Everest Group

NOVEMBER 9, 2021

November 9, 2021 |. Today, the challenge has become a widespread talent shortage and has spiraled into rising attrition rates, higher internal salary demands from employees, and increasing outsourcing rates across job skill sets. EXPERT PANEL. The Talent Shortage is Real. Five Things We Now Know. Arkadev Basak.

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Outsourcing Analytics Research Jobbing 246

Everest Group

OCTOBER 20, 2021

December 14, 2021 |. Today, the talent challenge has become widespread across departments and has spiraled into rising attrition rates, higher internal salary demands from employees, and increasing outsourcing rates across a range of job skill sets. live webinar. 2022 Outlook Webinar: It’s Not a Talent War, It’s a New Reality.

Outsourcing 239

Outsourcing Sourcing Research Jobbing 239

Everest Group

FEBRUARY 10, 2025

The market was buzzing with large deals and, occasionally, mega deals, signaling a period of confidence in large-scale outsourcing. in 2021 to 4.8 This dip has prompted enterprises to rethink their outsourcing strategies. Enterprises sought to accelerate transformation across both value creation and cost optimization.

Outsourcing 130

Outsourcing Information Technology Marketing Engineering 130

Everest Group

SEPTEMBER 21, 2021

5 New Ways to Drive Strategic Results from Procurement Outsourcing. Access the on-demand webinar, which was delivered live on September 21, 2021. What are the key components of an effective procurement outsourcing model? How does outsourcing drive digital transformation in procurement processes? LIVE WEBINAR.

Outsourcing 130

Outsourcing Government Global Business Services BPO 130

Premier BPO

AUGUST 17, 2021

PAKISTAN BUSINESS PROCESS OUTSOURCING COMPANIES CAN BE A DIFFERENTIATOR FOR YOU IN TERMS OF QUALITY, EDUCATION, CULTURE, AND COST. Offshore Outsourcing to Pakistan is the value-added key differentiator you should consider when choosing an Asian Outsourcing destination in 2021-2022. – Statista.

Offshoring 246

Offshoring BPO Outsourcing Government 246

Everest Group

MAY 16, 2022

In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter. Notable Global Services Trends in Q3 2021: North America experienced a decrease in its share of outsourcing deals.

Offshoring 100

Offshoring Sourcing Outsourcing Global Business Services 100

Everest Group

FEBRUARY 8, 2022

5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing. Outsourcing services have undergone a profound transformation in recent months driven by evolving client needs and operating models, the advent of new technologies such as digital, artificial intelligence, and machine learning, and most recently, a severe talent shortage.

Outsourcing 130

Outsourcing Management BPO Banking 130

Everest Group

JANUARY 23, 2024

Learn to manage expenses in procurement outsourcing and find out how the total spend was distributed in 2021-2022.

Outsourcing 130

Outsourcing Management Marketing Managed Services 130

Groove Technology

SEPTEMBER 26, 2024

Outsourcing software development emerges as a compelling alternative to building an in-house team. As we delve deeper into this topic, we'll explore how outsourcing can transform your software development strategy and drive your business forward in an increasingly competitive digital world. What is Outsourced Software Development?

Software 130

Software Outsourcing Offshoring Nearshoring 130

Groove Technology

FEBRUARY 8, 2022

Outsourcing was heavily attacked in its early days, as with many revolutionary techniques. Those who oppose it claim that outsourcing is responsible for various adverse effects, from encouraging companies to outsource tasks that they can no longer perform internally to generating a significant decline in the domestic labor market.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130

Everest Group

NOVEMBER 16, 2021

Leaders vs. Laggards: How Payers Can Use Outsourcing to Differentiate. November 16, 2021 |. LIVE WEBINAR. 9 AM CST | 10 AM EST | 3 PM GMT | 8:30 PM IST. CIOs CDOs CTOs CFOs CPOs Procurement managers Global sourcing managers Vendor managers. Manu Aggarwal. Abhishek Singh. Register for the Webinar.

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Outsourcing Healthcare Offshoring Retail 130

Groove Technology

OCTOBER 1, 2024

How can businesses in Australia, the UK, and Europe effectively leverage custom software development outsourcing to overcome these challenges and achieve their technological goals without compromising quality or control? Custom software development outsourcing offers a flexible and cost-effective solution to these challenges.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Everest Group

JANUARY 23, 2024

Understand the market size and growth trends in procurement outsourcing for the years 2021-2022, and project the anticipated growth for 2023-24.

Outsourcing 130

Outsourcing Marketing Managed Services Sourcing 130

CGS Inc

OCTOBER 14, 2021

10/14/2021. Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. The 2021 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences through all channels, including social.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

CGS Inc

OCTOBER 1, 2021

We pulled together a series of stats that showcase how consumers feel about support in 2021, including preferences and experience desires , as well as what companies are investing in to meet changing support expectations. Infographic: 2021 Sees Customer Support Define Brands. Infographic: 2021 Sees Customer Support Define Brands.

Customer Support 98

Customer Support Global Outsourcing Outsourcing Customer Service 98

Premier BPO

MAY 24, 2021

Remote work and Outsourcing found new stardom amidst covid-19 lockdowns and subsequent employment losses. The answer is offshore Outsourcing. An average of 54% in 2020 – 2021. in Q1 2021 – ADP workforce report. Therefore, considering outsourcing is the only option to maintain productivity and quality.

Outsourcing 130

Outsourcing Offshoring BPO E-Commerce 130

Everest Group

OCTOBER 7, 2021

Outsourcing in the Great Resignation – What’s Working and What’s Not? October 7, 2021 |. Please join us for the exclusive virtual roundtable, Outsourcing in the Great Resignation – What’s Working and What’s Not?, on Thursday, October 7, 2021, 11:00 am – 12:30 am EDT. Virtual Roundtable.

Outsourcing 130

Outsourcing Sourcing Management Marketing 130

Everest Group

JANUARY 30, 2024

Live webinar Adapting to Change: Boost Value in Outsourcing and Software Contracts When Uncertainty Persists January 30, 2024 | 9:00 AM CST | 10 AM EST | 3 PM GMT | 8:30 PM IST As we enter 2024, enterprises are under immense pressure to optimize their budgets and uncover potential cost savings. Who should attend?

Software 130

Software Outsourcing BPO Management 130

Everest Group

MAY 13, 2022

Top Global RPO Services After experiencing a severe contraction in 2020, providers saw a sharp jump in Global RPO Services demand in 2021 in the wake of the Great Resignation. LEARN MORE ABOUT Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2022 – Global and EMEA. Our Latest Thinking. Learn More. Learn More.

Outsourcing 130

Outsourcing Service Marketing 130

Groove Technology

OCTOBER 14, 2024

Software testing outsourcing is the practice of outsourcing software testing services to specialized companies. According to a study by Deloitte, 59% of businesses consider a vendor's proven track record as an important factor in outsourcing decisions. How to choose the right software testing outsourcing company?

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Software Outsourcing Service E-Commerce 130

Everest Group

NOVEMBER 15, 2023

As enterprises rethink their outsourcing strategies, reevaluate current contracts, and rebalance work, these findings are highly relevant. Recently, when reading the Aesop fable The Tortoise and the Hare to my toddler niece, I was struck by its resemblance to the current state of outsourcing engagements. Let’s explore this further.

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Outsourcing Government Service Banking 147

Everest Group

JUNE 28, 2022

DALLAS, June 28, 2022 — As supply chain issues hamper global economies, Everest Group predicts that the market for supply chain management (SCM) business process services (BPS) will expand at a 16-18% compound annual growth rate between 2021 and 2023, after achieving a sharp post-pandemic recovery in 2021 to reach US $2.4-2.6

Supply Chain Management 130

Supply Chain Management Outsourcing Marketing Management 130

Premier BPO

JULY 16, 2021

Outsourcing Financial services is the process of moving certain Finance & Accounting functions within an organization to a specialized third-party vendor. The global Financial services outsourcing market size was estimated at $130 Billion in 2021 and is projected to grow at a rate of 7.5% Fortunly ). Cost-Efficiency.

Outsourcing 130

Outsourcing Service BPO Finance 130

Everest Group

MARCH 3, 2023

Read on to understand the geographical differences, financial services trends driving growth, and the outsourcing opportunities in these regions. From nearly US$47 billion in 2021, the global neo-banks market is poised to be valued at US$2.05 How can service providers help enterprises in making outsourcing decisions?

Outsourcing 130

Outsourcing Marketing Service Banking 130

Everest Group

NOVEMBER 30, 2022

DOWNLOAD THE FULL REPORT Process Orchestration – Technology Provider Landscape with Products PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report: Everest Group’s PEAK Matrix® evaluation of 18 process orchestration technology providers and their categorization as Leaders, Major Contenders, and Aspirants An overview of process orchestration (..)

Software 246

Software Marketing Research Outsourcing 246

Everest Group

NOVEMBER 1, 2021

Recruitment Process Outsourcing Market Suffered COVID-based Contraction of 13% in 2020, But Sharp Recovery Is Underway—Everest Group. The global Recruitment Process Outsourcing (RPO) market contracted 13% in 2020 as enterprises’ talent demand decreased substantially during the pandemic. Everest Group’s State of the Market Report.

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Outsourcing Marketing Pharmaceuticals Global Recruiting 130

Influx

JUNE 3, 2022

Widespread job losses in the first few months of the pandemic gave way to tight labor markets in 2021, in part due to what is known as the Great Resignation. The Great Resignation is the current economic trend of employees voluntarily resigning from jobs en masse, beginning in early 2021. million unfilled jobs by October 2021 (U.S.

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Outsourcing Jobbing Flexibility Reduced Costs 98

CGS Inc

NOVEMBER 18, 2021

11/18/2021. NEW YORK, NY, November 18, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today unveiled new insights from its 2021 CGS Workplace Learning Trends Survey. percent from September 2020 to September 2021. consumers in September 2021.

Jobbing 98

Jobbing Flexibility Outsourcing Government 98

NoonDalton

JANUARY 19, 2022

The Great Resignation, which impacted practically every industry, was another big incident that influenced the workplace in 2021. 4 HR Outsourcing Trends for 2022. Up-and-coming HR outsourcing trends enable these teams to concentrate on the human factor. People-Focused HR Teams.

Outsourcing 98

Outsourcing Human Resources Payroll Analytics 98

Everest Group

JANUARY 27, 2022

Everest Group projects that the finance and accounting outsourcing (FAO) market will grow significantly (up to 10% year-on-year) in 2022, because enterprises are demonstrating an openness toward expanding their scope of services with third-party service providers. Download a complementary abstract of the report.

Finance 130

Finance Accounting Outsourcing Retail 130

Everest Group

FEBRUARY 23, 2023

With Australia facing a looming recession, outsourcing is emerging as a solution for banks and financial institutions to navigate economic uncertainty, improve efficiency, and find expert talent. This has led to increased outsourcing interest, even among smaller enterprises. How to enter the land down under?

Banking 130

Banking Outsourcing Marketing Regulations 130

Raya Contact Center

OCTOBER 3, 2021

This follows last month’s news of RCX being named an Aspirant in Everest Group’s 2021 EMEA Customer Experience Management (CXM) PEAK Matrix® Assessment. As a BPO industry leader on a customer experience (CX) transformational journey, these CCW awards are a fruition of our efforts towards excellence and global expansion.”.

Business Process Outsourcing 98

Business Process Outsourcing BPO Customer Support Outsourcing 98

Pure Moderation

DECEMBER 15, 2022

Business process outsourcing, or BPO, continues to become a lucrative industry. In 2021, its market value was USD 245.9 Business process outsourcing trends have significantly evolved in the last few years in response to such demands from companies. billion , and it is expected to have a compound annual growth rate (CAGR) of 9.1%

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Out-Tasking 98

NoonDalton

OCTOBER 17, 2022

In 2021, $152 billion was spent on SaaS. There were 25,000 SaaS companies successfully doing their thing in 2021. The benefits of SaaS outsourcing are undeniable at this point; it’s the only real way to make sure you’re firing on all cylinders when it matters most. . Outsourcing can aid in meeting that need.

Outsourcing 89

Outsourcing Right-Sizing Software Nearshoring 89

WebCreek

OCTOBER 21, 2021

What is outsourcing and what are the most common processes outsourced? And that is precisely what outsourcing is. There is a wide variety of processes that can be outsourced, from IT to staffing. According to Statista, the global market size for outsourcing services represented US$ 92.5 Profitable.

IT Outsourcing 98

IT Outsourcing Outsourcing Nearshoring Flexibility 98

Everest Group

MAY 18, 2022

Headquartered in Milan, it served more than 670 clients in 2021, generating revenue of approximately €980 million. In 2021, it generated revenue and EBITDA of approximately €918 million and €148 million, respectively. Combined entity. Future outlook for the CXM market.

Business Process Outsourcing 130

Business Process Outsourcing BPO Marketing E-Commerce 130

SirionLabs

JANUARY 29, 2021

Given the high level of outsourcing maturity in the region, contract management automation is a key priority for businesses in the DACH market. SirionLabs @ IAOP’s Outsourcing World Summit 2021. SirionLabs @ IAOP’s Outsourcing World Summit 2021. Save the date! Do join us at the event.

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Outsourcing Sourcing Automation Marketing 64