SIG Speaks

FEBRUARY 1, 2022

2022 is off to a fast start and the future of procurement is squarely in view. She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. Top of Mind CPO Issues for 2022. February Microlearning by SIG University. register now. .

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries!

Sourcing 40

Sourcing Advisory Automation Shared Services 40

Everest Group

MARCH 23, 2022

GBS organizations also saw higher Net Promoter Scores (NPS), a metric showing customer satisfaction and loyalty, with an increase of 10-25% in 2020 and 2021, and established higher stakeholder engagement and service delivery expansion. So, what should GBS organizations focus on now to establish and meet expectations for 2022 and beyond?

Global Business Services 52

Global Business Services Service Impact Sourcing Sourcing 52

Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space. Who should attend?

Shared Services 59

Shared Services Sourcing Sales Collaborations 59

Everest Group

SEPTEMBER 8, 2022

Global Services Market Update: Emerging Location Opportunities to Combat Economic Slowdown. September 8, 2022 |. Explore the 2022 global sourcing market, looking at key developments and overall growth trends for the service provider and GBS markets. LIVE WEBINAR. 9 am CDT | 10 am EDT | 3 pm BST | 7:30 pm IST.

Marketing 52

Marketing Service Sourcing Shared Services 52

Everest Group

DECEMBER 12, 2023

What are the key challenges and priorities and the outlook for global services in 2024? What are the likely changes in sourcing spend, sourcing strategy (in-house vs. outsource), and locations? Which digital services and next-generation capabilities are expected to be in demand?

Shared Services 59

Shared Services Outsourcing Sourcing Marketing 59

Everest Group

MARCH 8, 2022

March 8, 2022 |. We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? What does the impact sourcing landscape look like?

Impact Sourcing 52

Impact Sourcing Sourcing Government Global Business Services 52

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Streamline Operations 52

Streamline Operations Shared Services Global Business Services Offshoring 52

Everest Group

MARCH 10, 2022

How to Manage the Ukraine-Russia Impact on Service Delivery. March 10, 2022 |. The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such as Poland, Romania, and the Baltic States in the Central and Eastern Europe (CEE) region. Sourcing Change. LinkedIn Live.

Co-Sourcing 52

Co-Sourcing Management Service Shared Services 52

Everest Group

JANUARY 20, 2022

January 20, 2022 |. Today’s rapidly changing business environment, influenced by economic, demographic, societal, and environmental forces, is causing enterprises to revisit their Business Process Services (BPS) model and strategy – making the role of BPS 4.0 Era | Blog Business Process Services (BPS) 4.0: LIVE WEBINAR.

Research 52

Research Shared Services Sourcing Service 52

Everest Group

NOVEMBER 16, 2022

November 16, 2022 |. Moving to a GBS Platform: The Need for Continuous Change Management Change management is a work in progress for most Global Business Services (GBS) organizations. Global Chief Business Services Officer. SVP Shared Services. Principal, Sourcing Change. LinkedIn LIVE. Rohitashwa Aggarwal.

Global Business Services 52

Global Business Services Shared Services Sourcing Research 52

Everest Group

APRIL 21, 2022

Shared services and sourcing executives. Thursday, April 21, 2022, at 10:00 am CST, 11:00 am EST, 3:00 pm GMT, 8:30 pm IST. The content will be valuable for: CIOs, CTOs, CFOs. Strategy and innovation executives. Information technology leaders and managers. Business operations leaders and managers. Live, virtual event.

Shared Services 52

Shared Services Information Technology Collaborations Sourcing 52

Everest Group

JULY 20, 2022

July 20, 2022 |. Global business services (GBS) is a game. GBS 2022 is a particularly challenging game to play for leaders. Principal, Sourcing Change. Shared Services & Outsourcing Network. linkedin live. Snakes & Ladders: Are You Ready for the GBS Game? There are opportunities. Jimit Arora.

Global Business Services 52

Global Business Services Shared Services Outsourcing Sourcing 52

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In billion in revenue in just the first half of 2022. With nearly 1.44

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

Premier BPO

AUGUST 2, 2024

The Case for Premier BPO Premier BPO, for over two decades, ensured that our clients benefit from our award-winning approach , delivering customized digital transformation solutions across various services, from contact centers and back-office services to IT and digital marketing.

Outsourcing 72

Outsourcing Co-Sourcing BPO Global Outsourcing 72

Everest Group

JANUARY 27, 2022

January 27, 2022 |. So, what does that mean for global business services (GBS) organizations and the global talent pool? Leveraging his extensive experience identifying and understanding emerging trends, Michel helps organizations to maximize their global services efforts. LINKEDIN LIVE. Parul Jain. Practice Director.

Co-Sourcing 52

Co-Sourcing Advisory Research Global Business Services 52

Everest Group

JANUARY 27, 2022

Everest Group projects that the finance and accounting outsourcing (FAO) market will grow significantly (up to 10% year-on-year) in 2022, because enterprises are demonstrating an openness toward expanding their scope of services with third-party service providers. Download a complementary abstract of the report.

Finance 52

Finance Accounting Outsourcing Retail 52

ScaleHub

MARCH 9, 2022

Now, in 2022, we’ve spent the last two years not only struggling to redefine “business as usual,” but also adjusting to the constant ebbs and flows of doing business amidst waves of Covid variants and other catastrophes and disasters. In April 2020, we were just beginning to understand the multitude of effects the pandemic had on business.

Out-Tasking 52

Out-Tasking Business Process Outsourcing Flexibility BPO 52

Everest Group

JANUARY 3, 2022

Global sourcing and vendor management CoE: The goals of global sourcing and vendor management within organizations are often changing to keep up with market trends. This CoE provides CEOs with needed processes, insight, and agility to manage their sourcing and vendor models as market trends fluctuate. REGISTER.

Robotics Process Automation 52

Robotics Process Automation Global Business Services Automation Finance 52

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In billion in revenue in just the first half of 2022. With nearly 1.44

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

SIG Speaks

JUNE 22, 2022

on Relationship Dynamics, defines the sourcing spectrum for supplier management, from the most basic to the most complex in an equity partnership. Most businesses won't have many relationships at the shared services or equity partnership level , but identifying those strategic suppliers initially at the performance-based level is essential.

Management 40

Management Analytics Healthcare Sourcing 40

Everest Group

AUGUST 25, 2023

Everest Group recently published the second edition of the Top GBS Employers report, revealing the following important insights: The employer initiatives initiated by India GBS in 2022 have had a significant impact on brand perception While approximately 60% of the top GBS employers from 2022 have maintained their positions, about 40% have slipped (..)

Collaborations 52

Collaborations Out-Tasking Offshoring Management 52

Everest Group

JULY 8, 2024

Initially released in 2022, Everest Group’s top employer reports were the first to evaluate the global business services (GBS) and tech market for their efficacy and ability to demonstrate their employee value proposition. This drives maximum operational and financial performance and transformative experiences.

Global Business Services 52

Global Business Services Research Analytics Marketing 52

Everest Group

DECEMBER 13, 2022

December 13, 2022 |. CIOs, CDOs, CTOs, CFOs, CPOs Service providers GBS / Shared services center heads Global services leaders Locations heads. . Δ LIVE WEBINAR. Key Issues for 2023: Rise Above Economic Uncertainty and Succeed. 9 am CST | 10 am EST | 3 pm GMT | 8:30 pm IST.

Sourcing 98

Sourcing Global Business Services Shared Services Marketing 98

Everest Group

APRIL 21, 2022

April 21, 2022 |. Discuss this topic in our exclusive virtual roundtable , Risk Mitigation Strategies for Today’s Outsourcing Portfolio , on Thursday, April 21, 2022, 9 am CDT / 10 am EDT. This responsibility spans Everest Group’s research offerings focused on executives in IT, sourcing & vendor management, and shared services.

Outsourcing 52

Outsourcing Advisory Sourcing Shared Services 52

Everest Group

DECEMBER 5, 2022

December 6, 2022 |. The panelists will share emerging best practices from leading organisations that are accelerating through the economic disruption and share guidance on how to plan for the future of sourcing. Global Head of Shared Services. Executive Advisor Everest Group and Principal, Sourcing Change.

Marketing 52

Marketing BPO Sourcing Regulations 52