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Remote Work, Global Hiring Drive Explosive Growth in ‘Employer of Record’ Partnerships—Everest Group

Everest Group

Enterprises are discovering that Employer of Record (EOR) arrangements can ease the burden of international expansion; accordingly, the EOR market swelled 170% in 2020 and 120% in 2022 and is expected to continue to grow at a compound annual growth rate of 40-50% through 2025 according to Everest Group.

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Omnichannel VS Multichannel Contact Center For Enhanced CX

Premier BPO

Exceptional Customer Service is directly proportional to business growth and sustainability. 61% of customers say they will stop interacting with a brand due to poor service – BizTimeDoctor. .” – Kate Zabriskie. 61% of customers say they will stop interacting with a brand due to poor service – BizTimeDoctor.

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Tech Talent Acquisition Strategies: Challenges and Opportunities Post-pandemic

Amzur

Reading Time: 6 minutes. It was a tough year for recruiters in 2020. The pandemic has changed the hiring paradigm, and companies are exploring virtual tech talent acquisition strategies for efficiency and time savings. . The pandemic and its repercussions devastated many talent acquisition teams worldwide.

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Putting citizens at the center of government services with AI

IBM Services

Not only can AI help improve certain services people rely on every day, but it can also help bridge the gap between local government, its employees and its residents. AI has also begun to provide concrete use cases indicating how the technology can help improve customer service in a tangible way.

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Top 6 Benefits of Outsourcing Ecommerce Business Tasks

NoonDalton

One thing that stays constant is that it’s the most effective way for eCommerce businesses to save time, save money, and become more efficient. We can pinpoint the exact date that changed the eCommerce landscape forever: March 11, 2020. On that date, the World Health Organization (WHO) proclaimed COVID-19 a pandemic.

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The Future of Health Care

Anexa

The world events of 2020-2021 have essentially changed the core of everything that we do – from what and how people make purchases, to where and how they work, and the nature of their interactions with each other. Many have made the switch from a fee-for-service reimbursement model to a value-based care model, with impressive results.

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How to Make More Money With Artificial Intelligence

inDinero

AI is in marketing and sales, manufacturing, product and service development, and corporate finance and accounting. The latest McKinsey Global Survey , “ The State of AI in 2020 ,” asked 2,395 participants from various company backgrounds and industries about how well AI does for their business. Machine-winning.