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Top eLearning Trends for 2022

Groove Technology

And how will they appear in 2022? Here are the most important eLearning trends that will continue to dominate the market in 2022. Learners want better learning experiences, and everyone agrees that this will be one of the most significant eLearning trends in 2022. By 2022, about 60% of all eLearning will be gamified.

Design 26
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7 Major IT Outsourcing Trends for 2022

Groove Technology

Those who oppose it claim that outsourcing is responsible for various adverse effects, from encouraging companies to outsource tasks that they can no longer perform internally to generating a significant decline in the domestic labor market. What will be the IT outsourcing trends in 2022? What is IT outsourcing?

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Microsoft Inspire 2022 Recap: “The Viva Edition”

Perficient Digital Transformation

Microsoft’s annual partner conference, Microsoft Inspire, wrapped up Wednesday, July 20, 2022. Microsoft Inspire 2022 was filled to the brim with updates from the world of “Viva”. Viva Engage is set to be generally available August 2022, with “Storylines” public preview rolling out at the same time.

Sales 115
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The 12 Most Important eCommerce Trends for 2022 and Beyond

Groove Technology

eCommerce is a constantly evolving market; a slew of new trends emerge each year that may help your company develop and compete – and 2022 will be no exception. Nonetheless, several eCommerce enterprises have grasped the opportunity and forecast that 2022 would be the year of “eCommerce” growth. Let’s find out.

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4 RPA Errors Not to Make in Customer Service Automation

Automation Anywhere

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). That’s due to the old programmer adage, “garbage in, garbage out.”

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Highlights from the Automation Anywhere Partner Summit

Automation Anywhere

Editor’s note: Recently, Automation Anywhere received a 5-Star rating in the 2022 Partner Program Guide of CRN®, a brand of The Channel Company. At the end of last month, representatives from more than 600 organizations across more than 50 countries gathered online for the annual Automation Anywhere Virtual Partner Summit.

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22 Chatbot Statistics for 2022

Simplr

We’ve got you covered with the latest chatbot statistics for 2022. Read on as we share the latest chatbot statistics and trends you need to know about chatbots in 2022. Some customers flat out don’t want to converse with bots, after all!) Stat #6: By 2022, 75-90% of queries are expected to be managed by chatbots.

Sourcing 105