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CGS Receives 2021 Customer Experience Innovation Award

CGS Inc

10/14/2021. Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. The award is presented by TMC, a global, integrated media company, and TMC’s CUSTOMER magazine. Congratulations to CGS for receiving a 2021 Customer Experience Innovation Award.

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Open Access BPO Invests $20 Million to Expand Taipei Knowledge Process Outsourcing Facility

OpenAccess BPO

TAIPEI, Taiwan, May 5, 2021 — Multinational business process outsourcing (BPO) firm, Open Access BPO, announced its investment to expand its multilingual knowledge process outsourcing (KPO) and call operations. The investment adds a new Taiwan office. Launched […].

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Understanding the Different Types of Outsourcing for Custom Software Development

Groove Technology

Let's delve into the three primary types: Business Process Outsourcing (BPO) Business Process Outsourcing involves contracting non-core business activities to external service providers. According to Deloitte's 2020 Global Outsourcing Survey, 70% of companies cite cost reduction as a primary reason for BPO adoption.

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RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

Raya Contact Center

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. Just like Facebook’s rebranding and new name Meta, RCC’s transformation to RCX has been buzzworthy in the BPO industry. Ahmed Refky, the CEO of RCX, stated that 2021 was a milestone in RCX’s history and portfolio.

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What Are the Benefits of Global Outsourcing?

NoonDalton

Offshoring is another name for global outsourcing, which is the practice of outsourcing work to a third party headquartered abroad. This post will discuss the main causes that prompt businesses to outsource internationally, along with benefits and drawbacks. What are the Main Reasons Companies Rely on Global Outsourcing?

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SEBPO Honored As Best Outsourcing Company In 2021

SEBPO

Marlton, NJ – SEBPO, a leading global outsourcing partner to many of the world’s largest advertising, media, and technology companies, has been honored as a recipient of the Digital Bangladesh Award for their remarkable contribution in the socio-economic development and progress of the country. About SEBPO. specializes?in El Salvador.

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SEBPO Honored as Best Outsourcing Company in 2021

SEBPO

Marlton, NJ – SEBPO, a leading global outsourcing partner to many of the world’s largest advertising, media, and technology companies, has been honored as a recipient of the Digital Bangladesh Award for their remarkable contribution in the socio-economic development and progress of the country. Press Release. FOR IMMEDIATE RELEASE.