article thumbnail

Mexico Remains the Best Nearshore Value in the Americas

Redial

Of late, there have been rumblings that Mexico may have had its day, and that other CX destinations in the American nearshore are ramping up to take its place. International companies look to Mexico as their go-to in the nearshore because CX is done to a high-quality standard. What the future holds for CX in 2021 and beyond is unclear.

article thumbnail

Nearshoring: The Secret to Solving the DevOps Skills Shortage

Auxis

But as a severe DevOps skills shortage makes it the top IT recruiting challenge for nearly half of organizations in 2021, nearshore outsourcing is emerging as the fastest and most effective way to access a highly professional talent supply with the sophisticated infrastructure and cultural compatibility that’s essential for peak performance.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Perficient Listed in Forrester Now Tech: Global Digital Experience Services, Q4 2021

Perficient Digital Transformation

Forrester published the Now Tech: Global Digital Experience Services, Q4 2021 report to help technology, commerce, and marketing leaders understand the landscape of providers and select the best one based on fit.

Service 111
article thumbnail

7 Things You Must Know Before Outsourcing Call Center Services in 2021

Redial

Moving forward, outsourcing call center operations to a nearshore partner. The post 7 Things You Must Know Before Outsourcing Call Center Services in 2021 appeared first on RedialBPO. Reaching your goals can be done by leveraging the outsourcing call center services provided by a BPO, Business Process Outsourcing partner. 1] [link].

article thumbnail

Why 2021 Was A Pivotal Year For PE Investments In Digital Services

Zinnov

In 2021, Digital Services firms saw a record flow of Private Equity (PE) investments with a substantial number of deals. In fact, according to Zinnov’s strategic analysis, the deal momentum for Digital Services market continued post the second half of 2020, while a staggering 200+ deals were observed in 2021.

Service 93
article thumbnail

The Scalers’ 2021 recap: a year of phenomenal growth

The Scalers

Leading from the front The band goes on tour We’re getting ever smarter And we’re always innovating The Scalers 2021: that’s all, folks! 2021, folks. 2021 saw us explore new territories and expand our partnerships. The launch of an operations centre in Romania gives our European partners a nearshoring avenue to venture down.

article thumbnail

Top IT Trends and Predictions 2021

WebCreek

While there is no magic crystal ball to predict all that will happen in IT and tech in 2021, we do have something close: data. Explore with us some of our data-driven IT and tech predictions and trends for 2021, and let us know what you think 2021 has in store. In 2021, the worldwide AI software market is predicted to grow 54%.