Remove 2023 Remove Co-Sourcing Remove Collaborations
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Guide to Finding the Perfect Partner for First-Time Outsourcers

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million in 2023, a 15% increase over the last three years 3. The client feels like its partnership with Premier BPO is a true collaboration. By executing this framework with co-sourcing characteristics, we can approach the whole recruitment and onboarding process together while harmonizing business objectives.

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One of the Best Strategic Business Decisions: Outsourcing

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To underscore how an external partner well versed in Tech-related expertise can improve operational efficiency, resulting in significant cost savings, improved scalability, and exceptional customer service, we will demonstrate Premier BPO’s collaborative approach and customized solutions to help the client transform their Help Desk Services.

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Call & Contact Center Expo 2023: Insights and Key Takeaways

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The exhibition covered various aspects of customer support, CX, UX, Channel Partnering, Cyber, Data & Smart Security, and Collaboration Technology. Providing a unique perspective on how the changing business landscape requires a partnership mentality, Premier BPO COO, Dave Shapiro highlighted how co-sourcing fits the narrative.

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SOCAP Fall 2023: What to Expect This Symposium

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SOCAP Fall 2023: What to Expect This Symposium SOCAP is back again, this time celebrating its 50th Anniversary under the banner: Celebrating our past, embracing our future. We’ve rounded up the important sessions, so you won’t miss out on some helpful learning and collaboration opportunities.

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The Future of Contact Centers – Join Premier BPO at the ICMI Contact Center Expo 2023

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Explore the cutting-edge technology, and applications of automation and AI, and gain expert insights at the ICMI Contact Center Expo 2023; the most customized Contact Center Event set to take place from October 16th to 19th in Orlando, Florida. What would you do if you were UNSTOPPABLE – Speaker: Alex Weber Why to Attend?

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SOCAP Fall Symposium 2023 Recap: Insights, Highlights, and Awards

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It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. The positive and collaborative atmosphere within the SOCAP community was evident, especially in light of the theme of celebrating SOCAP’s 50th Anniversary.

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Offshore Staff Augmentation: Your Guide to Solve Talent Shortages

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The final total layoffs for 2023 totaled 262,735, with tech layoffs being 59% higher than 2022s total offshore staffing stands out as a solution to staffing gaps and deliverable deadlines. Common Misconceptions About Offshore Co-Sourcing Numerous businesses and management experts remain unclear about offshore staff augmentation.