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What Is The Future of IT Managed Services?

31 West

The global managed services market is projected to grow from $243.33 billion in 2021 to $557.10 By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. For Innovation.

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Perficient Listed in Forrester Now Tech: Robotic Process Automation Services, Q4 2021

Perficient Digital Transformation

Robotic Process Automation (RPA) is the use of software to automate high volume and repetitive tasks that previously required a human to perform. As enterprises continue to invest in automation, experienced consulting partners play a key role in integrating RPA and supporting development of the automation fabric.

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Top 5 Reasons to Consider Managed Services for Microsoft 365

31 West

What is so Special About Managed Services? In the IT world, Managed Services allow you to offload the responsibilities of business administration and system management to a Managed Service Provider (MSP). Here comes the anchoring reasons for you to consider managed services for Microsoft 365.

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CGS Receives 2021 Customer Experience Innovation Award

CGS Inc

10/14/2021. Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. The 2021 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences through all channels, including social.

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Top 10 Help Desk Management Software For 2021

31 West

A customer service that communicates with a customer instantly makes a customer happier and in turn, helps in the business growth altogether. In asset management and IT management services, help desk software tools maintain a healthy connection with the customers by resolving their issues.

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7 Best Practices For Successful MSPs

31 West

The demand for managed services is growing as more and more organizations have opted for digital transformation. New digital enterprise solutions like cloud, automation, big data, blockchain, and IoT have changed the procedure of business operations. percent from 2021 to 2028. 7 Managed Service Provider Best Practices.

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IT Managed Security Services PEAK Matrix® Assessment 2021

Everest Group

Enterprises are seeking third-party support from these providers for intelligence-led threat hunting and detection, orchestration and automation of alerts underpinned by modular, platform-led operations, reduced incident response times, and cyber forensics. Why You Need to Buy Security Differently from Managed Services.