Remove 2023 Remove Global Outsourcing Remove Streamline Operations
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Guide to Finding the Perfect Partner for First-Time Outsourcers

Premier BPO

Your once-agile team seems bogged down and struggling to bring innovative ideas that can be successfully implemented to streamline operations and jump-start your growth train. Outsourcing can initially seem scary as you are about to entrust a part of your business to someone else, making the stakes seem high. References 1.

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Boosting Customer Experience (CX): Why Nearshoring is the New Frontier

Premier BPO

The Results The solutions led to significant improvements in customer experience and operational efficiency as staff reduction by 30% brought in savings of approximately $180k annually. The streamlined operational work plan helped decrease the abandon rate from 27% to 3%, reducing average handling time from 11 to 8 minutes.

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Four Questions to Ask When Vetting a New Outsourcing Partner

SEBPO

BLOG Four Questions to Ask When Vetting a New Outsourcing Partner Total 3 3 0 0 May 24, 2023 Working with the right outsourcing partner can help you streamline operations, optimize costs, and tap into specialized expertise. Related: Tips to Set You Up for Outsourcing Success in 2023 Do they understand my business?