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AI-Powered Healthcare: Boosting Patient Experience and Efficiency

Premier BPO

This is the second time since 2021 that the industry average rating has shown a significant statistical decline, with nearly one-third of the industry earning a poor rating. The other big challenge is ensuring patient data security and meeting all the data privacy regulations by implementing stringent security measures. References 1.

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Outsourcing’s Best Kept Secret – Offshoring To Pakistan In The Words Of An Industry Veteran

Premier BPO

Offshore Outsourcing to Pakistan is the value-added key differentiator you should consider when choosing an Asian Outsourcing destination in 2021-2022. in 2021 and is predicted to increase at a CAGR of 8.77% by 2026. – Statista. and other U.S. businesses such as MTBC. and other U.S. businesses such as MTBC.

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Will Service Delivery Change in the IT BPO Industry If They Say Goodbye to WFH?

Everest Group

To keep the IT BPO industry running seamlessly, government guidelines for on-site working were relaxed worldwide so employees could work from home. There is a lack of clarity in government regulations in most countries on next steps and long-term acceptance of remote or hybrid working. SEZ in India, PEZA in the Philippines).

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Hospitality Contact Center Emergence Post-Pandemic

Premier BPO

In 2021, as businesses re-open, the hospitality industry will have to revamp its Customer Support channels to redirect the much-lost customer base back towards its service offerings. Contact Center Support for Hospitality Sector in 2021. Informing consumers about safety protocols regarding the outlet to ensure regulations are met.

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Mergers and Acquisitions: Navigating your BPO Through a Pandemic

VXI

In the Business Process Outsourcing services (BPO) industry, business industries in the thick of the pandemic have adopted customer service solutions to enhance client relations and improve quality assurance. The rising cost of employment has driven businesses to seek cost-effective BPO and call center outsourcing provider solutions.

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AI-Powered Healthcare: Boosting Patient Experience and Efficiency

Premier BPO

This is the second time since 2021 that the industry average rating has shown a significant statistical decline, with nearly one-third of the industry earning a poor rating. The other big challenge is ensuring patient data security and meeting all the data privacy regulations by implementing stringent security measures. References 1.

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Understanding the Different Types of Outsourcing for Custom Software Development

Groove Technology

Let's delve into the three primary types: Business Process Outsourcing (BPO) Business Process Outsourcing involves contracting non-core business activities to external service providers. According to Deloitte's 2020 Global Outsourcing Survey, 70% of companies cite cost reduction as a primary reason for BPO adoption.

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