Everest Group

FEBRUARY 16, 2024

They are working to safeguard themselves from financial crimes while managing operational costs and enhancing delivery capabilities. Providers are seizing opportunities to leverage technology in their capabilities, provide platform-led solutions, and co-innovative advisory services to meet the industry’s growing demands.

Co-Sourcing 69

Co-Sourcing Banking Service Advisory 69

Premier BPO

JUNE 7, 2024

To underscore how an external partner well versed in Tech-related expertise can improve operational efficiency, resulting in significant cost savings, improved scalability, and exceptional customer service, we will demonstrate Premier BPO’s collaborative approach and customized solutions to help the client transform their Help Desk Services.

Outsourcing 77

Outsourcing Co-Sourcing BPO Operational Costs 77

IBM Business Partners

JUNE 2, 2023

This helps us create a client journey with the co-existence of legacy and incrementally migrated functionality to the new digital core, eventually strangulating and sunsetting the legacy platforms. Standardize on a core set of platforms, infrastructure and tools across environments—spanning multiple agencies and service providers.

Co-Sourcing 79

Co-Sourcing Automation Flexibility Collaborations 79

IBM Services

APRIL 25, 2024

Benefits: Improved efficiency Reduced cost Enhanced transparency Customer relationship management (CRM) BPR is a pivotal strategy for organizations that want to overhaul their customer relationship management (CRM) processes. Last updated 10 November 2023. IBM Wow Story: Bouygues Becomes the AI Standard-Bearer in French Telecom.

Supply Chain Management 59

Supply Chain Management Finance Robotics Process Automation Human Resources 59

IBM Business Partners

MAY 26, 2023

For example, Amazon Comprehend Medical can help detect Personal Health Information (PHI) in a body of text, which can be used to redact application logs, discharge summaries, contact center agent notes and other patient-related data sources.

Cybersecurity 73

Cybersecurity Regulations Co-Sourcing Automation 73

Everest Group

MARCH 23, 2023

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Why is impact sourcing so critical today? The impact sourcing ecosystem plays a critical role in helping these individuals. What is impact sourcing?

Impact Sourcing 52

Impact Sourcing Sourcing Co-Sourcing Government 52