Raya Contact Center

MARCH 10, 2022

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. With expansion plans into new regions and the growth of its digital suite of services, RCX is on the right track towards achieving its objectives. The key pillars of RCX’s strategy for the near future are three. “The

Global Outsourcing 98

Global Outsourcing Business Process Outsourcing Outsourcing BPO 98

Neo Group

APRIL 6, 2022

Sarasota, USA, April 06, 2022. Neo Group is proud to announce that we have been ranked among World’s Best Outsourcing Advisors for 2022 by IAOP. Neo Group is a leader in sourcing, with a two decade heritage in advisory services for the world’s largest corporations.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Groove Technology

MAY 7, 2024

In today’s globalized business environment, outsourcing IT functions is a strategic move for many companies looking to enhance service quality, reduce costs, and access a wider talent pool. Among the myriad of destinations for IT outsourcing, India stands out as a premier choice. million developers globally, 5.4

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Government 130

Groove Technology

OCTOBER 1, 2024

Recent studies highlight the growing trend of outsourcing in the tech industry. According to a 2022 survey by Commit, outsourcing for startup software development is expected to increase by 70% between 2022 and 2023. billion in 2019 and is expected to grow at a compound annual growth rate (CAGR) of 7.7%

Software 130

Software Outsourcing Nearshoring Offshoring 130

CGS Inc

OCTOBER 14, 2021

Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. From traditional customer service to growing trend of self-service or through supporting customers in their environment, CGS offers a hybrid approach. 10/14/2021.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Magellan Solutions

MARCH 27, 2023

You want to be certain that your needs are addressed when evaluating outsourcing quotes. You should base your decision on which one offers the finest customer service. A distinguished company will take pride in giving exceptional customer service. We will examine some general outsourcing statistics below. With nearly 1.44

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

Premier BPO

AUGUST 2, 2024

The transformative solution of borderless outsourcing can help companies enhance efficiency, drive innovation, and gain a competitive edge. 1 Unlike traditional outsourcing, which is geographically attached, borderless outsourcing hinges on using technology and globalization. .” – Larry Page.

Outsourcing 72

Outsourcing Co-Sourcing BPO Global Outsourcing 72

Avasant

AUGUST 21, 2024

“We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships. For that, IAOP is thrilled to congratulate Avasant as a recipient of the 2022 Excellence in Strategic Partnerships Recognition.”

Advisory 52

Advisory Global Outsourcing Selective Outsourcing Outsourcing Professionals 52

Magellan Solutions

AUGUST 1, 2022

Statistics on the Philippine BPO Industry for the year, 2022. In addition, many companies providing international business services are including offshoring and outsourcing into their plans to reduce costs across nations. Hence boosting the continuous demand for the IT-BPO services globally. percent by 2022.

BPO 40

BPO Jobbing Outsourcing E-Commerce 40

SEBPO

APRIL 27, 2023

.” – Todd Handy To get to the bottom of this, Handy advises approaching the issue from top to bottom: evaluate your sales team, your product mix, current client channels, and how customers are using your product or services. Handy suggests looking for ways your product or service helps your clients achieve their goals.

Out-Tasking 98

Out-Tasking Outsourcing Sales Global Outsourcing 98

Avasant

JUNE 30, 2023

“We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships. For that, IAOP is thrilled to congratulate Avasant as a recipient of the 2022 Excellence in Strategic Partnerships Recognition.”

Advisory 52

Advisory Global Outsourcing Selective Outsourcing Outsourcing Professionals 52

Avasant

NOVEMBER 4, 2022

“We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships. For that, IAOP is thrilled to congratulate Avasant as a recipient of the 2022 Excellence in Strategic Partnerships Recognition.”.

Advisory 52

Advisory Global Outsourcing Selective Outsourcing Outsourcing Professionals 52

SEBPO

JUNE 6, 2022

June 6, 2022 – Marlton, NJ – SEBPO, a leading global outsourcing partner, announces the addition of several key executives to further bolster its leadership team. These appointments come on the heels of SEBPO’s 16 years of success in the business process outsourcing industry.??. Press Release. About SEBPO?.

Outsourcing Professionals 52

Outsourcing Professionals Global Outsourcing Outsourcing Business Process Outsourcing 52

Avasant

JULY 18, 2023

“We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships. For that, IAOP is thrilled to congratulate Avasant as a recipient of the 2022 Excellence in Strategic Partnerships Recognition.”

Advisory 52

Advisory Marketing Global Outsourcing Selective Outsourcing 52

SEBPO

FEBRUARY 16, 2022

Named to IAOP’s 2022 Global Outsourcing 100 List Recognized as a full star recipient in all judging categories. Marlton, NJ – April 11, 2022 ?— SEBPO, a leading global outsourcing partner, today announced that it has been selected for The 2022 Global Outsourcing 100 list by IAOP ®.

Outsourcing 40

Outsourcing Global Outsourcing Selective Outsourcing Outsourcing Professionals 40

Raya Contact Center

NOVEMBER 4, 2021

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. With expansion plans into new regions and the growth of its digital suite of services, RCX is on the right track towards achieving its objectives. The key pillars of RCX’s strategy for the near future are three. “The

Global Outsourcing 52

Global Outsourcing Business Process Outsourcing Outsourcing BPO 52

SEBPO

AUGUST 25, 2023

5000 List for the Eighth Time Marlton, NJ – Global outsourcing leader SEBPO claims a spot on the 2023 Inc. Between 2019 and 2022, SEBPO more than doubled its revenue and grew its employee numbers to almost 1700 employees globally. SERVICES What we do. SEBPO Named to Inc. 5000 award annually. To make the Inc.

Global Outsourcing 52

Global Outsourcing Nearshoring Outsourcing Professionals Outsourcing 52

CGS Inc

OCTOBER 19, 2021

New York, NY, October 19, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced it was awarded gold in the regional (Americas) Contact Center World’s 16th Annual Global Top Ranking Performers Awards in the “Best Tech Innovation Award Vendor – Live Agent Support Solution” category.

Call Center 52

Call Center Business Process Outsourcing Customer Support Global Outsourcing 52

NoonDalton

AUGUST 21, 2023

Enter Business Process Outsourcing (BPO) – a game-changer for companies in every growth phase. The Emergence and Evolution of BPO Outsourcing Unraveled BPO is all about handing over certain non-core business tasks to external experts. Changing Attitudes Previously, companies saw outsourcing as just a trick to save some pennies.

BPO 52

BPO Out-Tasking Outsourcing Business Process Outsourcing 52

Magellan Solutions

MARCH 27, 2023

You want to be certain that your needs are addressed when evaluating outsourcing quotes. You should base your decision on which one offers the finest customer service. A distinguished company will take pride in giving exceptional customer service. We will examine some general outsourcing statistics below. With nearly 1.44

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

SourceFit

DECEMBER 10, 2017

Indian Prime Minister Narendra Modi recently praised the Philippine outsourcing sector as a powerhouse in the services industry, saying that the Philippine government wants to see change, inclusive growth and infrastructure development, similar to India. Outsource Bookkeeping Philippines. – Reference: – [link].

Outsourcing 40

Outsourcing Global Outsourcing BPO Information Technology 40

Premier BPO

AUGUST 17, 2021

PAKISTAN BUSINESS PROCESS OUTSOURCING COMPANIES CAN BE A DIFFERENTIATOR FOR YOU IN TERMS OF QUALITY, EDUCATION, CULTURE, AND COST. Offshore Outsourcing to Pakistan is the value-added key differentiator you should consider when choosing an Asian Outsourcing destination in 2021-2022. – Statista.

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Offshoring BPO Outsourcing Government 80

Everest Group

MAY 16, 2022

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.

Offshoring 40

Offshoring Sourcing Outsourcing Global Business Services 40

SourceFit

AUGUST 17, 2016

The BPO sector has expanded from its traditional data entry, directory assistance and call center service offerings to middle and higher value services such as analytics and infrastructure technology. . Rommel Reginio of SPI Global Holdings, Inc. The new roadmap considers the fact that only 16.6 million jobs this year.

Outsourcing 40

Outsourcing BPO Data Entry Human Resources 40

SEBPO

MAY 31, 2023

BLOG 5 Outsourcing Myths, Busted! As a leading global outsourcing partner for nearly two decades, SEBPO can shed some light on some widely-held misconceptions about the practice. We understand the advantages, challenges, and realities that come with starting your outsourcing journey. Δ SERVICES What we do.

Outsourcing 52

Outsourcing Out-Tasking Flexibility Efficiency 52

Magellan Solutions

JANUARY 22, 2024

Having access to a pool of skilled employees, excellent customer service, a strong digital presence, and leveraging technology are just ways SMEs can bridge the gap with more established companies. Outsourced IT services include managed IT, software development, cloud computing, data science, and web/mobile development.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Metasource

SEPTEMBER 28, 2023

When exploring the world of business process technology and outsourcing solutions, you will likely come across three terms: business process outsourcing (BPO), business process management (BPM), and business process management as a service (BPMaaS). What Are the Benefits of BPM as a Service? What Are the Benefits of BPM?

BPO 52

BPO Business Process Outsourcing Robotics Process Automation Outsourcing 52

Magellan Solutions

MAY 20, 2024

The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. billion in the year 2022. Service that varies from customer assistance to lead generation and technical support. Key Features Wide global presence combined with local capabilities and experience.

Call Center 52

Call Center BPO Outsourcing E-Commerce 52

3Pillar Global

MARCH 15, 2021

Companies are increasingly looking toward outsourcing to take advantage of AI, machine learning, Robotics Process Automation (RPA), the IoT, and other technologies that help them move faster and make better business decisions. According to a 2019 report , by 2022, 80% of revenue growth will come from digital offerings and operations.

Software 52

Software Outsourcing Nearshoring Out-Tasking 52

Raya Contact Center

MARCH 13, 2022

For the second consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocate for the outsourcing profession based in the US.

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Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

3Pillar Global

MARCH 15, 2021

Earlier in this series, we looked at different outsourcing models—nearshore, offshore, onshore—along with the pros and cons that come with each option. Eastern Europe is home to some of the world’s top outsourcing countries and is known for providing companies based in Western Europe, the UK, and the US with top talent at competitive rates.

Software 52

Software Outsourcing Nearshoring Government 52

Magellan Solutions

JANUARY 12, 2021

Choosing an outsourcing partner for inbound call center and outbound call center services can make or break your organization. Here are some countries where you can outsource your business: Philippines. India is known as the largest offshore outsourcing country with over 500 companies offering outsourcing services.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

MARCH 8, 2018

The Philippines has been a part of the global outsourcing industry. Sadly, it has been forecasted that the growth of the industry will continue to be stagnant until 2022. Benedict Hernandez, chairman of the Contact Center Association of the Philippines (CCAP), said that the roadmap to 2022 is looking bright.

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