Everest Group

SEPTEMBER 18, 2024

Soni , Principal Analyst for Impact Sourcing and Sustainability, will be in attendance at the Clinton Global Initiative 2024 meeting on September 23-24, held in New York City. Everest Group’s first Commitment to Action in 2022 was to grow the impact sourcing market from 350,000 FTEs to half a million in three years.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

Everest Group

MARCH 22, 2022

How are European Organisations Riding the Global Services Headwinds? March 22, 2022 |. Steeply climbing salaries and outsourcing rates, dwindling talent pools, and increasing customer expectations of service are causing organisations across Europe to feel the heat and break budgets when it comes to global services.

Service 130

Service Impact Sourcing BPO Sourcing 130

Everest Group

OCTOBER 26, 2023

Capgemini invited Rita Soni, Everest Group Principal Analyst, Impact Sourcing and Sustainability Research, to speak on a panel about technology companies’ unique role in addressing biodiversity entitled, Data & AI for Climate: Biodiversity Buzz.

Impact Sourcing 162

Impact Sourcing Sourcing Government Research 162

Everest Group

JUNE 7, 2022

Client Success Story #1: A leading global systems integrator engaged Everest Group to conduct a deep-dive study and workshop on the current competitive landscape for sustainability technology enablement services in the European market. A deep dive into the potential of impact sourcing.

Research 100

Research Impact Sourcing Sourcing Marketing 100

Everest Group

MARCH 8, 2022

March 8, 2022 |. We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? LIVE WEBINAR. Parul Jain.

Impact Sourcing 130

Impact Sourcing Sourcing Government Global Business Services 130

Everest Group

JUNE 29, 2022

June 29, 2022 |. Join this LinkedIn Live event as our experts present compelling business cases for sustainability and reveal key takeaways from our inaugural Sustainability Enablement Technology Services PEAK Matrix® Report , which details ways that providers are helping enterprises realize their sustainability goals. LINKEDIN LIVE.

Impact Sourcing 130

Impact Sourcing Research Sourcing Efficiency 130

Everest Group

SEPTEMBER 27, 2024

The broader economic context was dominated by high interest rates, which continued to suppress business sentiment despite the easing inflation compared to 2022. Only providers with diversified portfolios, focusing on strategic solutions, managed services, and other strategic investments, were able to effectively navigate these challenges.

Impact Sourcing 130

Impact Sourcing Marketing Government Jobbing 130

Everest Group

JUNE 21, 2022

Majorel) and Sitel Group® would create a CXM colossus and firmly put the combined entity in the top three providers of these services. Potential growth drivers include: Scale – The combined entity will have a scale of 240,000+ FTEs in 55 countries and 300+ sites, delivering services in more than 70 languages worldwide.

E-Commerce 130

E-Commerce Management Nearshoring Impact Sourcing 130

Eclaro

JANUARY 18, 2022

January 18, 2022 - Eclaro is excited to announce the launch of our new website at www.eclaro.com. Visitors will find simplified navigation, access to new content, and links to new information showcasing our services and expertise, company culture, impact sourcing program and more.

Impact Sourcing 84

Impact Sourcing Analytics Outsourcing Sourcing 84

Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? It’s hard to say how 2022 turned out for many because it “feels” like the year came and went incredibly fast, with mixed outcomes. Was it more of the same? And what can we expect in 2023?

BPO 52

BPO Outsourcing Nearshoring Call Center 52

SIG Speaks

MAY 16, 2023

If the significant goal of regulated utilities is to provide a public service, bringing all these people together will create a more solid foundation for plant operations. Furthermore, outsourcing smaller consumables purchasing to the crowd would open onsite buyers to more specialized purchases.

Sourcing 40

Sourcing Strategic Sourcing Engineering Regulations 40

SIG Speaks

JUNE 20, 2023

In strategic sourcing, systems thinking can be used to analyze and maximize how an organization procures services and goods from suppliers. One of the fundamental principles of systems thinking is recognizing that a system is more than the sum of its parts and, more importantly, is the product of the interaction of its components.

Sourcing 40

Sourcing Strategic Sourcing Impact Sourcing Engineering 40

Raya Contact Center

MARCH 13, 2022

Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. As well as led several CSR initiatives such as environmental, community development, and social impact sourcing in underserved Hurghada to name a few.

Outsourcing 98

Outsourcing Global Outsourcing Supply Chain Management Selective Outsourcing 98

Everest Group

MAY 10, 2022

May 10, 2022 |. Join this webinar as our experts discuss in detail current sustainability enablement technology services market trends and provide insights on how the market is shaping out. I consent to the use of Personal Data I provide for the provision of information relating to Everest Group's goods and services. Δ

Impact Sourcing 246

Impact Sourcing Sourcing Marketing Efficiency 246

Everest Group

FEBRUARY 7, 2025

Businesses in digital services, education and workforce training can integrate similar initiatives into their core talent strategies, creating sustainable pathways for skill-building and economic mobility. This approach drives both business success and economic inclusion.

Impact Sourcing 130

Impact Sourcing Sourcing Analytics Out-Tasking 130