2021 Global Business Services Sourcing 
The Hackett Group
NOVEMBER 9, 2021
Q3 2021 net revenue of $71.4 Q3 2021 GAAP EPS of $0.25. Q3 2021 pro forma EPS of $0.32, exceeds the high end of guidance. MIAMI, FL – November 9, 2021 – The Hackett Group, Inc. Third quarter 2021 net revenue (gross revenue less reimbursable expenses) from continuing operations was $71.4 million to $66.5
Everest Group
MARCH 23, 2022
2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. We saw wages increase significantly in 2021, many by 10% and more. Action #5 – Obsess Over Employee Experience.
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Everest Group
MAY 16, 2022
Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.
Chazey Partners
JANUARY 26, 2021
It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. The State of Shared Services report is the 4th in a series of market insights produced by SSON and Chazey Partners. Global Business Services – Transformation Driver & Digital Enabler.
The Hackett Group
AUGUST 10, 2021
Q2 2021 net revenue of $73.0 Q2 2021 GAAP EPS of $0.32. Q2 2021 pro forma EPS of $0.39, which exceeds the high end of guidance or $0.30, excluding the SAP software sale transaction, which is at the high end of guidance. MIAMI, FL – August 10, 2021 – The Hackett Group, Inc. million SAP software sale transaction.
The Hackett Group
JULY 13, 2021
MIAMI & LONDON, July 13, 2021 – The Hackett Group, Inc. NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.
Everest Group
SEPTEMBER 21, 2021
Access the on-demand webinar, which was delivered live on September 21, 2021. What is the latest on the procurement outsourcing service provider landscape? Global sourcing managers BPO leaders Heads of Global Business Services organizations and Shared Services Enterprise CPOs Procurement leaders.
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