Perficient Digital Transformation

OCTOBER 6, 2021

Forrester defines RPA services as: “Services that enable the robotic process automation (RPA) lifecycle, including consulting, solution architecture, governance and enablement services, bot design and development, bot management, and bots as a service, rendered either on-premises or as a service.”.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

Perficient Digital Transformation

NOVEMBER 5, 2021

Forrester published the Now Tech: Global Digital Experience Services, Q4 2021 report to help technology, commerce, and marketing leaders understand the landscape of providers and select the best one based on fit. How a Strong Digital Experience Service Provider Can Help.

Service 111

Service Nearshoring Offshoring Design 111

Groove Technology

OCTOBER 14, 2024

Software testing outsourcing is the practice of outsourcing software testing services to specialized companies. Important criteria to consider include: the company's reputation and experience, technical capabilities, scope of services provided, quality of customer service, and value for money. Agile, DevOps).

Software 130

Software Outsourcing Service E-Commerce 130

The Hackett Group

NOVEMBER 9, 2021

Q3 2021 net revenue of $71.4 Q3 2021 GAAP EPS of $0.25. Q3 2021 pro forma EPS of $0.32, exceeds the high end of guidance. MIAMI, FL – November 9, 2021 – The Hackett Group, Inc. Third quarter 2021 net revenue (gross revenue less reimbursable expenses) from continuing operations was $71.4 million to $66.5

Pharmaceuticals 97

Pharmaceuticals Global Business Services Information Technology Finance 97

CGS Inc

JULY 29, 2021

CGS Positioned as a Major Contender and Star Performer in Everest Group's Learning Services PEAK Matrix ® 2021. The 2021 PEAK Matrix® report analyzed the capabilities of 21 providers and identified 14 service providers as the “2021 Major Contenders” based on the assessment of market impact and vision & capability.

Service 52

Service Administrative Research Marketing 52

Chazey Partners

JANUARY 26, 2021

JAN, 2021 Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), is thrilled to … Shared Services Trends in 2021: State of Global Shared Services Report Read More ». CAMPBELL, CALIF.

Shared Services 52

Shared Services Robotics Process Automation Service Global Management Consulting 52

CGS Inc

OCTOBER 14, 2021

10/14/2021. Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. The 2021 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences through all channels, including social.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

CGS Inc

OCTOBER 1, 2021

Since the beginning of 2020, all eyes are on customer service and support. We pulled together a series of stats that showcase how consumers feel about support in 2021, including preferences and experience desires , as well as what companies are investing in to meet changing support expectations. Download this infographic. .

Customer Support 98

Customer Support Global Outsourcing Outsourcing Customer Service 98

WebCreek

APRIL 6, 2021

While there is no magic crystal ball to predict all that will happen in IT and tech in 2021, we do have something close: data. Explore with us some of our data-driven IT and tech predictions and trends for 2021, and let us know what you think 2021 has in store. In 2021, the worldwide AI software market is predicted to grow 54%.

Cybersecurity 96

Cybersecurity Healthcare Insurance Nearshoring 96

Chazey Partners

JANUARY 26, 2021

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Transperfect

SEPTEMBER 13, 2021

Here’s a summary of our five favorite automotive technology advancements that are trending in 2021. 2) Mobility as a Service (MaaS). More people are choosing to use mobility services instead of owning their own fleet of vehicles and bearing the costs. 1) Vehicle-to-Vehicle (V2V) Communications. 4) The Blockchain.

Design 105

Design Government Engineering Efficiency 105

Everest Group

JUNE 17, 2022

Top IT Managed Security Services: MSS Providers The pandemic has accelerated the pace of digital transformation, specifically the rise in adoption of cloud, hybrid environments, and other emerging technologies. Market Insights™ Hosted Private Cloud Services – PEAK Matrix Assessment and Profiles Compendium. Learn More. Learn More.

Management 52

Management Service Cybersecurity Research 52

Pure Moderation

MAY 21, 2021

Which customer service outsourcing company is the best? In no aspect of the business is this truer than in the area of customer service. Customer service matters now more than ever. We are living in unprecedented times and brands must rethink best practices and build new strategies to deliver the best service possible.

Customer Service 94

Customer Service Outsourcing Service Customer Support 94

Simplr

OCTOBER 19, 2021

We’ve got you covered with the latest chatbot statistics for 2021. When used correctly, chatbots can deliver delightful customer service by answering consumers’ queries at lightning-fast speeds. Read on as we share the latest stats and trends you need to know about chatbots in 2021. Reread the first part of that sentence.

Sourcing 96

Sourcing Sales Retail Customer Service 96

Perficient Digital Transformation

MARCH 10, 2022

Acquia recently announced the winners of its 2021 Partner Awards. We’re delighted to share that Perficient received the Outstanding Partner Contribution award for our outstanding performance in Drupal Cloud for 2021. We’re one of Acquia’s first Certified Drupal Cloud Practices and a valued Acquia partner since 2017.

Healthcare 111

Healthcare Flexibility Regulations Service 111

Perficient Digital Transformation

OCTOBER 26, 2021

We are thrilled to announce that Perficient and Genesis Healthcare System have been selected as a 2021 Acquia Engage Award winner in the Best of Both World’s Category. Winners were chosen by a panel of judges that evaluated based on functionality, integration, performance, and overall experience. Our project won the following award: .

Healthcare 124

Healthcare Design Marketing Management 124

31 West

JANUARY 11, 2021

John, an owner of a refrigerator company, helps customers with his service to fix all kinds of refrigerators. While you need to focus on your products and services, you need to make sure that you are focusing on ticket management, integration, allocations, tracking, reporting, etc. It is cost-effective and saves time.

Software 130

Software Management Customer Service Sourcing 130

Immedus

AUGUST 24, 2021

Gartner recently published the 2021 Gartner® Market Guide for Multicountry Payroll Solutions and Immedis is thrilled to be recognized as a representative vendor in the report. We’ve made the report available so take a look at the Gartner Market Guide for Multicountry Payroll Solutions 2021 and let us know what you think. .

Payroll 130

Payroll Marketing Automation Analytics 130

Perficient Digital Transformation

OCTOBER 30, 2024

In April 2021 a Statement and separate Request for Information on Model Risk Management was issued by FinCEN and the FDIC, Federal Reserve, NCUA, and OCC. The impacts of AI on consumers, banks, nonbank financial institutions, and the financial system’s stability are all concerns to be investigated and potentially addressed by regulators.

Regulations 52

Regulations Service Banking Advisory 52

Magellan Solutions

SEPTEMBER 15, 2021

Ever heard of Account Receivable Services before? What is Account Receivable Services? Outsourcing accounts receivable services involves outsourcing duties like invoicing, generating statements, and reconciling customer accounts to a team outside of your company to complete. Why Outsource Account Receivable Services?

Accounting 52

Accounting Service Call Center Outsourcing 52

Eclaro

FEBRUARY 2, 2021

New York, NY – February 2, 2021 – ECLARO , a leading staffing agency announced today that they have won the Best of Staffing Client and Talent Awards for providing superior service to their clients and candidates for the second consecutive year. Fewer than two percent of all staffing agencies in the U.S.

Service 76

Service Design 76

Forrester Digital Transformation

JANUARY 16, 2023

Leading firms use a mix of service providers to build their future-fit strategies. Forrester  Forrester data shows that, in 2021, 46% of APAC infrastructure decision-makers whose organizations are adopting cloud say they want to use managed services from cloud service providers.

Managed Services 130

Managed Services Management Service 130

Perficient Digital Transformation

FEBRUARY 2, 2022

The Forrester Wave : Digital Process Automation Software, Q4 2021. In The Forrester Wave : Digital Process Automation Software, Q4 2021, Forrester identified fourteen of the most significant providers that offer DPA software solutions for application development professionals. Get the Report.

Robotics Process Automation 118

Robotics Process Automation Automation Software Out-Tasking 118

Unosquare

JANUARY 4, 2022

In our mission to support our partners through highly effective development efforts , we’re proud to report that we’ve been recognized as a Clutch leader in 2021! According to their latest research, we’re among the top 1000 vendors that showcase the highest level of service quality.

Software 98

Software Research Service Nearshoring 98

Magellan Solutions

MARCH 14, 2021

ECommerce Call Center Services: What Trend Should You Follow This 2021? Ecommerce call center services have become a necessity for business shifting to the online market. With this in mind, what are the ecommerce service trends that we should look out for this 2021? Voice Searches Will Become The Norm.

Call Center 52

Call Center Service BPO Out-Tasking 52

Magellan Solutions

JUNE 23, 2021

When it comes to Call Center Services Pricing (2021) , there are crucial services that are not yet included. Besides taking in and making calls, there are additional services that can help businesses make a difference in their bottomline. Current Pricing Structure for Outsourced Call Center Services.

Call Center 52

Call Center Service Outsourcing Customer Service 52

The Scalers

DECEMBER 15, 2021

Leading from the front The band goes on tour We’re getting ever smarter And we’re always innovating The Scalers 2021: that’s all, folks! 2021, folks. 2021 saw us explore new territories and expand our partnerships. The Scalers 2021: that’s all, folks! So there you have it ladies and gentlemen, our 2021 in review.

Nearshoring 93

Nearshoring Offshoring Engineering Finance 93

Mattsen Kumar

MAY 7, 2024

Inbound Call Center Metrics to Measure for Better Customer Service Inbound call center employees are front liners and the flagbearers of every organization. Any customer that decides to call up an organization is either very stressed with a service or is in urgent need of quality information. What is An Inbound Contact Center?

Call Center 52

Call Center E-Commerce Customer Service Regulations 52

Perficient Digital Transformation

NOVEMBER 5, 2021

November 2-4 marked the second Ignite of 2021, bringing so many announcements and captivating the Microsoft community with a flood of “new”. From seemingly small quality of life changes to holistic new apps and experiences, this fall edition of Microsoft Ignite 2021 introduced plenty to talk about!

Advisory 72

Advisory Human Resources Collaborations Government 72

SEBPO

SEPTEMBER 2, 2021

We specialize in ad operations, creative services, data solutions, media planning, and quality assurance. Our expert service teams complement and improve the day-to-day operations of companies such as Condé Nast , CMI/Compas , and CBS Interactive. The post AdMonster’s Ops 2021 appeared first on SEBPO.

Global Outsourcing 52

Global Outsourcing Outsourcing Professionals Outsourcing Government 52

SEBPO

APRIL 12, 2021

Marlton, NJ – April 12, 2021 — SEBPO, a leading global outsourcing partner to many of the world’s largest advertising, media, and technology companies, today announced that it has been selected for The 2021 Global Outsourcing 100 list by International Association of Outsourcing Professionals (IAOP ® ).

Global Outsourcing 96

Global Outsourcing Outsourcing Outsourcing Professionals Selective Outsourcing 96

Globalization Partners

NOVEMBER 8, 2021

As of the start of 2021, the United Kingdom (UK) is no longer part of the European Union (EU) or the European Atomic Energy Community. Now, well into 2021, we no longer have to theorize about how Brexit could change business in Britain — we’ve seen these changes firsthand. This process of authorization can be complex and costly.

Pharmaceuticals 98

Pharmaceuticals Manufacturing Regulations Government 98

Designveloper

SEPTEMBER 2, 2021

The Top 7 FrontEnd Web Development Tools In 2021. In 2021, you can expect the following frontend web development tools and frameworks to gain greater application among developers: AngularJS : As a leading JavaScript framework, AngularJS allows developers to create HTML syntax for cross-platform and cross-device websites.

Sourcing 98

Sourcing Out-Tasking Time Savings Software 98

The Hackett Group

JULY 22, 2021

NASDAQ: HCKT) today announced that it will release financial results for the second quarter ended July 2, 2021 on Tuesday, August 10, 2021 after the close of regular market hours. . . ET on Tuesday, August 10, 2021 and will run through 5:00 P.M. ET on Tuesday, August 24, 2021. ET on Tuesday, August 24, 2021.

Marketing 95

Marketing Management Service 95

Magellan Solutions

JULY 14, 2021

Other industries can outsource customer service and yield all of its benefits as well. In this article, we will discuss how outsource customer service solutions can help any type of industry succeed. What Industries Should Outsource Customer Service More? 3D Designing Service. 3D Printing Service.

Customer Service 52

Customer Service Outsourcing Call Center Service 52

CGS Inc

NOVEMBER 18, 2021

11/18/2021. NEW YORK, NY, November 18, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today unveiled new insights from its 2021 CGS Workplace Learning Trends Survey. percent from September 2020 to September 2021. consumers in September 2021.

Jobbing 98

Jobbing Flexibility Outsourcing Government 98

Designveloper

DECEMBER 13, 2021

Today, more and more companies are looking at Asian and Pacific outsourcing markets to find reliable and affordable services for their web projects. Since its foundation in 2013, Designveloper has worked with SMEs and large enterprises in a variety of industries such as financial services, healthcare, eCommerce, and consumer products.

E-Commerce 97

E-Commerce Healthcare Software Outsourcing 97