Perficient Digital Transformation

JULY 22, 2022

Microsoft’s annual partner conference, Microsoft Inspire, wrapped up Wednesday, July 20, 2022. Microsoft Inspire 2022 was filled to the brim with updates from the world of “Viva”. Viva Engage is set to be generally available August 2022, with “Storylines” public preview rolling out at the same time. Viva Goals.

Sales 115

Sales Out-Tasking Data Entry Advisory 115

Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. RPA doesn’t fix bad processes.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Everest Group

NOVEMBER 17, 2022

With the launch of 5G in India last month, the 2022 Indian Mobile Congress (IMC) demonstrated many exciting possibilities for the high-speed network to deliver innovative use cases in India. Beyond the technology benefits, 5G can be leveraged to solve efficiency and optimization challenges and enable future growth for enterprises.

Retail 130

Retail Collaborations Software Manufacturing 130

The Scalers

JANUARY 5, 2022

Technology trends in 2022 will bring a transformation on a global level. Here’s more about the top tech trends in 2022, and why they’re valuable. trillion by 2022 and grow to €9.3 Engineered decision intelligence featuring networks of emergent decision making is top among tech trends in 2022. Every business is unique.

Manufacturing 97

Manufacturing Offshoring Healthcare Engineering 97

Simplr

DECEMBER 17, 2021

What does 2022 have in store for conversational commerce and ecommerce in general? . Simplr CMO Daniel Rodriguez shared three trends that will be top-of-mind for ecommerce, CX, and digital professionals as we enter 2022 at Kustomer NOW 2021. In 2022, backlogs will get worse before they get better. Transparency is key!

Sales 97

Sales Right-Sizing Customer Service Call Center 97

Everest Group

JANUARY 3, 2022

To achieve these multiple priorities, many GBS organizations are building Centers of Excellence (CoEs), which further facilitate collaboration and speed-up transformation and delivery for the enterprise. We will be covering this in more detail in our upcoming webinar, 5 Success-driving Actions GBS Organizations Need in 2022.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Zinnov

MAY 30, 2023

Generative AI’s posterchild, ChatGPT, which was first launched on November 30 th , 2022, quickly gained popularity, with 1 Mn users signing up in just the first week. For example, organizations can now use Large Language Models (LLMs) to automate the training of customer intents. By now, it has over a 100 Mn user base.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Automation Anywhere

JULY 29, 2022

Let’s say you’ve done everything right when adopting Robotic Process Automation (RPA). You started small, you proved value, you ignited other automation projects around other business units, and as these grew, you formed your center of excellence (CoE) to coordinate it all. But many organizations run into a wall at this point.

Automation 72

Automation Robotics Process Automation Collaborations Jobbing 72

Everest Group

APRIL 21, 2022

What the practical applications and options are to automate semi-structured and unstructured data, increase auto-adjudication rates, and support claims adjudicators in the decision process. Ways to enable business and IT collaboration. Thursday, April 21, 2022, at 10:00 am CST, 11:00 am EST, 3:00 pm GMT, 8:30 pm IST. Presenters.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

Perficient Digital Transformation

OCTOBER 31, 2022

Red Hat AnsibleFest 2022 took place October 18-19 showcasing new updates to Red Hat’s automation software. The Ansible Automation Platform is an open-source IT automation tool that automates provisioning, configuration management, application deployment, orchestration, and many other manual IT processes.

Automation 64

Automation Collaborations Software Sourcing 64

Globalization Partners

MARCH 17, 2022

Moreover, with Globalization Partners’ global employment platform, you can automate processes like contract generation, payroll setup, and onboarding — expediting complicated tasks that would otherwise take months. Today, with all the collaboration tools and technology out there, long-distance communication is easier than ever.

Regulations 98

Regulations Payroll Out-Tasking Risk Management 98

Automation Anywhere

JULY 15, 2022

In May 2022, 4.3 Although no easy answers exist, technologies such as Robotic Process Automation (RPA), artificial intelligence (AI), machine learning, and natural language processing (NLP) can help. With intelligent automation, all those tasks can be automated by bots , enabling your employees to focus on higher-value tasks.

Automation 75

Automation Supply Chain Management Inventory Management Shipping & Transportation 75

Perficient Digital Transformation

JANUARY 13, 2022

Most of the major cloud providers all boasted significant revenue growth in 2021 and 2022 is poised to be another huge year for the cloud industry. The continued growth of containers will be a big trend to watch out for in 2022. In 2022, expect there to be even more sustainability efforts from the major cloud providers.

Automation 69

Automation Jobbing Risk Management Risk Management 69

Offshore India Data Entry

JANUARY 10, 2022

AI and Machine Learning Collaborate in an Effortless Manner. The post How Machine Learning and AI Transforms Business Market in 2022 appeared first on Offshoreindiadataentry Blog. It also means huge market opportunity and the possibility to ride the next major upheaval. Check out what are these qualities.

Marketing 98

Marketing Data Entry Healthcare Research 98

Simplr

AUGUST 18, 2022

Results from a study of CX leaders at global enterprises show opportunities for maximizing an investment in automation. How do you know if you’re getting the most from your investment in automation? Poor integration among customer service automation technologies. There are a lot of CX automation technologies out there.

Customer Service 98

Customer Service Service Automation Collaborations 98

Everest Group

MAY 3, 2022

Engineering services spend is expected to show a 30% annual growth rate for the next four to five years, with the outsourcing growth rate stabilizing at approximately 45% by 2022. 5G, the latest in mobile network technology, offers high data transfer speeds and ultra-low latency. Additional Market Highlights. Outsourcing Landscape.

Engineering 130

Engineering Marketing Service Advisory 130

Automation Anywhere

JULY 14, 2022

What emerged from the battle was not only innovative automation that saved lives and helped staff repurpose valuable time — but also a blueprint for healthcare organizations everywhere. The Automation Anywhere team worked overnight, side-by-side with NGH’s IT staff. Waitlists could double by 2025. The Appraisal Bot.

Automation 59

Automation Healthcare Robotics Process Automation Collaborations 59

Everest Group

APRIL 11, 2024

Amid the tumultuous landscape of 2022-23, the Customer Experience Management (CXM) outsourcing indust ry faced a barrage of challenges. Generative AI (gen AI) holds the potential to redefine customer service offerings, automate more interactions, enhance agent performance, and provide superior customer experiences.

Outsourcing 147

Outsourcing Nearshoring Offshoring Customer Service 147

Metasource

JANUARY 27, 2022

Integration, scalability and the strategic implementation of technology, such as workflow automation and document management software, will play a bigger role in businesses this year as they look to take the next step in their digital transformations. According to Gartner , 53% of workers in the United States will be remote in 2022.

Robotics Process Automation 52

Robotics Process Automation Right-Sizing Automation Collaborations 52

Amzur

DECEMBER 2, 2021

Primarily, they are looking at cloud computing solutions to automate business operations and free up decision-makers and employees from tedious manual and erroneous tasks. It’s also reported that more than 80% of organizations list cloud initiatives as their top priority in 2022 and beyond. Improved security.

Out-Tasking 98

Out-Tasking Sourcing Infrastructure Costs Service 98

Groove Technology

OCTOBER 14, 2024

According to the World Quality Report 2021-2022, 85% of organizations consider AI and machine learning skills as a key element in their QA and testing strategy. This includes proficiency in various testing tools, automation frameworks, and experience with different development methodologies (e.g., Agile, DevOps).

Software 130

Software Outsourcing Service E-Commerce 130

Perficient Digital Transformation

MAY 18, 2022

Orchestration and Automation: Orchestration in software development refers to the automation of many of the operational tasks associated with containers, including deployment, scaling and networking. But that is not all, application development and innovation have evolved.

Software 72

Software Automation Out-Tasking Reduced Costs 72

Premier BPO

MARCH 29, 2023

I joined Premier BPO as the CEO in 2022 and as I come up on my premier year anniversary, I wanted to share some observations and notes. Our clients look to us for strategic insights and collaborate together to enhance their business. Partners In 2022, we formally rolled out our Premier Partner Program.

Co-Sourcing 130

Co-Sourcing BPO Supply Chain Management Outsourcing 130

Everest Group

OCTOBER 17, 2023

Some large system integrators record anywhere between 8-12% of revenue in 2022 through assets. How will this impact internal collaboration? While some suppliers use assets closely bundled with their services, others have been able to position themselves as product providers. How does this approach change our talent model?

Streamline Operations 162

Streamline Operations Insurance Reduced Costs Banking 162

Metasource

AUGUST 5, 2024

Intelligent automation (IA) is revolutionizing the way businesses operate by streamlining complex tasks and optimizing workflows. These are just some of the reasons why 99% of organizations had either already invested in intelligent automation in 2022 or were planning to invest in it in 2023. What Is Intelligent Automation?

Automation 52

Automation Data Entry Out-Tasking Reduced Costs 52

Everest Group

AUGUST 24, 2022

Emerging from the pandemic, IT service and technology providers’ enterprise satisfaction ratings increased for the second consecutive year, moving up from 70% to 75% last year, according to our IT Services Enterprise Pulse Report 2022. contextualized to enterprises’ business landscape and challenges. Enterprise satisfaction state.

Management 130

Management Flexibility Collaborations Insurance 130

31 West

OCTOBER 28, 2022

In 2022, global spending on IT services has reached $4.5 Bring Automation to Your Service Desk. Bring Automation to Your Service Desk. Automation will not only release workload from your team but also ensure consistent delivery of services. It is an increase of 3% from the previous year. Create a Knowledge Base.

Service 130

Service Automation Efficiency Software 130

31 West

FEBRUARY 20, 2023

It includes features like a unified agent dashboard, omnichannel support, automation, and AI-guided decisions. About SysAid SysAid specializes in IT service management and automation. You can significantly improve productivity and streamline processes with its service automation capabilities. out of 5, with 578 ratings.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Sales 130

Capgemini

NOVEMBER 16, 2023

Industry collaboration is key to transform the vision of cloud-native, AI-optimized 5G Open RANs Shamik Mishra 8 Aug 2022 Facebook Twitter Linkedin Rome wasn’t built in a day. Areas 4-6 require broad industry collaboration to create the common standards, architecture and models that will be critical for test and automation.

Collaborations 52

Collaborations Automation Software Design 52

Capgemini

OCTOBER 5, 2022

Radical ideas about quantum sensing arise from multidisciplinary collaboration Edmund Owen 6 Oct 2022. Identifying a crack involves not just the image processing itself but also image capture and sensing, in terms of the production line, data acquisition, and automated decision-making. Looking into the future of sensing.

Collaborations 52

Collaborations Research Automation 52

Everest Group

JUNE 28, 2023

Cost effective and pay-as-you consume model through DaaS or VDI Embracing Banking 4.0 approach and seamlessly launch related businesses and products?

Banking 130

Banking Cybersecurity Insurance Analytics 130

Neo Group

APRIL 6, 2022

Sarasota, USA, April 06, 2022. Neo Group is proud to announce that we have been ranked among World’s Best Outsourcing Advisors for 2022 by IAOP. I’m optimistic for the future as analytics, automation, and talent continue to be the drivers behind our mission of ‘Beyond Advice to Outcomes’.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

31 West

MARCH 8, 2023

ServiceNow Roadmap: What Exactly It Is Every business, irrespective of its size and nature, relies on team collaboration. Tracking this collaboration and unobstructed communication between them is key to achieving your organizational goals. That’s where strategic roadmaps come into play.

Right-Sizing 130

Right-Sizing Out-Tasking Flexibility Software 130

31 West

SEPTEMBER 22, 2022

Automation. It should also enable practices like collaboration, knowledge-sharing, transparency, and complete visibility. Automation. Automating tasks does not only help your employees, but they standardize workflows and services offered. How Does a Virtual Service Desk Operate? Objectives. Technology. Skilled Resources.

Service 130

Service Outsourcing Automation Flexibility 130

Hyland

JULY 22, 2022

That’s why we’re rethinking how we share knowledge and collaborate with our customers and partners. Hyland Summit 2022 dates. Here are some of the top opportunities you’ll have access to at your local Hyland Summit: Collaborate with Hyland experts, industry leaders and peers. 5 reasons to attend CommunityLIVE 2022.

Robotics Process Automation 52

Robotics Process Automation Collaborations Automation Jobbing 52

Capgemini

JULY 11, 2022

Predictions that will revolutionize the cloud game in 2022 Capgemini 2022-01-27. Our top-five cloud predictions for 2022: 1: Cloud-native technologies and thinking will be pervasive, not just popular. Platforms are built on the principles of reusability and automation, which help digital teams save money and create more quickly.

Engineering 52

Engineering Automation Analytics Research 52

Perficient Digital Transformation

FEBRUARY 16, 2023

ServiceNow’s FSO allows financial institutions to automate core operational processes, through pre-built applications and workflows that streamline operations across all departments from front to back office, in a more efficient manner. ServiceNow was named a Leader in The Forrester Wave: Value Stream Management Solutions, Q4 2022.

Service 111

Service Out-Tasking Automation Banking 111