Premier BPO

JANUARY 3, 2022

The alternate then, is offshore outsourcing or co-sourcing , as discussed furthermore in the article. Co-Sourcing is defined as a type of outsourcing in which an externally hired company acts as a part of your in-house operation while promoting shared risk and reward values. what caused the great Resignation 2021 ?

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Premier BPO

JULY 12, 2024

This is the second time since 2021 that the industry average rating has shown a significant statistical decline, with nearly one-third of the industry earning a poor rating. Partner with Premier BPO and leverage AI-powered tools optimized for your needs to achieve significant revenue growth. References 1.

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Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? So, what’s in store for 2023 in our beloved BPO industry? The nearshore region consists of 26 countries throughout Latin America and the Caribbean that offer BPO services to U.S.

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Simplr

DECEMBER 15, 2021

Simplr’s CMO Daniel Rodriguez and Zendesk’s Senior Manager of Co-Sourcing Timothy Esbe shared best practices for how to overcome common CX staffing hurdles you’ll likely confront this holiday season (and beyond) in a webinar we co-hosted on How to Overcome CX Team Turnover, Understaffing, Seasonality & More. .

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Premier BPO

FEBRUARY 10, 2022

Below we have discussed four of the many reasons for the labor shortage 2021. million, in 2021 from 2019 – Annuity.org. The solution is to co-source with a firm willing to take on your cultural values as their own. The post 4 Main Causes of The Labor Shortage appeared first on Premier BPO. million to 69.8

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SIG Speaks

SEPTEMBER 1, 2021

As we head into the fall of 2021, we prepare for procurement 3.0 On September 15, Nitin Khorana, Vice President from Icertis, will explore maximizing supply chain potential with contract intelligence, followed by topic-based discussions on digitalization within procurement and sourcing. September CPO & Executive Virtual Series.

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SIG Speaks

NOVEMBER 1, 2021

How to Build Resilient Supply Chains to Overcome Sourcing Disruptions. Procurement and sourcing leaders are still feeling the effects of sourcing disruptions in the supply chain. Sustainable Procurement Barometer 2021. Digital Disruption in Sourcing and Procurement. learn more. . learn more. . . learn more. .

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