RPA-as-a-Service does all that, using a cloud-based subscription model as opposed to the on-premises model of traditional RPA.

Automation 80

Automation Service Robotics Process Automation Out-Tasking 80

CGS Inc

NOVEMBER 18, 2021

Generation Z and Millennial workers are less satisfied in their jobs, and upskilling opportunities are critical to employee retention. NEW YORK, NY, November 18, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today unveiled new insights from its 2021 CGS Workplace Learning Trends Survey.

Jobbing 98

Jobbing Flexibility Outsourcing Government 98

Premier BPO

MAY 24, 2021

An average of 54% in 2020 – 2021. Added unemployment benefits may serve as an incentive to not return to work, completely defeating the purpose of restoring jobs later on. It’s no wonder why some would choose to stay unemployed rather than earn lesser by actually working a job. 45% in 2019. Outsourcing Poised Even Better.

Outsourcing 130

Outsourcing Offshoring BPO E-Commerce 130

Magellan Solutions

JULY 21, 2020

Higher first contact resolution is a customer service metric indicating how to resolve an issue in a single phone call or response. It’s challenging for any business to improve customer satisfaction without the support of help desk services. What Are the Benefits of Outsourcing Help Desk Services? Tier-2 Support.

Outsourcing 52

Outsourcing Customer Support Offshoring Right-Sizing 52

Avasant

AUGUST 26, 2022

Launched amid the Covid-19 pandemic, the training funded by IDB Lab, the innovation laboratory of the Inter-American Development Bank (IDB), is geared towards bridging crucial knowledge gaps so that deserving Guyanese youth are adequately equipped to leverage their education and skills into sustainable job opportunities. Website: [link].

Advisory 98

Advisory Banking Jobbing Government 98

Groove Technology

MAY 11, 2022

Today’s job market is far from ideal. In 2021, Hired tracked 224,367 interview requests for software engineering roles, up from 106,101 in the heavily pandemic-affected 2020. Remote jobs are almost entirely virtual, with little emphasis on physical, face-to-face interaction. Let’s get started. Remote Developer Types.

Software 130

Software Out-Tasking Offshoring Jobbing 130

Amzur

OCTOBER 14, 2021

It was a tough year for recruiters in 2020. Employees working on multiple jobs simultaneously . Despite the devastating impact of the pandemic on the job market, candidate ghosting has continued to rise over the past year. There are numerous reasons for candidate ghosting including: A better job offer in the meantime.

Right-Sizing 98

Right-Sizing Jobbing Administrative Software 98

Perficient Digital Transformation

NOVEMBER 16, 2021

When you put middleware into the context of the fundamental nature of computers and data processing, it is middleware’s job to make sure data is delivered to the right place at the right time. When you have good middleware, you tend not to think about it because it allows developers to focus on their jobs. Why Perficient and Red Hat.

Jobbing 115

Jobbing Software Design Business Development 115

Immedus

OCTOBER 7, 2021

According to The Workforce Institute at UKG , 49 % of employees will tolerate no more than one mistake or problem with their paycheck before looking for a new job—making the decision to upend their own lives and placing the unwanted pressure of creeping attrition on the employer. What should you look for in a global payroll provider?

Payroll 111

Payroll Outsourcing Software Research 111

WebCreek

APRIL 6, 2021

With the events that rattled 2020, AI and ML will be transformed, both in terms of future developments and past pitfalls. It is likely that jobs in the AI field will be in high demand in 2021. In 2020, Machine Learning was already used to help diagnose COVID-19 patients. billion in 2017, to $8.81 AI Talent Shortage. Healthcare.

Cybersecurity 96

Cybersecurity Healthcare Insurance Nearshoring 96

Premier BPO

AUGUST 17, 2021

Deloitte ’s Global Outsourcing Survey 2020 highlights cost reduction as a top factor for businesses that outsource, especially due to the global recession. IT products and services exports to over 120+ countries – MOIT. We are operating in over six vertical markets today and are going to expand to more areas of service.

Offshoring 246

Offshoring BPO Outsourcing Government 246

31 West

SEPTEMBER 7, 2022

With IT services, you can achieve transparency in your operations, optimize work models and identify opportunities for improvement and growth. The answer thus lies with Managed Service Provider (MSP) and Managed Security Service Provider (MSSP). MSP and MSSP are third-party services offered by IT providers from remote locations.

Cybersecurity 130

Cybersecurity Out-Tasking Flexibility Efficiency 130

Perficient Digital Transformation

JUNE 30, 2022

In 2020, The Bahamas legislation passed two digital-asset-specific pieces of legislation: the Digital Assets and Registered Exchanges Act (the DARE Act) and the Financial and Corporate Service Providers Act (the FCSP Act), which established safeguards for the custody of digital assets. Legislative Initiatives.

Banking 111

Banking Advisory Regulations Government 111

Groove Technology

JANUARY 15, 2022

As the pandemic subsides, we may see eCommerce penetration decline compared to 2020. Before 2020, online shopping was booming. In 2020, Amazon.com will have an average monthly traffic of over 3.68 According to Shopify, over 150 million consumers will make their first online transaction in 2020. New problems emerge.

E-Commerce 130

E-Commerce Retail Sales Customer Support 130

Velocity Global

MARCH 16, 2022

By definition, a remote job is a job that is performed outside of a company-owned office. How Do Remote Jobs Work? . What Jobs Can Be Done From Home? Remote jobs allow employees to work from anywhere they want and take care of personal or familial obligations that arise during the workday. Table of Contents: .

Jobbing 52

Jobbing Flexibility Collaborations Accounting 52

Premier BPO

NOVEMBER 10, 2021

Competitive customer experience design today requires constant adaptability for consumerism and seamless service, all put together with increased engagement. Becoming a customer-centric company that puts the customer’s needs first is imperative to deliver both quality and quantity in service. – PWC. – nextiva.

BPO 130

BPO Outsourcing Company Focus Analytics 130

Groove Technology

JUNE 22, 2022

“Work from home” was no longer a new term when the COVID-19 pandemic occurred in 2020. A 2021 survey by Wakefield indicates that 47% of employees would consider new job opportunities if their company did not adopt Hybrid Working. The global working model has been changing gradually.

Flexibility 130

Flexibility Operational Costs Regulations Jobbing 130

Perficient Digital Transformation

DECEMBER 15, 2022

million in 2015 to 53 million in 2020. It’s important to note that these folks are juggling more than just their caregiving duties, from caring for their own families to working full-time jobs. Help caregivers find your organization’s support services. Empower caregivers to know what questions to ask.

Healthcare 111

Healthcare Jobbing Service Marketing 111

Everest Group

MARCH 21, 2022

Impact sourcing is a business practice in which companies intentionally prioritize service providers that hire and provide career development opportunities to people who otherwise have limited prospects for employment. The gender gap in global services. Empowering women through impact sourcing.

Impact Sourcing 130

Impact Sourcing Sourcing Sales Jobbing 130

Microsourcing

MAY 10, 2023

Each year we get further away from the events of early 2020, and it gets easier to forget just how uncertain that period was.

Marketing 52

Marketing Service Government Jobbing 52

Everest Group

FEBRUARY 23, 2023

Read on to learn more about the impact of an Australian recession on the industry and opportunities for service providers. The Australian market is not immune to a recession While the Australian economy has avoided a recession for the past 27 years, it may not be able to withstand the current environment. in December 2020.

Banking 130

Banking Outsourcing Marketing Regulations 130

Automation Anywhere

JANUARY 5, 2022

We chat with AI bots when seeking customer services from the biggest brands in every industry. AI is helping to diagnose illnesses, inform us how to stock inventory levels for the next quarter, and cull out the best job candidates from thousands of resumes. RPA helped provide almost instantaneous service to clients.

Robotics Process Automation 124

Robotics Process Automation Out-Tasking Automation Inventory Management 124

Perficient Digital Transformation

MARCH 8, 2023

Fortunately, most societies today don’t legally bar women from partaking in these tasks, but the ancient history of shutting doors on women seeking greater financial control has left an undeniable gender gap in the world of financial services and a lingering, detrimental attitude that money management is a man’s job. households.

Service 64

Service Finance Accounting Out-Tasking 64

Velocity Global

OCTOBER 6, 2021

Velocity Global’s 2020 State of Global Expansion Report: Technology Industry reveals some of the top challenges that U.S. Immigration Challenges and Local Job Loss. Many countries around the globe are tightening their immigration rules, and it is harder for immigrants to find jobs in new countries. million jobs since 2001.

Payroll 119

Payroll Jobbing Marketing Labor Costs 119

Automation Anywhere

JANUARY 5, 2021

Yet, even in our chaotic 2020 business world, there is a superpower that can aid a company’s survival and even boost its post-pandemic success. The company completed a new, RPA-enhanced shared services center by 2020 that added 50% capacity in Tricor’s payroll services and 30% improvement to employee productivity.

Robotics Process Automation 98

Robotics Process Automation Diagnostic Services Banking Pharmaceuticals 98

CGS Inc

JANUARY 10, 2022

Enable easy-to-use AR solution to support field services professionals across the enterprise. Amid the continued pandemic disruption, companies evolved much of their customer service strategy to address heightened consumer needs; some accelerating the implementation of technology support as an option. 01/11/2022. A majority (53.5

Collaborations 98

Collaborations Global Outsourcing Outsourcing Research 98

AS White Global

NOVEMBER 28, 2022

The common reasons why staff leave their employers include under-market salary packages, the lack of career development, low job satisfaction, poor work-life balance, misaligned values between the employee and the company, and an overall sense that certain needs are not being met, among others. Loss in sales.

Offshoring 85

Offshoring Out-Tasking Sales Administrative 85

Globalization Partners

JUNE 7, 2022

With its diverse population and growing economy, it’s no surprise that Australia placed 14th in the World Bank’s Doing Business 2020 survey for ease of doing business. Service: The vast majority of Australian workers, about 77.7 percent, are employed in the services sector. In 2020, the industry contributed to 66.04

Government 98

Government Payroll Jobbing Banking 98

Hyland

OCTOBER 7, 2022

But the word “transformation” implies a one-time initiative, culminating in the big reveal of a job well done: Implement a content services platform and poof, you’re transformed! It really can transform the way your organization works, especially if it’s been a long time coming. You can move on to the next goal. Except … not really.

Robotics Process Automation 145

Robotics Process Automation Automation Software Flexibility 145

Globalization Partners

AUGUST 8, 2022

According to a Glassdoor survey , 70 percent of job seekers research company reviews — many of which are written by former employees — before making career decisions. Despite its importance, a study by Gallup showed that only 12 percent of employees think their employer does a great job onboarding new team members.

Regulations 94

Regulations Jobbing Insurance Out-Tasking 94

Future of Digital Sourcing Nearshoring

JUNE 8, 2021

During the 2006 economic downturn in Puerto Rico, many jobs were lost and people left the island. federal government of fall 2020). Aside from the financial benefits, tech professionals are finding good paying jobs. Could Puerto Rico Become the Next Big Tech Haven? It was a dire few decades for the U.S.

Nearshoring 98

Nearshoring Manufacturing Offshoring Government 98

Simplr

DECEMBER 15, 2021

We call these the NOW Customers and we know three things about them: They expect customer service to be fast and on-demand. In 2020, we conducted a market report with Forrester that found that only 30% of brands say their customer service is effective at responding to customers in a timely fashion. It’s a competitive job market.

Co-Sourcing 98

Co-Sourcing Right-Sizing Jobbing Sales 98

Groove Technology

AUGUST 10, 2022

Employer of Record (EOR) is a service provider that employs workers on their payroll, but the workers are employed by other businesses. Additionally, it works for businesses who do not intend to establish operations in Vietnam but wish to outsource procedures such as IT support and customer service. Employment contracts.

IT Outsourcing 130

IT Outsourcing Outsourcing Payroll Administrative 130

Perficient Digital Transformation

NOVEMBER 3, 2021

High rates of change were already underway in early 2020, but the COVID-19 pandemic accelerated these changes as consumer buying behaviors suddenly and dramatically shifted. Customers want – and expect – self-service options that give them the ability to do more for themselves online. .

Marketing 119

Marketing Retail Finance Sales 119

Future of Digital Sourcing Nearshoring

MARCH 20, 2022

According to an article in the Wall Street Journal , citing analysis by COMPTIA, in January 2022 employers posted close to 340,000 unfilled IT job openings, which was 11% higher than the 12-month average. Nearshoring – especially when it comes to IT services – is on the rise as a result. The True Cost of Nearshoring.

Nearshoring 59

Nearshoring Service Outsourcing Regulations 59