Hyland

JULY 19, 2022

5 big ideas driving CommunityLIVE 2022. Explore toolsets for automation, innovation and transformation, as well as opportunities to further partner with Hyland to meet your business objectives. Explore how you can apply leading-edge tech approaches, including intelligent automation, low code and open source. >

Cybersecurity 145

Cybersecurity Automation Flexibility Collaborations 145

Forrester Digital Transformation

AUGUST 16, 2022

We published our report “Automation Can Solve The Service Worker Shortage,” in May 2022. This research defined eleven categories of automation that will most effect front-line service workers. We then ranked the categories based on likely adoption and how ready the required technology is.

Automation 130

Automation Service Research 130

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 98

Automation Healthcare Robotics Process Automation Retail 98

Groove Technology

FEBRUARY 27, 2022

And how will they appear in 2022? Here are the most important eLearning trends that will continue to dominate the market in 2022. Learners want better learning experiences, and everyone agrees that this will be one of the most significant eLearning trends in 2022. By 2022, about 60% of all eLearning will be gamified.

Design 26

Design Out-Tasking Jobbing Automation 26

McKinsey and Company

JANUARY 6, 2023

Results from the 2022 McKinsey Global Industrial Robotics Survey reveal that industrial companies are set to spend heavily on robotics and automation. However, many will need help to complete the journey.

Automation 112

Automation 112

Groove Technology

FEBRUARY 8, 2022

This article will walk you through 7 main IT outsourcing trends expected to emerge in 2022, along with their implications for your organization. This article will walk you through 7 main trends expected to emerge in 2022, along with their implications for your organization. What will be the IT outsourcing trends in 2022?

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130

Groove Technology

JANUARY 15, 2022

eCommerce is a constantly evolving market; a slew of new trends emerge each year that may help your company develop and compete – and 2022 will be no exception. Nonetheless, several eCommerce enterprises have grasped the opportunity and forecast that 2022 would be the year of “eCommerce” growth. Let’s find out.

E-Commerce 130

E-Commerce Retail Sales Banking 130

Groove Technology

JANUARY 17, 2022

By 2022, income from mobile applications is estimated to reach 693 billion USD. To ensure the success of your mobile app, the first step is to keep current on mobile app development trends for 2022. What are the most anticipated mobile application development trends for 2022? Augmented and Virtual Reality.

Healthcare 130

Healthcare Marketing Right-Sizing Engineering 130

Hyland

SEPTEMBER 16, 2022

At CommunityLIVE 2022, we heard about some of the best ways we all — Hyland employees and our customers and partners — are innovating for faster processes, easier communication, happier colleagues and better experiences for the people who rely on them. Reporting from Nashville: 10 moments we loved from CommunityLIVE 2022.

Banking 105

Banking Healthcare Collaborations Sourcing 105

Automation Anywhere

APRIL 13, 2022

Editor’s note: Recently, Automation Anywhere received a 5-Star rating in the 2022 Partner Program Guide of CRN®, a brand of The Channel Company. At the end of last month, representatives from more than 600 organizations across more than 50 countries gathered online for the annual Automation Anywhere Virtual Partner Summit.

Automation 98

Automation Global Alliances Sales Retail 98

Perficient Digital Transformation

JULY 22, 2022

Microsoft’s annual partner conference, Microsoft Inspire, wrapped up Wednesday, July 20, 2022. Microsoft Inspire 2022 was filled to the brim with updates from the world of “Viva”. Viva Engage is set to be generally available August 2022, with “Storylines” public preview rolling out at the same time. Viva Goals.

Sales 115

Sales Out-Tasking Data Entry Advisory 115

Zinnov

MAY 17, 2023

Can enterprises be made recession-proof by leveraging technologies such as Intelligent Automation? The recent Zinnov survey of 250 CXOs of global enterprises reveals that Intelligent Automation (IA) is the top technology priority within enterprise digital transformation charters. Have you been using Intelligent Virtual Agents?

Automation 98

Automation Government Marketing Efficiency 98

V-Soft Consulting

JANUARY 13, 2023

ServiceNow drives the transformation to rapidly develop and automate technologies that are future-proof and deliver good experiences. This blog talks about the major developments of ServiceNow in the year 2022. A single, unifying foundation for digital business exists.

Automation 98

Automation 98

Simplr

AUGUST 1, 2022

We’ve got you covered with the latest chatbot statistics for 2022. Read on as we share the latest chatbot statistics and trends you need to know about chatbots in 2022. A human touch is more helpful than an automated bot in certain usages, especially when it comes to nuanced or delicate interactions such as payment disputes.

Sourcing 105

Sourcing Sales Customer Service Retail 105

Automation Anywhere

APRIL 11, 2022

Automation Anywhere is excited to announce the latest release of its industry-leading cloud-native intelligent automation platform, Automation 360™ v.24. 11 customers, we have introduced 56 additional improvements to support seamless migration to the latest Automation 360 v.24 24 release.

Automation 97

Automation Flexibility Design Service 97

IBM Services

SEPTEMBER 29, 2023

Those events can then be consumed and processed to help inform smarter decisions and trigger automations. Get started with IBM Event Automation By putting events to work, companies can help teams proactively respond to key customer opportunities, issues or potential threats as they arise.

Automation 106

Automation Order Management Sourcing Analytics 106

Offshore India Data Entry

FEBRUARY 6, 2022

How does Chatbot help Companies in 2022 during WFH? Chatbots will be an integral part of customer service in 2022. So how exactly do Chatbots help Companies in 2022 during Work-from-Home? An IT help desk bot can automate troubleshooting as and when needed. Help you solve complex problems or issues quickly.

Customer Support 98

Customer Support Sales Customer Service Automation 98

Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. RPA doesn’t fix bad processes.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Hyland

DECEMBER 22, 2021

... The post Top digital transformation trends for 2022 appeared first on The Hyland Blog.

Managed Services 97

Managed Services Automation Management Service 97

The Scalers

FEBRUARY 23, 2022

CONTENTS Digital transformation 2022: current trends you should know 1. Continued focus on the potentials of AI and automation 5. Digital transformation 2022: current trends you should know. The speed of digital change in business shows no sign of slowing in 2022. Continued focus on the potentials of AI and automation.

Cybersecurity 88

Cybersecurity Out-Tasking Automation Marketing 88

Automation Anywhere

JULY 25, 2022

Automation Anywhere is excited to announce the July 2022 release of its industry-leading cloud-native intelligent automation platform, Automation 360™ v.25. Integration with Genesys Automation Anywhere can now be found on Genesys AppFoundry so that you can directly embed it into Genesys Cloud CX. No downtime.

Automation 83

Automation Administrative Out-Tasking Finance 83

Groove Technology

MARCH 8, 2022

Numerous Capabilities Now Enable You To Automate Boring Manual Duties. Numerous capabilities now enable you to automate those boring duties and reclaim time in your day. And, as previously said, all of these reports may be automated, making it quick and easy to obtain information. All operations are performed manually.

Out-Tasking 130

Out-Tasking Jobbing Automation Design 130

Simplr

DECEMBER 17, 2021

What does 2022 have in store for conversational commerce and ecommerce in general? . Simplr CMO Daniel Rodriguez shared three trends that will be top-of-mind for ecommerce, CX, and digital professionals as we enter 2022 at Kustomer NOW 2021. In 2022, backlogs will get worse before they get better. appeared first on Simplr.

Sales 97

Sales Right-Sizing Customer Service Call Center 97

Forrester Digital Transformation

MAY 16, 2022

AIOps builds upon observability and monitoring to develop deep AI driven insights that enhance human judgements. As we move from monitoring to AIOps, we also move from a reactive to active, then proactive footing before establishing the predictive capabilities AIOps promises. Biomedical devices function the same way.

Engineering 204

Engineering Analytics Design Automation 204

The Scalers

JANUARY 5, 2022

Technology trends in 2022 will bring a transformation on a global level. Here’s more about the top tech trends in 2022, and why they’re valuable. trillion by 2022 and grow to €9.3 Engineered decision intelligence featuring networks of emergent decision making is top among tech trends in 2022. Every business is unique.

Manufacturing 93

Manufacturing Offshoring Healthcare Analytics 93

Automation Anywhere

FEBRUARY 22, 2021

In its article “ The cloud imperative for the banking industry, ” Accenture states cloud investment has grown strongly in recent years and is predicted to continue growing at 15 percent annually until 2022. Moving up Why is cloud automation rising to the forefront in banking? The average bank has 58% of its workload in the cloud.

Banking 98

Banking Automation Robotics Process Automation Accounting 98

Zinnov

MAY 30, 2023

Generative AI’s posterchild, ChatGPT, which was first launched on November 30 th , 2022, quickly gained popularity, with 1 Mn users signing up in just the first week. For example, organizations can now use Large Language Models (LLMs) to automate the training of customer intents. By now, it has over a 100 Mn user base.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Zinnov

AUGUST 30, 2023

Intelligent Automation and its constituent technologies such as Process Intelligence, Low Code/No Code, Intelligent Document Processing, and Robotic Process Automation can help address burnout and manage the human energy crisis. In 2022, the burnout rate rose to 59%, up 13.5% But now, they are approved in an automated fashion.

Automation 86

Automation Robotics Process Automation Management Data Entry 86

IBM Services

FEBRUARY 12, 2024

As IDC stated: as of 2022, 36% of IT leaders identified the use of technologies to achieve real-time decision-making as critical for business success, and 45% of IT leaders reported a general shortage of skilled personnel for real-time use cases.

Automation 83

Automation Sourcing Out-Tasking Government 83

Automation Anywhere

JULY 8, 2022

These are just a few of the benefits pharmaceutical, or “pharma,” companies are reaping from deploying intelligent automation. A 2020 Bain & Company survey shows that 84% of companies across all industries have accelerated their automation efforts, primarily due to the fallout from the pandemic. It’s not a moment too soon.

Automation 84

Automation Pharmaceuticals Data Entry Inventory Management 84

IBM Business Partners

JUNE 13, 2023

Can security teams keep up with attack surface risks without automated processes? To keep pace with attack surface risks, more organizations need to use automated tools. A 2022 analysis of Fortune 500 companies found that the average organization has around 476 common vulnerabilities and exposures (CVEs) in its external attack surface.

Automation 82

Automation Management Cybersecurity Accounting 82

Forrester Digital Transformation

FEBRUARY 10, 2022

Read this post to discover six key predictions on US public sector customer and employee experiences, cybersecurity, and technology. Then, dive deeper with a complimentary webinar.

Cybersecurity 130

Cybersecurity Robotics Process Automation Information Technology Government 130

Forrester Digital Transformation

MAY 25, 2022

Clients often ask me how to best make use of automation in the security operations center (SOC) and, relatedly, how SOAR can help them. Because of this, we released a Now Tech: Security Orchestration, Automation, And Response (SOAR), Q2 2022 report in April of this year. You can read the full report here.

Automation 130

Automation Research Cybersecurity 130

IBM Services

OCTOBER 3, 2023

According to a recent study by IBM Security, the 2023 X-Force Threat Intelligence Index established the retail and wholesale industry as the fifth-most targeted industry in 2022, with cybercriminals increasingly looking to exploit the trove of data gathered from the billions of transactions sellers process online.

Retail 85

Retail Automation E-Commerce Cybersecurity 85

Designveloper

NOVEMBER 3, 2021

Beyond that, you may tailor shipping rules and automate your taxes for every sale. The most featured functionality of Shift4Shop is its eCommerce automation which handles various business tasks without much human intervention. The post The Best Ecommerce Website Builder – 2022 Review appeared first on Designveloper. Conclusion.

Sales 98

Sales Analytics Retail Inventory Management 98

Provana

DECEMBER 8, 2021

As the CARES Act expires, mortgage default servicing law firms expect to see an uptick in foreclosures moving into 2022. Whether they're considering business process management or technology-enabled solutions , this increase in activity brings the focus on compliance back to the forefront of the default servicing industry.

Service 97

Service Management Automation Software 97