Everest Group

NOVEMBER 2, 2023

Furthermore, within a rapidly evolving digital health ecosystem, patient engagement platforms are essential in ensuring compliance with regulatory requirements and data security, contributing to healthcare businesses’ overall efficiency and success.

Healthcare 162

Healthcare Insurance Sourcing Information Technology 162

Everest Group

OCTOBER 12, 2023

RPA provides a host of benefits to enterprises, including improved operational efficiency, enhanced customer and employee experience, and a workforce engaged in strategic activities. This transformative technology is reshaping the RPA space in profound ways, offering unprecedented capabilities to automate complex and cognitive tasks.

Robotics Process Automation 182

Robotics Process Automation Automation Payroll Healthcare 182

Everest Group

SEPTEMBER 6, 2023

One of the crucial ways in which service providers are actively looking to address evolving enterprise priorities is by engaging in technology partnerships and/or developing proprietary technology tools that enable operational efficiencies and seamless experiences for the digital-age consumer.

Management 162

Management Service Outsourcing Marketing 162

Everest Group

OCTOBER 7, 2023

Cost reduction has once again become the foremost reason for outsourcing, along with the pursuit of operational efficiency to achieve improved business results. Additionally, there have also been delays in decision making from key enterprise leaders for handing out transformational projects.

Insurance 162

Insurance Human Resources Payroll Outsourcing 162

Everest Group

JANUARY 2, 2024

Lending IT Services The lending industry is currently undergoing a significant transformation, propelled by the increasing demand for technological integration to enhance operational efficiency, user experience, and cost-effectiveness.

Service 147

Service Finance Banking Flexibility 147

Forrester Digital Transformation

AUGUST 29, 2022

By investing in audience-centric practices, portfolio marketers can help their organizations be more efficient and effective, despite economic uncertainty.

Marketing 246

Marketing Efficiency 246

Everest Group

JULY 16, 2024

Leading this transformation is conversational AI, which translates AI capabilities into measurable business benefits such as elevating user experience, productivity, and cost efficiency. The conversational AI landscape is continuously innovating.

Management 279

Management Automation Marketing Service 279

Everest Group

DECEMBER 26, 2023

Healthcare Payer Digital Services Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. They are leveraging digital services for value-based care and population health management and to comply with changing regulations.

Healthcare 147

Healthcare Service Right-Sizing Manufacturing 147

Everest Group

SEPTEMBER 27, 2023

It marks the third wave of value-centric transformation, with enterprises adopting a fully digital future of work and prioritizing improved employee experience, value realization, productivity, cost efficiency, and workplace cohesion. Realizing this goal requires collaboration with suitable providers.

Service 147

Service Manufacturing Banking Marketing 147

Everest Group

APRIL 16, 2023

EVENT SIG PROCUREMENT TECHNOLOGY SUMMIT 2023: Controlling the Sprawl: A Template for Managing Your IT Tail April 16-19, 2023 Everest Group is a proud sponsor of SIG’s 2023 Procurement Technology Summit, taking place from April 16 – 19, 2023, at the Omni Amelia Island Resort in Amelia Island, FL.

Sourcing 130

Sourcing Collaborations Efficiency Marketing 130

Everest Group

AUGUST 31, 2023

Life sciences enterprises are striving to unlock benefits such as cost optimization, increased productivity, visibility, and efficiency through investments in vital use cases such as digital twins and predictive maintenance.

Manufacturing 147

Manufacturing Service Analytics Marketing 147

Everest Group

NOVEMBER 19, 2024

Moving past GBS model evaluations based on outdated metrics, such as cost efficiency and operational performance, offers businesses the opportunity to drive strategic value and innovate for greater capabilities. CDT | 10 a.m. EDT | 3 p.m. GMT | 8:30 p.m. IST Global businesses are at a unique inflection point of growth.

Global Business Services 130

Global Business Services Shared Services Sourcing Marketing 130

Everest Group

NOVEMBER 10, 2023

Moreover, experience design is extending its influence on partners, as efficient and user-friendly interfaces are becoming the linchpin for successful collaboration and mutual growth. As the narrative evolves, North American society is prioritizing sustainability and ethical business practices.

Service 147

Service Design Marketing Information Technology 147

The Global Small Business Blog

MAY 27, 2024

Triple Shot Reinvention will focus on three priorities: elevating the Starbucks brand ; strengthening the company’s digital capabilities; and becoming truly global; customized with “two pumps” unlocking efficiency and reinvigorating partner culture. Marriott International, Inc.

Efficiency 268

Efficiency 268

Everest Group

JULY 27, 2023

Cloud Services PEAK Matrix® Assessment – North America In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth.

Service 130

Service Healthcare Analytics Marketing 130

Everest Group

APRIL 26, 2023

LINKEDIN LIVE The Future of Retail and CPG: Balancing Economics, Efficiency & Experience April 26, 2023 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST Today’s retail and CPG enterprises are facing the dual challenge of adverse macroeconomic conditions and rapidly changing customer behaviors.

Retail 130

Retail Efficiency Service 130

Everest Group

AUGUST 9, 2023

With diverse use cases spanning business functions and verticals, task mining proves instrumental in achieving cost savings, operational efficiencies, and elevating employee experience. Technology providers are continuously evolving, enhancing their product capabilities, features, and functionalities.

Managed Services 130

Managed Services Automation Analytics Research 130

Everest Group

JULY 17, 2023

Banking Operations – Services PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this report, we analyze 34 banking operations service providers and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings.

Banking 130

Banking Service Advisory Finance 130

Everest Group

SEPTEMBER 8, 2023

Digital Twin Services PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this report, we assess 21 leading digital twin service providers and position them as Leaders, Major Contenders, Aspirants, and Star Performers based on their capabilities, vision, and market impact.

Service 130

Service Marketing Research Collaborations 130

Everest Group

MARCH 29, 2023

Digital Commerce Platform PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this report, we assess 21 technology providers on the Digital Commerce Platform PEAK Matrix® and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings.

E-Commerce 130

E-Commerce Right-Sizing Insurance Finance 130

Everest Group

OCTOBER 5, 2023

This includes functions such as call summarization and recommendations for next-best actions, further enhancing their ability to deliver exceptional customer service and operational efficiency.

Supply Chain Management 130

Supply Chain Management Streamline Operations Research Marketing 130

Everest Group

JUNE 9, 2023

Process mining offers the potential to enhance operational efficiency, ensure process governance and compliance, and elevate the customer experience. The process mining market is gaining strong momentum globally and finding diverse applications across business functions and industries.

Outsourcing 130

Outsourcing Government Marketing Research 130

Everest Group

JANUARY 25, 2023

Webinar Future-proof your organization with a modern and efficient core system in the era of scarce budgets January 25, 2023 10:00 AM PT | 1 PM ET Join Everest Group’s Ronak Doshi and other industry experts on this webinar to understand how modernized, efficient, and future-proof core systems can be created at organizations.

Efficiency 130

Efficiency Banking Retail Collaborations 130

Everest Group

APRIL 17, 2023

LIVE WEBINAR Continuous Modernization in an Era of Cost Efficiency: Perspectives for BFS Firms in APAC April 18, 2023 | 11 a.m. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 3 p.m.

Efficiency 130

Efficiency Banking Outsourcing Sales 130

Forrester Digital Transformation

JANUARY 17, 2023

in 2023 — down from 7.4% US companies are expected to on cost savings and operational efficiency. Forrester is forecasting that an uncertain macroeconomic environment will lead to US tech spend growth of only 5.4% growth in 2022.

Efficiency 130

Efficiency Information Technology 130

Everest Group

JULY 20, 2023

This allows organizations to reduce CAPEX and OPEX associated with maintaining an internal IAM team while ensuring efficient and secure management of digital identities. To address the shortage of in-house IAM expertise, companies are adopting external IAM services.

Management 130

Management Service Regulations Insurance 130

31 West

JANUARY 23, 2023

When your IT agents have the right tools, it gets easier for them to manage users and handle all technical operations efficiently. Trusted by over 100,000 businesses , ZenDesk is a neat and efficient help desk software designed for IT agents and end-users. The post ZenDesk vs SysAid Compared 2023 appeared first on 31West:

Out-Tasking 130

Out-Tasking Automation Software Right-Sizing 130

Everest Group

JUNE 13, 2023

Vendor Management System (VMS) Products PEAK Matrix® Assessment The Vendor Management System (VMS) market is growing steadily as organizations adopt VMS to efficiently manage and optimize their contingent workforce.

Management 130

Management Analytics Marketing Research 130

31 West

JANUARY 26, 2023

The solution is recommended for software development teams that need a centralized place to assign, track, and manage all operations efficiently. Jira’s service desk is a highly efficient and flexible tool for IT businesses or large enterprises. The post SysAid vs Jira Compared 2023 appeared first on 31West:

Right-Sizing 130

Right-Sizing Software Automation Design 130

Everest Group

AUGUST 7, 2023

Multi-Process Human Resources Outsourcing (MPHRO) Services In today’s Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, organizations are constantly seeking ways to optimize their operations and enhance their overall efficiency.

Human Resources 130

Human Resources Outsourcing Service Banking 130

Everest Group

JANUARY 2, 2023

To streamline procedures, realize cost efficiencies, and improve patient engagement and care management, healthcare enterprises made digital adoption the cornerstone of their growth strategies. Our Thinking. Market Insights™ As Healthcare IT Enterprises Move to a New Sourcing Model, Specialists Become Important. Learn More.

Healthcare 130

Healthcare Service Right-Sizing Sourcing 130

Everest Group

NOVEMBER 15, 2022

Top Salesforce Industry Cloud Services While early adopters of Salesforce services were looking to effectively manage customer relationships, market targeted products, explore sales performance, and drive cost efficiencies, enterprises today seek superior customer engagement and faster RoI from their Salesforce investments. Our Thinking.

Service 130

Service Sales Research Marketing 130

Everest Group

AUGUST 2, 2023

By employing cutting-edge network technologies, these digital enterprises seek to optimize performance, automate operations, boost efficiency, expedite digital transformation, and enhance user experiences. By doing so, these SIs can offer highly customized network solutions that drive tangible and meaningful business outcomes.

Managed Services 130

Managed Services Management Service Automation 130

Everest Group

APRIL 25, 2023

The advent of digital technologies, including Intelligent Automation (IA), has made it possible for businesses to achieve higher efficiency and productivity levels. Organizations have realized that manual operations come with a range of challenges, leading them to actively explore digital, automated, and intelligent business processes.

Automation 130

Automation Robotics Process Automation BPO Sourcing 130

Everest Group

AUGUST 13, 2024

This approach delivers operational and cost efficiency, helping mid-market enterprises thrive in an increasingly digital landscape. Providers are investing in talent development and expanding their portfolios with comprehensive end-to-end solutions and bundled offerings.

Marketing 240

Marketing Service Sourcing Research 240

31 West

JANUARY 25, 2023

All tools are organized efficiently and are easy to navigate within the solution. AutoTask is a flexible MSP software application that can be integrated with over 170 third-party solutions to maximize your organizational efficiency. The post ServiceNow vs AutoTask Compared 2023 appeared first on 31West:

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

Everest Group

JULY 28, 2023

This has sparked considerable interest in assessing their impact on clinical trials, patient care, treatment outcomes, and health system efficiency. As a result, there has been a notable surge in the adoption of clinical data and analytics platforms in clinical development.

Analytics 130

Analytics Sourcing Marketing Sales 130