Remove 2023 Remove Cost Control Remove Flexibility
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What is ‘Support as a Service’ and how can it help your business grow? (2023)

Influx

‘Support as a Service’ benefits and features ‘Support as a Service’ give you a dynamic and cost-effective support solution designed to fill coverage gaps and augment existing teams. Flexibility ‘Support as a Service’ agents flex daily. You only pay when an agent responds to one of your customers - no unused agents. CFOs love it!

Service 52
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The IT leader’s report to overcoming the software skills crunch

The Scalers

Nevertheless, this is expected to change in 2023, and beyond. It’s especially present in developed economies where salaries are prohibitively high, yet the focus on IT education, infrastructure, and resources is low. 52% of IT leaders say they need help finding suitable offshore talent.