Everest Group

SEPTEMBER 28, 2023

Service providers responded by prioritizing upskilling, bridging the skills gap, and promoting inclusive talent acquisition. Their initiatives included targeted outreach, inclusive job descriptions, unbiased screening, and collaboration with Diversity, Equity, and Inclusion (DEI) organizations.

Human Resources 64

Human Resources Streamline Operations Marketing Engineering 64

Perficient Digital Transformation

JUNE 14, 2023

Learn how to access, build and monetize your data while enabling seamless alignment and collaboration in the Data Cloud. Our experts are excited to learn, collaborate and build relationships with new and existing customers. See you at Summit 2023! Learn more about our partnership here!

Collaborations 52

Collaborations Analytics Managed Services Management 52

Hyland

SEPTEMBER 16, 2022

Its Document Management and Collaboration team has created more than a dozen solutions impacting virtually every business unit, including: An R&D tax credit repository for the Product Development team. Collaboration activation. Save the date for CommunityLIVE 2023. Open source for the win.

Banking 105

Banking Healthcare Collaborations Sourcing 105

31 West

SEPTEMBER 22, 2022

It should also enable practices like collaboration, knowledge-sharing, transparency, and complete visibility. And the numbers will continue to grow in 2023. With today’s changing work environment, a service team has become an integral part of any business. Remote work is rising, and the work culture trend is here to stay.

Service 130

Service Outsourcing Automation Flexibility 130

Groove Technology

SEPTEMBER 26, 2024

Control and Communication While in-house teams offer direct control, modern project management tools have made remote collaboration highly effective. It eliminates language barriers, allows real-time collaboration in the same time zone, and makes compliance with local laws and regulations easier.

Software 130

Software Outsourcing Offshoring Nearshoring 130

SEBPO

APRIL 27, 2023

BLOG Four Ways to Recover From Missed Revenue Targets Total 0 0 0 0 April 27, 2023 Generating revenue is a top priority for your business. and if they say their revenue is down a little bit, we remind them that our specialty is helping to manage services. Δ SERVICES What we do. We’re partners in this.”

Out-Tasking 98

Out-Tasking Outsourcing Sales Global Outsourcing 98

IBM Services

NOVEMBER 9, 2023

Open Horizon is complemented by IBM Edge Application Manager (IEAM), an enterprise-class offering that provides comprehensive support and a user-friendly management dashboard for easy machine learning deployment and workload management.

Sourcing 95

Sourcing Software Research Collaborations 95

Everest Group

APRIL 8, 2024

Given the highly regulated nature of these industries, enterprises must collaborate with suitable IDP technology providers to successfully implement IDP. This demand is further propelled by the advanced capabilities, features, and functionalities offered by IDP products.

Insurance 78

Insurance Banking Research Finance 78

Everest Group

JANUARY 18, 2024

Despite the global economic turndown, enterprises widely adopted AI in 2023, with generative AI playing a substantial role, according to a survey of CIOs conducted by Everest Group and Yates Ltd. This forecast summarizes the sentiments of more than 50 CIOs interviewed by Everest Group in collaboration with Yates Ltd.

Research 64

Research Government Retail Healthcare 64

Everest Group

DECEMBER 7, 2023

While Generative Artificial Intelligence was a major focus at the recent Amazon Web Services (AWS) annual user conference in Las Vegas, other important themes stood out to our analyst team. Read on for our analysis of the trends to pay attention to from AWS re:Invent 2023. Since attending AWS re:Invent from Nov. 27 to Dec.

Right-Sizing 69

Right-Sizing Collaborations Service Marketing 69

Everest Group

SEPTEMBER 30, 2024

In 2023 alone, over three hundred GCCs were set up in offshore and nearshore locations, and this trend is expected to continue in the near future. However, there is now a marked shift towards greater collaboration with providers throughout the GCC lifecycle, including the setup phase.

Supply Chain Management 59

Supply Chain Management Collaborations Advisory Nearshoring 59

IBM Business Partners

JUNE 11, 2024

In November 2023, Broadcom finalized its acquisition (link resides outside ibm.com) of VMware for USD 69 billion, with an aim to enhance its multicloud strategy. Managed services approach : As an AWS certified managed service provider (MSP), IBM can help move VMware workloads to a managed services model.

Design 66

Design Managed Services Manufacturing Automation 66

3Pillar Global

MAY 3, 2024

I’ve had the privilege to collaborate and connect with exceptional regional plan leaders across strategy consulting roles and more recently in-house at a regional plan. In Mercer , Aon , and WTW surveys of healthcare benefit leaders showed a typical premium increase in 2023 of ~6 and between 6-8% in 2024, far outpacing inflation.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

Premier BPO

JUNE 7, 2024

To underscore how an external partner well versed in Tech-related expertise can improve operational efficiency, resulting in significant cost savings, improved scalability, and exceptional customer service, we will demonstrate Premier BPO’s collaborative approach and customized solutions to help the client transform their Help Desk Services.

Outsourcing 71

Outsourcing Co-Sourcing BPO Operational Costs 71

IBM Services

NOVEMBER 8, 2023

At the beginning of the year, we laid out a new strategy for IBM Power under the leadership of Ken King, who will be retiring by the end of 2023 after forty years with IBM. Oracle will be releasing Oracle Database 23c on Power , as part of their next Long Term Release as reported in April 2023.

Advisory 96

Advisory Banking Automation Design 96

Amzur

OCTOBER 8, 2024

million from 2023 to 2031. Service Discovery and Load Balancing Kubernetes plays a crucial role in seamlessly managing service discovery and load balancing, ensuring a balanced distribution of traffic across containers. Collaboration: Foster collaboration between development and operations teams.

Healthcare 97

Healthcare Automation Efficiency Flexibility 97

Mattsen Kumar

AUGUST 27, 2024

Embracing Automation and AI Automation and AI are revolutionizing the field of account receivable management services. In 2023, the accounts receivable/accounts payable automation industry was valued at USD 13 billion.” Cloud-based solutions also facilitate better collaboration among team members and with external partners.

Finance 52

Finance Accounting Management Analytics 52

IBM Business Partners

JUNE 2, 2023

Modernization will free caseworkers’ time to focus on and collaborate with families, rather than focusing on navigating an aging system. Automate routine tasks to free up time to provide personalized services and build relationships with families. Be intuitive, user-friendly and cut down on manual effort.

Co-Sourcing 79

Co-Sourcing Automation Flexibility Collaborations 79

Zinnov

MARCH 26, 2024

Moreover, Service Providers are refining their messaging tactics, utilizing industry-specific blogs, articles, and case studies to showcase their expertise in the field, in addition to collaborating with specialized sector-focused platforms. So, why all the fuss?

Automation 52

Automation Service Robotics Process Automation Advisory 52

Everest Group

JANUARY 17, 2023

Through in-house capabilities or integration with external AI providers, low-code platforms aspire to provide AI-powered development assistance, AI-based application management services, AI-based automated testing, AI-powered code quality alerts, and AI-augmented portfolio analysis. Collaborative development.

Research 52

Research Collaborations Sourcing Design 52

IBM Services

MARCH 14, 2024

.  Redefining cloud database innovation: IBM and AWS In late 2023, IBM and AWS jointly announced the general availability of Amazon relational database service (RDS) for Db2. Build global experiences with features such as cross-region disaster recovery, multi-availability zones and extreme resiliency.

Analytics 81

Analytics Government Flexibility Infrastructure Costs 81

Everest Group

JUNE 28, 2023

Considering these findings, the following framework provides an overview of disruptions BFSI enterprises face and outlines the actions to offset them: Source: Everest Group 2023 BFSI enterprises need to act swiftly and effectively to mitigate the impact of these disruptions.

Banking 52

Banking Cybersecurity Insurance Analytics 52

Premier BPO

MARCH 29, 2023

Our clients look to us for strategic insights and collaborate together to enhance their business. Expanded Services At the beginning of 2023, we also added an offering we call “Strategy First”, an off-shoot of our in-house strategy team. They think of team members collectively, regardless of borders.

Co-Sourcing 52

Co-Sourcing Supply Chain Management BPO Finance 52

Everest Group

JANUARY 4, 2023

To learn about the benefits of a business outcome model for enterprises and service providers, the requirements to get started, and common pitfalls, read on. Learn more about outsourcing trends in 2023 in our webinar, Key Issues for 2023: Rise Above Economic Uncertainty and Succeed.

BPO 52

BPO Outsourcing Labor Costs Advisory 52

Infosys Consulting

JUNE 29, 2023

Over the last few years, the adoption of cloud (and multicloud) has been constantly on the rise, and it is predicted that 85% of businesses will embrace a cloud-first principle by 2025 with hybrid solutions as the preferred way (Gartner, 2023). Talent shortage – Talent shortage is for sure one of the biggest problems.

Engineering 52

Engineering Design Government Analytics 52

IBM Business Partners

AUGUST 16, 2023

It is poised to transform businesses and industries, revolutionize how employees and other stakeholders collaborate, and drive digital transformation initiatives. Gartner predicted that cloud spending would reach nearly $600 billion by the end of 2023. Many organizations have spent the past few years investing heavily in the cloud.

Automation 64

Automation Software Cost Control Flexibility 64

Capgemini

FEBRUARY 3, 2023

‘CAPGEMINI EARTHLINGS ECOPRENEUR’ PLATFORM EMPOWERs EMPLOYEES TOWARDS REACHING NET ZERO GOALS- POWERED BY GOOGLE CLOUD Tamalika Chakraborty/ Shoubhik Ghosh/ Debasish Rakshit 3 Feb 2023 Facebook Twitter Linkedin Capgemini is committed to be carbon neutral for its own operations and be a net zero business by 2030.

Accounting 52

Accounting Design Collaborations Payroll 52

Everest Group

DECEMBER 1, 2023

Supply chain security and collaborative information sharing are also on the rise, strengthening critical infrastructure protection and enhancing OT cybersecurity in the face of evolving threats. Technology providers are actively developing industry-specific OT security solutions for sectors such as energy, manufacturing, and healthcare.

Cybersecurity 64

Cybersecurity Manufacturing Healthcare Regulations 64

Everest Group

MAY 24, 2024

Read on to uncover how wealth management firms can develop a digital blueprint to navigate the next digital frontier and better serve their clients in an increasingly hybrid and personalized landscape. Also, in 2023, J.P. Get in touch to discuss further.

Advisory 59

Advisory Management Banking Infrastructure Costs 59

Mattsen Kumar

SEPTEMBER 16, 2024

At Bill Gosling Outsourcing, we are committed to helping our clients harness technological advancements to deliver exceptional customer experience services. billion in 2023, is projected to grow at a compound annual growth rate (CAGR) of 36.9% The global edge computing market, valued at $16.45 from 2024 to 2030 * ​​. billion by 2029 *.

Supply Chain Management 52

Supply Chain Management Cybersecurity Managed Services Outsourcing 52

Groove Technology

DECEMBER 16, 2024

Flexible Engagement Models: Groove Technology offers a range of outsourcing models, including: Dedicated Development Teams: A scalable option for long-term collaboration. Global Reach and Local Expertise: Operating across Europe, Groove Technology bridges cultural and geographic gaps, ensuring smooth collaboration with clients.

Software 100

Software Outsourcing E-Commerce Right-Sizing 100

Capgemini

OCTOBER 8, 2024

Navigating knowledge bases efficiently: The power of Gen AI and Snowflake Cortex AI Dawid Benski 7th October 2024 Facebook Twitter Linkedin Most companies that rely heavily on document stores for knowledge sharing and team collaboration often end up with many pages created by users.

Efficiency 52

Efficiency Customer Support Operational Costs Collaborations 52