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With over $35 billion in software managedservicescontract value due for renewal in 2 years, IT firms may sweat over cost-of-living-adjustment clause. Prateek Gupta , Practice Director, Everest Group, says there was a decline in contracts with the COLA clause between 2018 and 2020 because of buyers’ pressure back then.
Services such as banking, financial services, and manufacturing remain the hottest trend. Billion in 2020 to $337.8 Home health care services. Dialysis services. Contract pharmaceutical research services. Disease and outcome managementservices, including formulary services.
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