Everest Group

OCTOBER 13, 2021

October 13, 2021 |. Summary Mature banking, financial services, and insurance (BFSI) global business services (GBS) organizations are taking on advanced vendor management organization (VMO) roles, acquiring more responsibility in governing service provider delivery.

Strategic Sourcing 130

Strategic Sourcing Insurance Global Business Services Banking 130

Chazey Partners

JANUARY 26, 2021

It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. The State of Shared Services report is the 4th in a series of market insights produced by SSON and Chazey Partners. Global Business Services – Transformation Driver & Digital Enabler.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

OCTOBER 20, 2023

As a result of these concerns, global leaders adopted a more cautious stance going into this year, according to Everest Group’s annual Key Issues survey of over 200 global leaders across industry enterprises, Global Business Services (GBS) centers , and providers.

Service 147

Service Offshoring Global Business Services Information Technology 147

The Hackett Group

AUGUST 10, 2021

Q2 2021 net revenue of $73.0 Q2 2021 GAAP EPS of $0.32. Q2 2021 pro forma EPS of $0.39, which exceeds the high end of guidance or $0.30, excluding the SAP software sale transaction, which is at the high end of guidance. MIAMI, FL – August 10, 2021 – The Hackett Group, Inc. million SAP software sale transaction.

Research 52

Research Analytics Sales Finance 52

Chazey Partners

JANUARY 26, 2021

JAN, 2021 Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), is thrilled to … Shared Services Trends in 2021: State of Global Shared Services Report Read More ». CAMPBELL, CALIF.

Shared Services 52

Shared Services Robotics Process Automation Service Global Management Consulting 52

Everest Group

JANUARY 27, 2022

Organizations are also becoming more open to leveraging service providers’ support in their Global Business Services (GBS)/Shared Services Center (SSC) operations. Service providers are positioning for growth by evolving in these ways: Developing more flexible global services delivery and location models.

Finance 130

Finance Accounting Outsourcing Retail 130

Everest Group

MARCH 28, 2023

IST  The global services industry found its stride coming out of the pandemic, quickly adapting to clients’ evolving needs and clocking double-digit growth rates in 2021 and 2022. BST | 7:30 p.m.

Service 130

Service Retail Sourcing Marketing 130

Everest Group

JANUARY 26, 2022

headcount growth in 2022, a much more positive growth sentiment than expressed in 2020 (5.2%) and 2021 (2.7%). 1 constraint heading into 2022 is “finding enough talent to run the business.”. in Global Business Services, 6.7% On one hand, enterprises anticipate 7.4% On the other hand, enterprises report their No.

Research 130

Research Nearshoring Engineering Sourcing 130

Everest Group

FEBRUARY 1, 2022

While the pandemic outbreak led leading technology firms such as Apple, Google, Facebook, and Microsoft to temporarily shut down operations in China, activity regained its momentum in the second half of 2021, experiencing significant new center setups for the technology services industry. Latin America: .

Service 130

Service Cybersecurity E-Commerce Nearshoring 130

Everest Group

AUGUST 9, 2023

Hyderabad’s share of tech jobs, as a percentage of overall technology jobs in India, has surged from 33% to 44% during 2021-22. Simultaneously, the demand for non-tech services continues to grow, reflecting strong investor sentiment. This trend is also reflected in the growth of technology jobs in the city.

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

The Hackett Group

JULY 8, 2021

In 2021, we incorporated the structural changes associated with technology innovation and digital transformation into our annual benchmarking methodology, creating a new target that we call “digital world class.” In our 2021 Key Issues Study , improving analytics, modeling and reporting was the No. Data and analytics.

Analytics 52

Analytics Automation Design External Service Provider 52

Zinnov

SEPTEMBER 5, 2022

Celonis is evidently benefitting a lot from this acute interest in this field – given that it just raised USD 1 Bn in June 2021 as well. Derailed IPO Plans – Around its last fundraise in May 2021, Celonis hired its new CFO from Google, Carlos Kirjner, with anticipated plans for an IPO.

Automation 59

Automation Banking Supply Chain Management Right-Sizing 59

Zinnov

MAY 6, 2022

This vibrant space has seen more than 50 acquisitions since 2021 and more than USD 17 Bn of VC/PE money has been poured into this fast-growing space. NICE Systems is a case in point, which has been able to successfully flip its model moving from only 22% SaaS subscription revenue 5 years ago to almost 90% in 2021.

Automation 59

Automation Robotics Process Automation Out-Tasking Healthcare 59

Zinnov

SEPTEMBER 5, 2022

Celonis is evidently benefitting a lot from this acute interest in this field – given that it just raised USD 1 Bn in June 2021 as well. Derailed IPO Plans – Around its last fundraise in May 2021, Celonis hired its new CFO from Google, Carlos Kirjner, with anticipated plans for an IPO.

Automation 52

Automation Banking Supply Chain Management Right-Sizing 52

The Hackett Group

JULY 13, 2021

MIAMI & LONDON, July 13, 2021 – The Hackett Group, Inc. NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Everest Group

DECEMBER 13, 2022

Join Everest Group’s Key Issues 2023 webinar as our experts provide insights into the outlook of the global IT-BP industry and discuss major concerns, expectations, and key trends expected to amplify in 2023. All the data is based on input from global leaders across enterprises, Global Business Services (GBS), and service providers.

Sourcing 246

Sourcing Global Business Services Shared Services Marketing 246

Everest Group

MARCH 31, 2022

Summary Global business services (GBS) organizations faced the COVID-19 challenge head-on and emerged as an established asset for the enterprise. GBS Leadership Exchange | Invitation-Only event. The Talent Wars for GBS: Preparing for the Long Haul. March 31, 2022 |. 6:00 PM IST.

Human Resources 130

Human Resources Global Business Services Collaborations Jobbing 130

Everest Group

NOVEMBER 11, 2021

November 11, 2021 |. Summary Retail and CPG Global Business Services (GBS) organizations have traditionally delivered cost-effective and consistent support services. VIRTUAL ROUNDTABLE | MEMBERSHIP EVENT. What’s Next for Retail & CPG GBS Organizations. 8 AM CST | 9 AM EST | 2 PM GMT | 7:30 PM IST.

Retail 130

Retail Global Business Services Government Jobbing 130