Hyland

DECEMBER 22, 2021

... The post Top digital transformation trends for 2022 appeared first on The Hyland Blog.

Managed Services 97

Managed Services Automation Management Service 97

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. from 2022 to 2030. from 2022 to 2030. It is the main reason behind the growth of MSP help desk services.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. from 2022 to 2030. from 2022 to 2030. It is the main reason behind the growth of MSP help desk services.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Perficient Digital Transformation

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 111

Service Out-Tasking Automation Banking 111

CDS

JUNE 28, 2023

& LONDON -- June 28, 2023 -- CDS, the leading provider of multi-vendor services (MVS) for data centers worldwide, today announced the company has been named one of the top 50 companies in the world for managed service providers in the 2023 Channel Futures MSP 501 rankings. EATONTOWN, N.J. &

Managed Services 52

Managed Services Management Service Engineering 52

Avasant

DECEMBER 23, 2021

Workday Increasingly Relying on Partners to Provide HCM Implementation and Managed Services. Over the past decade, Workday has shown strong growth in its cloud-based suite for human capital management (HCM), especially among large enterprises. There’s no way for Workday to do that without service provider partners.”.

Managed Services 52

Managed Services Management Service Right-Sizing 52

IBM Services

MAY 17, 2023

.” Learn more With IBM, clients also get managed services support to help them migrate to the cloud and manage their SAP landscape. IBM Consulting, a 2022 Gartner MQ leader in SAP S/4HANA Application Services, provides full transformation and end-to-end managed services.

Flexibility 120

Flexibility Manufacturing Managed Services Analytics 120

Perficient Digital Transformation

APRIL 11, 2022

I am extremely excited to announce that, as of April 2022, Perficient’s Managed Service Offerings for Amazon Connect and PACE (Perficient Amazon Connect Experience) can be found on the AWS Marketplace. This service is your first choice as it provides a 24×7 performance monitoring and incident management service.

Administrative 116

Administrative Managed Services Analytics Out-Tasking 116

Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Each provider profile provides a comprehensive picture of its service focus, key IP/solutions, domain investments, and case studies.

Retail 69

Retail E-Commerce Service Sourcing 69

Perficient Digital Transformation

JULY 18, 2022

Effective change management drives both individual and collective adoption, which in turn delivers the desired benefits and ROI. In The Organizational Change Management Landscape, Q3 2022, Forrester defines Organizational Change Management as, “A method that companies use to evolve capabilities via people, process, and technology.”.

Management 64

Management Healthcare Engineering Research 64

Everest Group

AUGUST 31, 2022

Top Customer Experience Management (CXM) Service Providers in the Americas The Customer Experience Management (CXM) market in the Americas has shown significant resilience throughout the post-pandemic phase in 2021, as enterprises across the board continued their investments in this space to retain existing customers and attract new ones.

Management 52

Management Service Marketing Analytics 52

Hyland

MAY 3, 2022

Managed services for the win. What you need to know: Monique Williams , the South Africa regional sales manager for Hyland, talks managed services with IT Web. Read on for Williams’s insight on the cost savings and productivity boosting potential that managed services offer. We can, but should we?

Robotics Process Automation 52

Robotics Process Automation Finance Collaborations Cybersecurity 52

Magellan Solutions

SEPTEMBER 24, 2022

The Cost of IT Services for Small Business. On-site and cloud-based services are both provided by managed IT service providers. How much would outsourcing Information Technology (IT) services for small businesses cost, anyway? OUTSOURCED IT SERVICES FOR SMALL BUSINESSES MEANING. But it is a smart one!

Service 75

Service Outsourcing Out-Tasking Call Center 75

Perficient Digital Transformation

FEBRUARY 23, 2023

According to Gartner’s 2022 Industry Cloud Survey , about 40% of IT leaders say they have started to adopt industry cloud platforms, with another 15% in pilots; another 15% are considering deployment by 2026. One of the ways healthcare organizations are moving to the cloud is by adopting digital health platforms (DHP).

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

Future of Sourcing

MAY 31, 2023

It’s a not-so-subtle shift in emphasis from procuring goods to procuring services. When your refrigerator needs replacing, you pay for delivery and installation services for the new one, and pay to have the old one carted away. And don’t get me started about all the services available when you buy a car.

Service 59

Service Services Contracting Human Resources Facilities Management 59

Groove Technology

DECEMBER 14, 2022

Finally, the year 2022 has come to a close. billion individuals will own smartphones in 2022, making up 83.32% of all smartphone subscriptions. Significantly increasing from 2022 to 2023 by 0.3% According to a study, in Q2 2022, consumers will spend an average of 4-5 hours using apps. A wonderful base of smartphone users.

Retail 130

Retail Design Marketing Banking 130

31 West

DECEMBER 1, 2022

Thankfully, the transition to a digital workflow has become a lot easier with cloud-based IT management platforms like ServiceNow. It’s a cloud-based IT management platform that automates your business operations and ensures fast service delivery. ServiceNow has applications and modules that go beyond IT services.

Finance 130

Finance Risk Management Risk Management Software 130

Everest Group

NOVEMBER 30, 2022

Market Insights™ Anticipated Digital Technology Investment Changes Through Mid-Year 2022. LEARN MORE ABOUT Top Service Providers. Learn More. What is the PEAK Matrix®?

Software 98

Software Marketing Research Outsourcing 98

31 West

APRIL 17, 2023

Are you looking to offer cybersecurity services as an MSP? If yes, the Cybersecurity Management service by ConnectWise can be of help. The company offers quick launch services that can help you build or expand your cybersecurity practice. What Services Does Connectwise Cybersecurity Management Offer?

Cybersecurity 130

Cybersecurity Event Management Out-Tasking Reduced Costs 130

Hyland

JUNE 2, 2022

What you need to know: As Ed McQuiston said at Hyland’s South Africa Summit, the next phase of digital transformation will be driven by content services that are “connected, cognitive, governed and secure.” He details the ways content services and enterprise records management are the keys to secure, complete records lifecycle management.

Insurance 52

Insurance Out-Tasking Managed Services Government 52

Everest Group

MAY 31, 2023

Contact Center-as-a-Service (CCaaS) PEAK Matrix® Assessment The market for Contact Center-as-a-Service (CCaaS) is experiencing rapid growth, driven by the increasing demand for flexible remote work solutions, the need for businesses to provide exceptional customer service, and the scalability required to accommodate fluctuating demand.

Service 52

Service Flexibility Healthcare Outsourcing 52

Everest Group

FEBRUARY 28, 2023

Workplace Communication and Collaboration (WCC) Services PEAK Matrix® Assessment Since the pandemic, enterprises have realized the importance of hybrid workplace models, which, in turn, have necessitated the adoption of efficient communication and collaboration services. LEARN MORE ABOUT Top Service Providers

Collaborations 52

Collaborations Service Marketing Automation 52

IBM Services

FEBRUARY 5, 2024

FinCEN reported 680,000 cases of possible check fraud in 2022, up from 350,000 in 2021 , indicating a 23% increase over 2020. The IBM Payments Center™ (IPC) Check Services on IBM Cloud for Financial Services® provides a managed, secure platform built to scale up and down to accommodate changing check volumes.

Banking 91

Banking Business Process Outsourcing Flexibility Regulations 91

Groove Technology

SEPTEMBER 26, 2024

Outsourced software development involves engaging external service providers in different geographical regions for software creation tasks. The World Intellectual Property Organization provides guidelines for managing IP in outsourced software development. What is Outsourced Software Development?

Software 130

Software Outsourcing Offshoring Nearshoring 130

CGS Inc

OCTOBER 14, 2021

Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. From traditional customer service to growing trend of self-service or through supporting customers in their environment, CGS offers a hybrid approach. 10/14/2021.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Perficient Digital Transformation

MAY 4, 2023

In December 2022, Microsoft stopped supporting version 3.1 Regardless of what type of installation your business is relying on, if you are one of Perficient’s Managed Services & Operations (MSO) customers, you are in good hands. If things get out of date, and vendors no longer support some versions they become vulnerable.

Software 69

Software Managed Services Service Management 69

Hyland

NOVEMBER 21, 2022

Hyland customers: Be among the first 50 customers to book your upgrade by December 31, 2022, and you’ll get a free Strategic and Change Management workshop in 2023 (a $20,000 value!). Contact your Account Manager to start the process. > > Read more | What’s new in Hyland content services? Migrate to the cloud.

Robotics Process Automation 95

Robotics Process Automation Cybersecurity Automation Accounting 95

Everest Group

OCTOBER 19, 2023

Finance and Accounting Outsourcing (FAO) The global multi-process Finance and Accounting Outsourcing (FAO) market continued to grow at a steady rate of 11-13% in 2022 and is expected to continue this growth trajectory for the next three years. This change underlines how corporations are realizing the strategic value of F&A.

Finance 64

Finance Accounting Outsourcing Advisory 64

Everest Group

NOVEMBER 9, 2022

DALLAS, November 9, 2022 — Multi-process human resource outsourcing (MPHRO) deals are on the rise again in 2022 as enterprises seek end-to-end services that include talent acquisition and development and that keep employee experience at the core. Notable MPHRO Trends in 2022: The MPHRO market was valued at approximately US$5.4

Human Resources 59

Human Resources Research Retail Manufacturing 59

IBM Business Partners

JUNE 2, 2023

To fulfill these ever-increasing citizen expectations to consume state-provided child support services, statewide child support systems need do the following: Empower families to get help when, where and how they need it, including virtual and real-time communications. Be intuitive, user-friendly and cut down on manual effort.

Co-Sourcing 79

Co-Sourcing Automation Flexibility Collaborations 79

Everest Group

SEPTEMBER 28, 2023

Amidst the challenges of adverse macroeconomic conditions and an impending recession in 2022, enterprises faced a talent shortage due to scarcity of skilled workers and worker attrition. Service providers responded by prioritizing upskilling, bridging the skills gap, and promoting inclusive talent acquisition.

Human Resources 64

Human Resources Streamline Operations Marketing Engineering 64

Avasant

DECEMBER 17, 2021

With the increased use of cloud and digital services, traditional wide area network (WAN) can no longer handle enterprise network requirements, such as on-demand scaling, centralized traffic management, network visibility, and security. These trends, and others, are covered in our SD-WAN Managed Services 2021-2022 RadarView .

Managed Services 52

Managed Services Research Software Management 52

SEBPO

APRIL 27, 2023

.” – Todd Handy To get to the bottom of this, Handy advises approaching the issue from top to bottom: evaluate your sales team, your product mix, current client channels, and how customers are using your product or services. Handy suggests looking for ways your product or service helps your clients achieve their goals.

Out-Tasking 98

Out-Tasking Outsourcing Sales Global Outsourcing 98

IBM Services

SEPTEMBER 11, 2023

The impact of Db2 on IBM Db2 helped position IBM as an overall solution provider of hardware, software, and services. Forrester’s 2022 Total Economic Impact Report for Data Management highlights the impact Db2 and the IBM data management portfolio is having for customers: Return on investment (ROI) of 241% and payback <6 months.

Analytics 89

Analytics Co-Sourcing Engineering Reduced Costs 89

Everest Group

OCTOBER 4, 2022

This drastic rise is due to the need for enterprises to meet customers’ growing digital demands and deliver end-to-end CX services. CX leaders are assessing their future customer experience delivery needs, with many seeking to work with CX service providers for CX strategy support, talent management, and access to digital CX solutions.

Outsourcing 59

Outsourcing Analytics Customer Service Managed Services 59

Magellan Solutions

FEBRUARY 12, 2021

Call Center Services Philippines Is Advantageous For The Post-pandemic Global Chain. It would turn more weight into digital and services trade. Due to its position as the World’s Call Center Capital and is a great choice for customer service. To which service-oriented industries like banks and hotels find commendable.

Call Center 40

Call Center Service BPO Banking 40

Everest Group

MARCH 29, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

E-Commerce 52

E-Commerce Right-Sizing Insurance Finance 52