Everest Group

MARCH 23, 2023

They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including retirement of legacy platforms, cloud migration, and process automation.

Marketing 86

Marketing Robotics Process Automation Service Insurance 86

SEBPO

JANUARY 11, 2023

Automation & Outsourcing: The Power of People and Technology. Automation & Outsourcing: The Power of People and Technology. One of 2023’s biggest continuing business trends is automation, with the latest and greatest technology (AI, RPA, and more) assisting with process efficiency and increased productivity.

Automation 98

Automation Outsourcing Robotics Process Automation Out-Tasking 98

Automation Anywhere

AUGUST 19, 2022

Why front-office automation? According to Gartner, there will be a 30% increase in the use of Robotic Process Automation (RPA) by 2023 for front-office functions, including sales and customer experience. Front offices can automate repetitive tasks such as data entry, validation, and extraction.

Automation 145

Automation Sales Robotics Process Automation Human Resources 145

Zinnov

MARCH 8, 2023

Automation proved to be an effective tool during the pandemic helping companies become and remain resilient. Along with Automation, companies are also investing in other modern technologies such as Blockchain, Quantum Computing, and the Metaverse which is propelling them into the next phase of digital transformation – DT 2.0.

Automation 59

Automation E-Commerce Robotics Process Automation Analytics 59

Zinnov

MARCH 26, 2024

The Intelligent Automation industry is on the cusp of incredible growth. As of now, Intelligent Automation Services represent a USD 23-25 Bn component of the overall market. UNLOCKING THE DNA OF AUTOMATION SERVICES EXCELLENCE 1. Their ultimate goal? Here’s a closer look at the multifaceted initiatives underway: 3.

Automation 52

Automation Service Robotics Process Automation Advisory 52

Hyland

NOVEMBER 21, 2022

Hyland customers’ top technology priorities for 2023. Achieve your 2023 goals. Most organizations are in the thick of finalizing their 2023 plans, which means — hopefully — they’ve spent a good deal of time listening to team members and pinpointing exactly what the must-accomplish projects are. Let’s dig in.

Robotics Process Automation 95

Robotics Process Automation Cybersecurity Automation Accounting 95

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 52

Automation Healthcare Robotics Process Automation Retail 52

Zinnov

MAY 30, 2023

GPT1 was introduced in 2018, followed by GPT2 in 2019, GPT3 in 2020, and GPT4 in 2023. Emerging Use Cases of Generative AI in Automation When we bring together the potential of Generative AI and Automation, we can accelerate the time it takes to launch new innovations. Some examples include: 1.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The top 10 outsourcing trends for 2023 are crucial for businesses to stay ahead. Explore the top ten outsourcing trends for 2023 with us. 4) Robotic Process Automation (RPA) RPA emerges as a crucial trend for 2023.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Zinnov

MAY 17, 2024

The enterprise landscape is on the cusp of a new era – Intelligent Automation 2.0 Businesses are progressing beyond mere task Automation, forging self-learning systems capable of data analysis, independent decision-making, and execution of entire value chains with minimal human involvement. automating even creative tasks.

Automation 52

Automation Robotics Process Automation Jobbing Software 52

The Scalers

JANUARY 18, 2023

To help you stay on top of the latest shifts in corporate and consumer technology, we’ve prepared a list of the most significant digital transformation trends projected to change our lives in 2023. Organisations can leverage new transformation trends to strengthen relationships, boost engagements, and automate tasks.

Cybersecurity 91

Cybersecurity Robotics Process Automation Right-Sizing Retail 91

Capgemini

OCTOBER 6, 2023

The operating model of the future – in the context of intelligent automation Maciej Sowa Oct 04, 2023 Facebook Twitter Linkedin The transition to a modernized, future-ready, automation-infused operating model can transform the organization into an ecosystem of interconnected components. Much is implicit in those words.

Automation 52

Automation Robotics Process Automation Government Reduced Costs 52

Amzur

FEBRUARY 8, 2023

IT priorities of business leaders in 2023: Here are the key priorities of business leaders in 2023: 1. Speed and hyper-growth: In 2023, the demand for the speed with which we deploy disruptive new technologies and deliver what the business needs for new opportunities have increased more than ever.

Robotics Process Automation 50

Robotics Process Automation Automation Healthcare Manufacturing 50

The Hackett Group

MARCH 14, 2023

Finance Looks to Technology to Mitigate Productivity and Efficiency Gaps MIAMI & LONDON, March 14, 2023 – Corporate finance leaders expect to remain focused on digital transformation in 2023 to address recession, inflation, geopolitical turmoil and talent shortages, according to the 2023 CFO Agenda research from The Hackett Group , Inc.

Finance 97

Finance Robotics Process Automation Advisory Research 97

Future of Sourcing

JULY 28, 2023

2023 FOS Finalists Related news: The Top 10 Actions CPOs Must Take in 2021 Innovations in Digitization Dräeger - Using Smart Processes to Create Resilient Supply Chains Dubai Municipality – “Utilitizing Digital Transformation to Facilitate and Maximize Effectiveness of RPA in Supplier Performance Evaluation" GEP – Top Asian Retailer (..)

Facilities Management 52

Facilities Management Robotics Process Automation Retail Strategic Sourcing 52

Automation Anywhere

MAY 26, 2021

Today, that technology, combined with machine learning (ML) and Robotic Process Automation (RPA), continues to be a force of change for the better, providing advantages for users in all industries. Intelligent automation can provide an end-to-end solution for workflows.

Automation 52

Automation Robotics Process Automation Out-Tasking Sourcing 52

Automation Anywhere

JULY 14, 2022

What emerged from the battle was not only innovative automation that saved lives and helped staff repurpose valuable time — but also a blueprint for healthcare organizations everywhere. The Automation Anywhere team worked overnight, side-by-side with NGH’s IT staff. Waitlists could double by 2025. The Appraisal Bot.

Automation 59

Automation Healthcare Robotics Process Automation Collaborations 59

Everest Group

JUNE 15, 2023

How Work Insights can turn process and productivity data into actionable insights Understand how to achieve higher levels of agent productivity with ease. How Work Insights can turn process and productivity data into actionable insights Understand how to achieve higher levels of agent productivity with ease.

Robotics Process Automation 52

Robotics Process Automation Automation Efficiency Service 52

Future of Sourcing

MARCH 15, 2023

.-- SIG|ORG (Sourcing Industry Group) , the premier membership organization for sourcing, procurement, outsourcing and third-party risk professionals, today announced the keynote programs and agenda for its upcoming Procurement Technology Summit in Amelia Island, Florida from April 16-19, 2023.

Robotics Process Automation 72

Robotics Process Automation Sourcing Outsourcing Automation 72

Immedus

MAY 3, 2023

The report notes that, ultimately, application leaders must “balance hyper-automation, integration, emerging technology trends, and risk management” in their selection process. And also by 2025, 65% of all international payroll operations will be automated with zero manual interventions. Interested in learning more?

Payroll 52

Payroll Marketing Cybersecurity Robotics Process Automation 52

NoonDalton

JULY 3, 2024

Artificial Intelligence (AI) and Robotic Process Automation (RPA) have emerged as pivotal technologies, particularly within call centers. Meanwhile, RPA has established itself as a game-changer in automating repetitive tasks, significantly enhancing service delivery and boosting overall productivity.

Call Center 52

Call Center Robotics Process Automation Data Entry Customer Support 52

IBM Services

JANUARY 15, 2024

This partnership establishes a benchmark for digital transformation in the insurance industry, promoting innovation and achieving cost efficiency through AI-powered business automation. The plan aimed to address digital transformation along with a digital construction plan for 2023.

Efficiency 72

Efficiency Insurance Robotics Process Automation Automation 72

Everest Group

APRIL 10, 2024

Research indicates that nearly 50% of providers witnessed an overall increase in denials in 2023 compared to the previous year, while patient collections sharply dropped to 47.8% in 2022 and 2023 from 54.8% R1 RCM’s acquisition of Cloudmed in 2022 to advance its revenue intelligence and automation capabilities is one of many examples.

Management 59

Management Healthcare Robotics Process Automation Analytics 59

IBM Services

SEPTEMBER 19, 2023

Generative artificial intelligence (AI) burst into the mainstream in 2023, lighting a fire under businesses to integrate enterprise-grade versions into their processes. Chatbot technology can also be applied to phone interactions, driving additional refinement to the customer care process.

Robotics Process Automation 115

Robotics Process Automation Out-Tasking Automation Jobbing 115

The Hackett Group

SEPTEMBER 21, 2023

The cost estimates were derived from an analysis of actual performance data for hundreds of components and subcomponents in 17 major end-to-end processes across the SG&A spectrum. The total value potential impact was then calculated by accumulating process components across all SG&A functions.

Advisory 105

Advisory Robotics Process Automation Research Human Resources 105

Everest Group

OCTOBER 24, 2024

By automating decision-making and improving engagement processes, Agentic AI can help organizations realize the full potential of AI adoption faster and with greater impact. While everyone was buzzing about “top use cases” in 2023, 2024 is all about getting strategic with scaled tech (hello, Gen AI!).

Robotics Process Automation 52

Robotics Process Automation Out-Tasking Automation Accounting 52

Automation Anywhere

JUNE 2, 2022

FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product FortressIQ Interest in low-code development is skyrocketing. Between 2018 and 2023, more than 500 million apps will be created according to IDC. They have limited process understanding.

Robotics Process Automation 80

Robotics Process Automation Automation Flexibility Out-Tasking 80

Automation Anywhere

JANUARY 19, 2021

from 2020 to 2023 and is expected to approach $7.1 Robotic Process Automation (RPA) leads as a core pillar to digital transformation and enables rapid returns. The current state of automation Of those who participated in the survey, 90% are actively involved in RPA adoption , from evaluating to deploying and scaling.

Robotics Process Automation 52

Robotics Process Automation Automation Reduced Costs Research 52

Hyland

JANUARY 20, 2023

Q: Can you give us some key industry trends that you’re looking at for 2023 and beyond? Artificial intelligence is being used to streamline administrative processes and procedures to create more efficiency. Banks should evaluate their manual tasks and see which can be streamlined with automation. >

Banking 84

Banking Robotics Process Automation Retail Out-Tasking 84

Automation Anywhere

APRIL 7, 2022

And your future of work will depend on how you modernize and automate the parts of work that will have a positive impact on your people. Pascal Bornet , the author of the best-selling book Intelligent Automation , says there are three key levers to increasing worker productivity: education, empowerment, and incentivization.

Robotics Process Automation 90

Robotics Process Automation Cybersecurity Out-Tasking Jobbing 90

Anexa

OCTOBER 22, 2022

Heading into 2023 (and let’s not forget that green practices and sustainability are front-and-center topics) taking a good hard look at packaging can be a game changer. Passing the rise in costs down to the consumer isn’t necessarily the best solution – consumers today are savvy and value-motivated with high expectations.

Robotics Process Automation 52

Robotics Process Automation BPO Outsourcing Automation 52

Everest Group

AUGUST 9, 2023

Remarkably, Hyderabad surpassed Bangalore for GCC delivery setups during H1 2023, highlighting its exceptional performance in this sector. However, it was not until H1 2023 that the “City of Pearls,” Hyderabad, surpassed Bangalore, the “Silicon Valley” in GCC setup activity. Let’s explore the implications of this further.

Pharmaceuticals 52

Pharmaceuticals Service Robotics Process Automation Government 52

TTEC

MAY 25, 2022

Increase savings with automation. When executed correctly, automation can maximise employees’ capabilities and reduce costs. Travel and the demand for skilled labour will continue to be a challenge going into 2023 and beyond. Travelers are more than ready to reconnect with friends and family and embark on new adventures.

Customer Support 52

Customer Support Robotics Process Automation Automation Flexibility 52

IBM Services

APRIL 25, 2024

Background of business process reengineering BPR emerged in the early 1990s as a management approach aimed at radically redesigning business operations to achieve business transformation. This might include streamlining payroll processes, digitizing HR operations or automating invoicing procedures.

Supply Chain Management 59

Supply Chain Management Finance Robotics Process Automation Human Resources 59

The Hackett Group

DECEMBER 13, 2023

Companies Need Digital-Ready Contracts That Not Only Deliver Cost Reduction But Also Focus on Business Value Creation and Innovation Miami, FL – December 13, 2023 – A new Hackett Value Matrix analysis of 15 leading finance and accounting outsourcing (FAO) service providers by The Hackett Group, Inc.

Research 69

Research Service Advisory BPO 69

inDinero

JUNE 3, 2021

Automation is creating more efficient ways to run a business from the factory floor to customer retention. Robotic Process Automation. According to Deloitte , Robotic Process Automation (RPA) will be how everyone does business (in some form) in 2023. A robotic workforce is not without problems.

Outsourcing 64

Outsourcing BPO Robotics Process Automation Call Center 64

VXI

MARCH 2, 2023

With the market forecasted to grow to $513 billion by 2023, it’s clear businesses need more help than ever when it comes to staying agile and responsive to customer needs. Is it time for credit unions to reconsider the benefits of outsourcing? Most organizations would agree – outsourcing in today’s operating climate makes sense.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52