Metasource

SEPTEMBER 28, 2023

When exploring the world of business process technology and outsourcing solutions, you will likely come across three terms: business process outsourcing (BPO), business process management (BPM), and business process management as a service (BPMaaS). What Are the Benefits of BPO?

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BPO Business Process Outsourcing Robotics Process Automation Outsourcing 52

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In billion in revenue in just the first half of 2022.

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Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

SourceFit

AUGUST 17, 2016

Attrition rate in the Philippine business process outsourcing (BPO) industry dramatically improved as it dropped to an average of 50 percent from 70 percent, because of factors like salary, training, government intervention and continuous education. The improvement may also be due to the new career paths in BPO for young people. .

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SEBPO

AUGUST 25, 2023

5000 List for the Eighth Time Marlton, NJ – Global outsourcing leader SEBPO claims a spot on the 2023 Inc. Between 2019 and 2022, SEBPO more than doubled its revenue and grew its employee numbers to almost 1700 employees globally. SEBPO Named to Inc. According to Kochan, SEBPO strives to claim the Inc.

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Global Outsourcing Nearshoring Outsourcing Professionals Outsourcing 52

Raya Contact Center

NOVEMBER 4, 2021

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. Just like Facebook’s rebranding and new name Meta, RCC’s transformation to RCX has been buzzworthy in the BPO industry. This year, RCX was also listed among the top 100 global outsourcing companies in the IAOP rankings.

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Global Outsourcing Business Process Outsourcing Outsourcing BPO 52

Magellan Solutions

JANUARY 22, 2024

The 2022 Deloitte Global Outsourcing Survey revealed significant cost and operational benefits for companies strategically outsourcing key functions. So, by pursuing strategic outsourced business solutions, SMEs can secure the talent, technology, and operational capabilities required to level up.

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Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In billion in revenue in just the first half of 2022.

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

CGS Inc

OCTOBER 19, 2021

The Global Conference and Awards will be held in January 2022. We are thrilled to have won the gold in the Americas for the Top Performers Award,” said Steven Petruk, president of Global Outsourcing division, CGS. The 2021 Top Ranking Performers Awards attracted more than 2,000 entries from over 80 nations.

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Call Center Business Process Outsourcing Customer Support Global Outsourcing 52

Magellan Solutions

MAY 20, 2024

The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. The noteworthy revenue earned by the BPO industries was more than $32.5 billion in the year 2022. No business will miss out on any chance to tap this thriving sector to ensure its fast-track growth.

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Call Center BPO Outsourcing E-Commerce 52

SourceFit

DECEMBER 10, 2017

Contact Center Association of the Philippines (CCAP) chairman Benedict Hernandez said the BPO sector generated $23 billion in revenues and employed 1.15 IBPAP president and CEO Rey Untal maintained that the 8 to 9 percent growth is still higher compared to global industry growth of 5.7 Outsource Bookkeeping Philippines. –

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Magellan Solutions

JANUARY 12, 2021

Aside from the 24/7 inbound call center and outbound call center services, India’s BPO industry specializes in IT and software development. The Philippine BPO on the other hand, is “The BPO Capital of the World”. It is estimated that in 2022, the Philippines will cover 15% of the total global outsourcing market.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

MARCH 8, 2018

The Philippines has been a part of the global outsourcing industry. A large percentage of BPO workers are into the contact center sub-sector. The monthly compensation of BPO employees is also very attractive. In 2015, the country’s BPO industry is at its highest peak. It was great; everything was going smoothly.

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