Everest Group

OCTOBER 26, 2022

Top Finance and Accounting Outsourcing Services The global multi-process Finance and Accounting Outsourcing (FAO) market has continued to grow at a steady rate of approximately 10% in 2022. Our Thinking. Market Insights™ F&A Operations Transformation – an Illustrative Example for an Insurance Company.

Finance 130

Finance Accounting Outsourcing Service 130

Everest Group

MAY 13, 2022

LEARN MORE ABOUT Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2022 – Global and EMEA. Market Insights™ Why Enterprises Outsource Trust & Safety Activities. Our Latest Thinking. Market Insights™ Trust & Safety Services Category Overview. Learn More. Learn More.

Outsourcing 130

Outsourcing Service Marketing 130

Everest Group

OCTOBER 17, 2022

2022 Global Executive Summit. October 17 - 19, 2022 |. Everest Group is a proud silver sponsor of SIG’s 2022 Global Executive Summit, taking place from October 17 – 19, 2022 at the Omni Rancho Las Palmas Resort & Spa, in Rancho Mirage, CA. What price trends can we expect in outsourced services? In-person EVENT.

Sourcing 130

Sourcing BPO Outsourcing Analytics 130

Everest Group

OCTOBER 19, 2023

Finance and Accounting Outsourcing (FAO) The global multi-process Finance and Accounting Outsourcing (FAO) market continued to grow at a steady rate of 11-13% in 2022 and is expected to continue this growth trajectory for the next three years.

Finance 162

Finance Accounting Outsourcing Advisory 162

Premier BPO

FEBRUARY 15, 2022

Multiple factors affect your ability to hire in 2022 , all mostly resulting in your HR department racking their brains to find suitable talent. The significant question is, how much is the cost of hiring employees in 2022? Added on top are benefits that hit a 16-year high , as of 2022.

Co-Sourcing 130

Co-Sourcing Offshoring Right-Sizing BPO 130

Everest Group

APRIL 13, 2022

Key Global Services Trends Shaping 2022 | On-demand Webinar. In this webinar, our experts break down key global services market developments and explore trends in outsourcing and the global in-house market. During this session, attendees learn: How the global services market performed and key developments in outsourcing in 2021.

Service 130

Service Insurance Banking Sourcing 130

NoonDalton

JANUARY 19, 2022

4 HR Outsourcing Trends for 2022. Up-and-coming HR outsourcing trends enable these teams to concentrate on the human factor. According to HR outsourcing trends, more organizations are opting for a mid-market HR outsourcer. In any HR outsourcing model, an EOR firm acts as a go-between for employers and employees.

Outsourcing 98

Outsourcing Human Resources Payroll Analytics 98

Everest Group

SEPTEMBER 13, 2022

Buyers showed a higher propensity to outsource and shifted their priorities with heightened awareness of the importance of personalized CX in driving customer acquisition and retention and creating market differentiation. Our Thinking. How are Leading Organizations Delivering Exceptional Customer Experience? Learn More.

Management 162

Management Service Research Analytics 162

Everest Group

NOVEMBER 2, 2021

To find out how enterprises can better understand the talent shortage and start planning their talent strategy going into 2022, read on. As we look past 2021 and the pandemic, it has become apparent that we are entering 2022 with a completely different and equally challenging set of issues. Participate in the Survey.

Jobbing 147

Jobbing Flexibility Research Outsourcing 147

Everest Group

NOVEMBER 23, 2023

Live webinar Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC November 23, 2023 | 11 a.m. What are the top forward-looking strategies in APAC for outsourced services buyers for 2024? IST | 1:30 p.m. SGT | 2:30 p.m. JST | 4 p.m. What questions will the webinar answer for the participants?

Sourcing 162

Sourcing Outsourcing Strategic Sourcing BPO 162

Premier BPO

NOVEMBER 10, 2021

Below we have discussed the top emerging customer experience trends in 2022. Since work from home became part and parcel of modern work-life, it is easier to engage outsourced remote teams to give you the competitive edge and employ a customer experience specialist round-the-clock. 1-Creating a Long-Term Customer. emplifi.io.

BPO 130

BPO Outsourcing Company Focus Analytics 130

Everest Group

FEBRUARY 10, 2025

Between 2022-2023, the Information Technology (IT)-BP industry experienced an unprecedented surge in deal activity. The market was buzzing with large deals and, occasionally, mega deals, signaling a period of confidence in large-scale outsourcing. This dip has prompted enterprises to rethink their outsourcing strategies.

Outsourcing 130

Outsourcing Information Technology Marketing Engineering 130

Everest Group

NOVEMBER 9, 2021

Today, the challenge has become a widespread talent shortage and has spiraled into rising attrition rates, higher internal salary demands from employees, and increasing outsourcing rates across job skill sets. For the past several years, the talent war has had a special emphasis on the demand for high-end digital talent. Arkadev Basak.

Outsourcing 246

Outsourcing Analytics Research Jobbing 246

Everest Group

JUNE 27, 2024

What are the Implications for the Outsourcing Industry? The restructuring opens new opportunities for the outsourcing industry as banks seek third-party support to drive efficiency and innovation. The UK financial industry is finally opening to outsourcing and catching up with global peers.

Banking 147

Banking Outsourcing Service Sales 147

Everest Group

NOVEMBER 15, 2022

Outsourcing Services Pricing: What to Expect Next. 2022 has proven to be a constantly shifting and unpredictable year for outsourcing services. How Much Will Your Next Outsourcing Deal Cost? O N-DEMAND WEBINAR. Abhishek Sharma. Kunal Verma. Practice Director.

Outsourcing 130

Outsourcing Service BPO Strategic Sourcing 130

Everest Group

FEBRUARY 15, 2022

5 Success-driving Actions: What it Takes to Tackle Procurement Challenges in 2022. February 15, 2022 |. This webinar will uncover five actions sourcing and procurement leaders should take as they prepare for 2022. Heads of outsourcing Procurement managers Category managers Global sourcing managers Vendor managers.

Sourcing 130

Sourcing Research Outsourcing Management 130

Premier BPO

OCTOBER 12, 2022

This year SOCAP hosted the Indy Fall Symposium SOCAP 2022 in Indianapolis, with Premier BPO returning as a First Timer’s Orientation sponsor. Premier BPO specializes in helping first-time outsourcers explore and rollout a hybrid workforce. ROI of a Call Center – Bill Gosling Outsourcing. Disruptive Innovation.

BPO 130

BPO Co-Sourcing Call Center Outsourcing 130

Everest Group

APRIL 11, 2024

After a turbulent past year, 2024 holds great promise for CXM outsourcing, with generative AI and other technologies poised to transform contact center operations. Amid the tumultuous landscape of 2022-23, the Customer Experience Management (CXM) outsourcing indust ry faced a barrage of challenges.

Outsourcing 147

Outsourcing Nearshoring Offshoring Customer Service 147

Everest Group

DECEMBER 30, 2022

Buyers showed a higher propensity to outsource and shifted their priorities with heightened awareness of the importance of personalized CX in driving customer acquisition and retention and creating market differentiation. How a Robust CXM Outsourcing Strategy Can Help Enterprises Navigate the Economic Downturn. Our Thinking.

Management 130

Management Service Research Outsourcing 130

Everest Group

DECEMBER 30, 2022

Buyers showed a higher propensity to outsource and shifted their priorities with heightened awareness of the importance of personalized CX in driving customer acquisition and retention and creating market differentiation. How a Robust CXM Outsourcing Strategy Can Help Enterprises Navigate the Economic Downturn. Our Thinking.

Management 130

Management Service Research Outsourcing 130

Groove Technology

SEPTEMBER 26, 2024

Outsourcing software development emerges as a compelling alternative to building an in-house team. As we delve deeper into this topic, we'll explore how outsourcing can transform your software development strategy and drive your business forward in an increasingly competitive digital world. What is Outsourced Software Development?

Software 130

Software Outsourcing Offshoring Nearshoring 130

Everest Group

JUNE 7, 2023

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment In the wake of the Great Resignation and business uncertainty, enterprises have regarded Recruitment Process Outsourcing (RPO) providers as strategic partners capable of guiding them through the constantly evolving talent market.

Outsourcing 130

Outsourcing Service Global Business Services Shared Services 130

Invensis

JULY 13, 2022

Companies in every industry are now outsourcing non-core tasks to reputable BPO service providers globally to improve their businesses. Outsourcing trends have provided various advantages, such as great flexibility with no geographical boundaries, access to a large pool of professionals, and short-term collaboration within a single project.

Outsourcing 87

Outsourcing BPO Flexibility Collaborations 87

Everest Group

MARCH 15, 2023

LINKEDIN LIVE Will 2023’s Economic Environment Level Outsourcing Price Increases in APAC? March 15, 2023 | 10 AM IST | 12:30 PM SGT | 1:30 PM JST | 2 PM ACT In 2022, the global talent shortage and outsourcing price increases due to wage inflation led business leaders to rethink business operations and workforce plans.

Outsourcing 130

Outsourcing Service 130

Everest Group

JANUARY 23, 2024

Learn to manage expenses in procurement outsourcing and find out how the total spend was distributed in 2021-2022.

Outsourcing 130

Outsourcing Management Marketing Managed Services 130

Groove Technology

OCTOBER 1, 2024

Outsourcing software development for startups involves contracting external companies or professionals to handle software creation tasks. The global software development outsourcing market is projected to reach $1.06 Recent studies highlight the growing trend of outsourcing in the tech industry. from 2020 to 2027.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Premier BPO

AUGUST 20, 2022

Making your outsourcing effort successful requires asking the most fundamental question: when to outsource and when not to. If your company is experiencing growth and needs something extra; outsourcing non-core functions will give you the talent, skill, cost, and quality advantage to stay competitive.

Outsourcing 130

Outsourcing Co-Sourcing BPO Offshoring 130

Premier BPO

OCTOBER 28, 2022

A New Perspective on Managing Top Performers – Nate Spears, COO, ClearSource ROI of a Call Center – Bill Gosling Outsourcing Disruptive Innovation Finding the Sweet Spot: The Intersection of Peak Operational Efficiency & Highest Level CX Bringing Innovation to Life Through Human Operations Premier BPO Insight for Businesses From SOCAP 22.

Co-Sourcing 130

Co-Sourcing BPO Healthcare Call Center 130

Premier BPO

OCTOBER 21, 2022

SOCAP International, a global customer care organization, recently hosted their Indy Fall Symposium 2022. ROI of a Call Center – Bill Gosling Outsourcing. Also read: SOCAP Recap Indy Fall Symposium 2022 Part 1. The post The SOCAP Recap Part 2 – Indy Fall Symposium 2022 appeared first on Premier BPO.

Co-Sourcing 130

Co-Sourcing BPO Call Center Sourcing 130

Everest Group

JANUARY 23, 2024

Understand the market size and growth trends in procurement outsourcing for the years 2021-2022, and project the anticipated growth for 2023-24.

Outsourcing 130

Outsourcing Marketing Managed Services Sourcing 130

Everest Group

AUGUST 28, 2024

Generative artificial intelligence (AI) has disrupted the global market since its scaled capabilities were unveiled to the world by OpenAI at the end of 2022. In this blog, we delve deeper into the current expectations in IT outsourcing deals. Reach out to us to discuss this topic further with our expert analysts.

IT Outsourcing 147

IT Outsourcing Outsourcing Accounting Information Technology 147

Everest Group

SEPTEMBER 13, 2022

Buyers showed a higher propensity to outsource and shifted their priorities with heightened awareness of the importance of personalized CX in driving customer acquisition and retention and creating market differentiation. Our Thinking. How are Leading Organizations Delivering Exceptional Customer Experience? Learn More.

Management 130

Management Service Research Analytics 130

Everest Group

JULY 19, 2022

Staffing service providers CEOs, CHROs, CSOs, COOs, CIOs Head of workforce planning Head of talent acquisition Talent acquisition managers Head of outsourcing Global sourcing managers. Related Content Contingent Workforce (Staffing) State of the Market Report 2022: Disrupt or Get Disrupted | Report. Varun Malik. Practice Director.

Managed Services 246

Managed Services Management Service Outsourcing 246

Everest Group

JUNE 28, 2022

DALLAS, June 28, 2022 — As supply chain issues hamper global economies, Everest Group predicts that the market for supply chain management (SCM) business process services (BPS) will expand at a 16-18% compound annual growth rate between 2021 and 2023, after achieving a sharp post-pandemic recovery in 2021 to reach US $2.4-2.6 billion. “In

Supply Chain Management 130

Supply Chain Management Outsourcing Marketing Management 130

Everest Group

AUGUST 31, 2022

DOWNLOAD THE FULL REPORT Customer Experience Management (CXM) in the Americas – Service Provider Landscape with PEAK Matrix® Assessment 2022 Customer Experience Management (CXM) in the Americas – Service Provider Landscape with PEAK Matrix® Assessment 2022: What is the Scope? Our Thinking. Learn More. Learn More. Learn More.

Management 130

Management Service Marketing Analytics 130

Premier BPO

JULY 19, 2022

How to Hire in 2022 Premier BPO Insight. This is where an outsourcer or Co-sourcing firm like Premier BPO can assist. The post MSP Expo 2022 Recap – It Labor Crisis Continues appeared first on Premier BPO. Hiring in other parts of the US. rather than where a company is physically located is now accepted. Calculate your Savings.

Co-Sourcing 130

Co-Sourcing BPO Labor Costs Cybersecurity 130

Everest Group

FEBRUARY 8, 2022

5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing. February 8, 2022 |. Outsourcing contracts signed as recently as early 2021 may already be misaligned with market realities. CIOs CTOs CDOs IT executives IT strategy leaders BPO department leaders GBS leaders managing IT and BPO outsourcing contracts.

Outsourcing 130

Outsourcing Management BPO Banking 130