Remove 2023 Remove Collaborations Remove Managed Services
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SysAid vs Jira Compared 2023

31 West

The fully automated ticket management provides an easy way to route tickets to agents, escalate them when needed, and resolve them at the earliest. By bringing the development and IT teams on a single platform, the Jira help desk facilitates amazing collaboration between different departments. SysAid vs Jira: Which One is Best?

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ServiceNow vs AutoTask Compared 2023

31 West

Datto’s AutoTask is another service desk software that automates all technical operations and provides a consolidated view of all assets, IT tasks, user issues, and recent requests on a single dashboard. AutoTask is for Managed Service Providers that offer technical assistance to their IT teams.

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Workplace Communication and Collaboration (WCC) Services PEAK Matrix® Assessment

Everest Group

Workplace Communication and Collaboration (WCC) Services PEAK Matrix® Assessment Since the pandemic, enterprises have realized the importance of hybrid workplace models, which, in turn, have necessitated the adoption of efficient communication and collaboration services.

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ManageEngine vs Jira Compared 2023

31 West

The ITSM tool covers change management, incident management , reports and analytics, problem management, service requests, ticket channels, knowledge base, and a host of other features. Jira combines the developers and IT management teams into a consolidated tool, making management easier than ever.

Software 130
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Jira vs BMC Helix ITSM Compared 2023

31 West

If your organization finds delivering a positive user experience a challenge, there are customer service solutions like Jira and BMC Helix ITSM available. These solutions help implement ITSM practices, centralize the workspace for your internal or outsourced IT help desk , and improve efficiency with collaboration tools and integrations.

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Statistics for 2023 on Mobile App Growth and Usage

Groove Technology

Significantly increasing from 2022 to 2023 by 0.3% more, with 5206,9 million users globally in 2023. The number of mobile app downloads is anticipated to increase by 24 billion in 2023 when compared to 2022. Top significant trends for mobile app development in 2023. Heavy use of applications on smartphones. More AR apps.

Retail 130
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UK Contingent Talent and Strategic Solutions PEAK Matrix® Assessment 2023

Everest Group

Service providers responded by prioritizing upskilling, bridging the skills gap, and promoting inclusive talent acquisition. Their initiatives included targeted outreach, inclusive job descriptions, unbiased screening, and collaboration with Diversity, Equity, and Inclusion (DEI) organizations.