2023, Global Business Services and Outsourcing

One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

JUNE 7, 2024

Ignore everything else.” – Peter Thiel “Do what you do best and outsource the rest.” – Stephen Covey Some of the best business minds of our era recognize the strategic importance of focusing on efforts and identifying critical partnerships to access subject matter expertise for non-core elements. Why Outsource in Today’s World?

Outsourcing

Outsourcing Co-Sourcing BPO Operational Costs

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2023

Everest Group

JUNE 7, 2023

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment In the wake of the Great Resignation and business uncertainty, enterprises have regarded Recruitment Process Outsourcing (RPO) providers as strategic partners capable of guiding them through the constantly evolving talent market.

Outsourcing

Outsourcing Service Global Business Services Shared Services

Mapping the Next: Key Priorities for 2025 | Webinar

Everest Group

DECEMBER 10, 2024

Our experts will also discuss critical global services decisions, including build vs. buy strategies, in-house vs. outsourcing, onshore vs. offshore operations, and the balance between long-term and short-term contracts. What are the likely changes in sourcing spend, sourcing strategy (in-house vs. outsource), and locations?

Shared Services

Shared Services Offshoring Outsourcing Sourcing

Webinars

Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

MORE WEBINARS

Everest Group Survey Points to a Resilient Year for Outsourcing in 2023 as Global Enterprises Prioritize Cost Savings, Talent Management

Everest Group

JANUARY 5, 2023

Global leaders share their chief concerns and strategy adjustments for outsourcing in 2023 in Everest Group’s annual Key Issues survey. . Everest Group’s 2023 Key Issues Study comprises the input of 200 global leaders across enterprises, Global Business Services (GBS) centers and service providers.

Outsourcing

Outsourcing Management Nearshoring Research

Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 | Webinar

Everest Group

MARCH 12, 2024

Live Webinar Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 March 12, 2024 | 9 a.m. IST As we move into 2024, business leaders stand at the intersection of uncertainty and opportunity. How did the global services industry perform in 2023? CDT | 10 a.m. EDT | 2 p.m.

Service

Service Sourcing Outsourcing Marketing

Key Issues 2023: Assessing the Global Services Industry’s Performance Against Expectations | Blog

Everest Group

OCTOBER 20, 2023

The global services industry’s confidence waned in 2023 after a banner post-pandemic year. Coming off a bumper year in 2022 with double-digit growth driven by pent-up demand after the pandemic, the global services industry entered 2023 with macroeconomic uncertainty clouding the forecast.

Service

Service Offshoring Global Business Services Information Technology

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2024 – North America, EMEA, and Asia Pacific

Everest Group

AUGUST 7, 2024

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment – North America, EMEA, and Asia Pacific As Recruitment Process Outsourcing (RPO) gains worldwide adoption, the demand for regional expertise and consistent delivery across geographies is also increasing.

Outsourcing

Outsourcing Service Global Business Services Shared Services

Global Services: Lessons from 2022 and Key Trends Shaping 2023 | Webinar

Everest Group

MARCH 28, 2023

Live Webinar Global Services: Lessons from 2022 and Key Trends Shaping 2023 March 28, 2023 | 9 a.m. IST  The global services industry found its stride coming out of the pandemic, quickly adapting to clients’ evolving needs and clocking double-digit growth rates in 2021 and 2022. CDT | 10 a.m.

Service

Service Retail Sourcing Marketing

How GBS Organizations Can Help CEOs with Cost Optimization and Future-proofing Their Talent Strategy | Blog

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Strategies to optimize near-term costs Inflation is putting cost takeout pressure on businesses worldwide.

Shared Services

Shared Services Streamline Operations Global Business Services Offshoring

SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services

Shared Services Co-Sourcing Service BPO

Redefine your business operations with an award-winning service provider

Capgemini

APRIL 11, 2023

As the geopolitical upheavals and the pressures of inflation continue to impact business operations across industries, it’s critical for organizations to reimagine their shared services operating model and the technology supporting them.

Service

Service Shared Services Reduced Costs Global Business Services

5 Steps to Unlock Maximum Value from Cloud | Webinar

Everest Group

MAY 9, 2023

Live Webinar 5 Steps to Unlock Maximum Value from Cloud May 9, 2023 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST In the last couple of years, we have witnessed the frantic adoption of cloud by enterprises trying to keep up with innovation. How relevant is cost optimization as a value lever in the current recessionary environment?

BPO

BPO Banking Outsourcing Sourcing

Analyst Relations Quarterly Newsletter | Q4 2023

Everest Group

JANUARY 15, 2024

I’ll keep this newsletter short and to the point – I know how busy everyone is preparing for the end of 2023 and the beginning of 2024. With that, I wish you all a good wrap-up for 2023, and we’ll continue the discussion in the new year. Hello AR colleagues! We held a similar event last year, which proved to be helpful to many.

Research

Research Sales Cybersecurity Retail

Analyst Relations Quarterly Newsletter | Q4 2023

Everest Group

JANUARY 15, 2024

I’ll keep this newsletter short and to the point – I know how busy everyone is preparing for the end of 2023 and the beginning of 2024. With that, I wish you all a good wrap-up for 2023, and we’ll continue the discussion in the new year. Hello AR colleagues! We held a similar event last year, which proved to be helpful to many.

Research

Research Sales Cybersecurity Retail

Global Sourcing Brief

One of the Best Strategic Business Decisions: Outsourcing

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2023

Webinars

Trending Sources

Mapping the Next: Key Priorities for 2025 | Webinar

Webinars

Everest Group Survey Points to a Resilient Year for Outsourcing in 2023 as Global Enterprises Prioritize Cost Savings, Talent Management

Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 | Webinar

Key Issues 2023: Assessing the Global Services Industry’s Performance Against Expectations | Blog

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2024 – North America, EMEA, and Asia Pacific

Global Services: Lessons from 2022 and Key Trends Shaping 2023 | Webinar

How GBS Organizations Can Help CEOs with Cost Optimization and Future-proofing Their Talent Strategy | Blog

SSOW 23 Key Takeaways – Leading Shared Services into the Future

Redefine your business operations with an award-winning service provider

5 Steps to Unlock Maximum Value from Cloud | Webinar

Analyst Relations Quarterly Newsletter | Q4 2023

Analyst Relations Quarterly Newsletter | Q4 2023

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