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Intelligent Process Automation (IPA) – Solution Provider Landscape with PEAK Matrix® Assessment 2022

Everest Group

Top Intelligent Process Automation (IPA) Solution Providers It is becoming increasingly important for organizations to evolve into digital-first businesses to remain resilient and competitive, especially after the pandemic. Digital technologies, including intelligent automation, are becoming ubiquitous. Our Thinking. Learn More.

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Customer Experience Management (CXM) in EMEA – Service Provider Landscape with PEAK Matrix® Assessment 2022

Everest Group

To provide an unparalleled personalized experience, organizations are pushing for digital customer experience management through a combination of digital tools, such as advanced analytics, intelligent automation, conversational AI, and omnichannel and agent-assist tools. Our Thinking. Learn More.

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5 BIG IDEAS: What’s driving CommunityLIVE 2022?

Hyland

5 big ideas driving CommunityLIVE 2022. Explore toolsets for automation, innovation and transformation, as well as opportunities to further partner with Hyland to meet your business objectives. Explore how you can apply leading-edge tech approaches, including intelligent automation, low code and open source. >

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The 2022 Key Issues Study – It’s Not a Talent War, It’s a New Reality | Blog

Everest Group

To find out how enterprises can better understand the talent shortage and start planning their talent strategy going into 2022, read on. As we look past 2021 and the pandemic, it has become apparent that we are entering 2022 with a completely different and equally challenging set of issues. Participate in the Survey.

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Procurement Outsourcing (PO) – Service Provider Landscape with Services PEAK Matrix® Assessment 2022

Everest Group

Top Procurement Outsourcing Services Procurement Outsourcing (PO) engagements shifting to improving outcomes and covering more judgment-intensive and strategic processes across the Source-to-Pay (S2P) value chain. Market Insights™ Anticipated Shoring Mix Changes Through Mid-Year 2022. Managing Risk in Services Sourcing.

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Customer Experience Management (CXM) in APAC – Service Provider Landscape with PEAK Matrix® Assessment 2022

Everest Group

Buyer demographics in APAC are skewed toward small and midsize enterprises, which require a combination of digital tools, such as advanced analytics, intelligent automation, conversational AI, omnichannel, and agent-assist tools, to serve the surging demand for personalization across industries. Our Thinking. Learn More. Learn More.

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Top eLearning Trends for 2022

Groove Technology

And how will they appear in 2022? Here are the most important eLearning trends that will continue to dominate the market in 2022. Learners want better learning experiences, and everyone agrees that this will be one of the most significant eLearning trends in 2022. By 2022, about 60% of all eLearning will be gamified.

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