Everest Group

DECEMBER 7, 2023

Virtual Roundtable Delivery with Purpose: A Guide for Service Providers in Impact Sourcing December 7, 2023 | 9 AM EST | 7:30 PM IST Traditional IT and business process services (BPS) service providers are becoming more intentional in creating and activating career opportunities in underserved communities.

Impact Sourcing 130

Impact Sourcing Sourcing Service Research 130

Everest Group

MARCH 17, 2023

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers the rural population and drives overall social transformation. What is impact sourcing?

Impact Sourcing 130

Impact Sourcing Sourcing BPO Government 130

Everest Group

MARCH 23, 2023

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Why is impact sourcing so critical today? The impact sourcing ecosystem plays a critical role in helping these individuals. What is impact sourcing?

Impact Sourcing 130

Impact Sourcing Sourcing Co-Sourcing Government 130

Everest Group

AUGUST 14, 2023

In-Person event CLINTON GLOBAL INITIATIVE | 2023 September 18-19, 2023 Everest Group’s Eric Simonson , Managing Partner, and Rita N. Soni , Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September 18-19 in New York City.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this research, we present detailed assessments of 23 PO providers featured on the PO Services PEAK Matrix® Assessment 2023.

Outsourcing 189

Outsourcing Service Sourcing Payroll 189

Intelligent Sourcing

SEPTEMBER 14, 2023

The term outsourcing is often linked […] The post Impact Sourcing Report 2023 – Let’s make an impact together appeared first on Intelligent Sourcing.

Impact Sourcing 59

Impact Sourcing Sourcing Outsourcing Jobbing 59

Intelligent Sourcing

MARCH 30, 2023

IAOP® is proud to announce the winners of the 2023 Global Impact Sourcing Awards (GISA), recognizing organizations that have made a significant impact in the field of Impact Sourcing.

Impact Sourcing 52

Impact Sourcing Sourcing 52

Everest Group

APRIL 3, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

Engineering 162

Engineering Software Service Impact Sourcing 162

Intelligent Sourcing

APRIL 13, 2023

The Avasant Foundation (AF), designed to empower youth in developing countries through education, employment, and entrepreneurship, is proud to once again receive the Global Impact Sourcing Award granted by the International Association of Outsourcing Professionals (IAOP), in partnership with the Rockefeller Foundation.

Impact Sourcing 52

Impact Sourcing Sourcing Outsourcing Professionals Outsourcing 52

Everest Group

OCTOBER 12, 2023

Soni Principal Analyst Related Content: From Efficiency to Responsibility: How Enterprises Are Leveraging Technology to Drive Sustainability | Report The Business Case for Leveraging Impact Sourcing to Enhance Customer Experience (CX) | Report Net Zero Consulting Services PEAK Matrix® Assessment 2023 | Report A Message from Everest Group’s CEO and (..)

Impact Sourcing 173

Impact Sourcing Sourcing Software Service 173

Everest Group

JUNE 8, 2023

LINKEDIN LIVE The Impact of Impact: Effectively Measuring Impact Workers’ Metrics View the event on LinkedIn, which was delivered live on Thursday, June 8, 2023. Organizations’ methods of tracking performance metrics of impact workers vary across the board. What questions did the event address?

Impact Sourcing 130

Impact Sourcing Sourcing Research Marketing 130

Everest Group

NOVEMBER 1, 2022

As a CIO himself, Niklas will provide valuable insight into building an optimal sustainability strategy for 2023. What are the best tips to optimize your sustainability strategy for 2023? Principal Analyst, Impact Sourcing and Sustainability. Our speakers will explore: How should CIOs view the sustainability puzzle?

Impact Sourcing 130

Impact Sourcing Sourcing 130

Everest Group

JUNE 12, 2023

Event nasscom Global Inclusion Summit During the 15th Edition of the Nasscom Global Inclusion Summit, Everest Group will deliver a Masterclass with analyst speakers, including Aishwarya Barjatya, Anik Dutta, Aman Birari, Rajesh Ranjan, and Susmitha Devisetty, titled Bridge the Employability Gap through Impact Sourcing.

Impact Sourcing 130

Impact Sourcing Reduced Costs Sourcing Jobbing 130

Everest Group

MAY 17, 2024

Contents: In this report, we: Explore the sustainability enablement technology services market Examine the key factors and technologies shaping the sustainability enablement technology services market Outline our perspective on buyer adoption trends and explore 24 sustainability enablement technology service providers’ capabilities Scope: All industries (..)

Service 162

Service Impact Sourcing Marketing Outsourcing 162

Everest Group

SEPTEMBER 17, 2023

conference Climate week nyc with capgemini September 17-24, 2023 Everest Group’s Principal Analyst for Impact Sourcing and Sustainability, Rita N. Soni , will join a panel of industry experts at Climate Week in New York City in a session titled, Data & AI for Climate: Biodiversity Buzz. Learn more Rita N.

Impact Sourcing 130

Impact Sourcing Sourcing Management 130

Everest Group

MAY 2, 2024

CPOs / heads of procurement, CIOs, CTOs Category managers Indirect and strategic sourcing leaders Heads and buyers of outsourced services IT and BPO department leaders Supplier management leaders GBS leaders managing IT and BPO outsourcing contracts Service providers’ sales leaders Service providers’ country heads Victoria Folbigg CEO Folbigg Consulting (..)

Sourcing 147

Sourcing Service Strategic Sourcing BPO 147

Everest Group

SEPTEMBER 12, 2023

WEbinar Advancing with neurodiversity at work: Inclusion and expansion September 12, 2023 8:00 AM PT | 11 AM ET Rita Soni , Principal Analyst, Impact Sourcing and Sustainability, Everest Group will join a panel of experts to share knowledge and expertise on topics such as: What comes next for neurodiversity employment programs The advancement of neuroinclusive (..)

Impact Sourcing 130

Impact Sourcing Sourcing 130

Intelligent Sourcing

JUNE 5, 2023

With a thoughtful relaunch, the 2023 Summit was designed to be a smaller, more intimate gathering. As a rising […] The post Impact sourcing has never been more critical: IAOP OWS23 takeaways appeared first on Intelligent Sourcing.

Impact Sourcing 52

Impact Sourcing Sourcing Outsourcing Design 52

ScaleHub

JUNE 5, 2023

With a thoughtful relaunch, the 2023 … Impact sourcing has never been more critical: IAOP OWS23 takeaways Read More » With a phenomenal opportunity to dig into the up-and-coming trends in the outsourcing space, ScaleHub was thrilled to be part of the IAOP Outsourcing World Summit (OWS23) held in Chicago in May.

Impact Sourcing 52

Impact Sourcing Sourcing Outsourcing 52

Everest Group

FEBRUARY 7, 2023

LIVE WEBINAR Sustainability in the New Year: Follow Through on Resolutions for People and the Planet February 7, 2023 | 9 a.m. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the top sustainability approaches and roadblocks. CST | 10 a.m. EST | 3 p.m.

Impact Sourcing 130

Impact Sourcing Sourcing Management 130

Everest Group

JUNE 22, 2023

Live Webinar The Mid-year CXM Checkpoint: Key Learnings and What’s to Come June 22, 2023 | 9 a.m. In this webinar, our analysts will examine the major events affecting the CXM industry in the first six months of 2023, how these events have shaped the industry, and what we can expect for the rest of the year. CDT | 10 a.m. EDT | 3 p.m.

Impact Sourcing 130

Impact Sourcing BPO Sales Outsourcing 130

Everest Group

SEPTEMBER 27, 2024

UK Contingent Talent and Strategic Solutions PEAK Matrix® Assessment – IT and Business and Professionals In 2023, the UK contingent talent and strategic solutions market faced challenges shaped by a complex mix of economic, political, and global factors.

Impact Sourcing 130

Impact Sourcing Marketing Government Jobbing 130

Raya Contact Center

MARCH 20, 2023

In addition, it oversaw various CSR projects that focused on the environment, community development, and social impact sourcing, to mention a few. “In The 2023 judges panel is led by IAOP CEO, Debi Hamill and included Daniel Beimborn, Professor, Frankfurt School of Finance & Management, Mary D.

Outsourcing 98

Outsourcing Global Outsourcing Supply Chain Management Selective Outsourcing 98

Raya Contact Center

MARCH 21, 2023

In addition, it oversaw various CSR projects that focused on the environment, community development, and social impact sourcing, to mention a few. “In The 2023 judges panel is led by IAOP CEO, Debi Hamill and included Daniel Beimborn, Professor, Frankfurt School of Finance & Management, Mary D.

Outsourcing 98

Outsourcing Global Outsourcing Supply Chain Management Selective Outsourcing 98

Everest Group

NOVEMBER 30, 2022

We expect to start seeing enterprises look for energy efficiency, impact sourcing, community impact, board-level governance, and transparency/disclosure standards. Let me know by reaching out to Shikharjit.mitra@everestgrp.com to discuss the emerging topic of ESG and its impact on IT services pricing.

Service 130

Service Engineering Software Impact Sourcing 130

Customer Serv Outsource Smarter

DECEMBER 16, 2022

And what can we expect in 2023? So, what’s in store for 2023 in our beloved BPO industry? and we anticipate this will continue throughout 2023. have increased into the $35-$45+ range in 2022, and we expect 2023 will be no different. For BPOs to be successful in 2023, they must strive for a “best-place-to-work” culture.

BPO 52

BPO Outsourcing Nearshoring Call Center 52

Everest Group

FEBRUARY 22, 2023

Net Zero PARTICIPATE IN EVEREST GROUP’s INAUGURAL NET ZERO CONSULTING SERVICES PEAK MATRIX ASSSESSMENT 2023

Service 130

Service Marketing Impact Sourcing Sourcing 130

Everest Group

JANUARY 18, 2024

Explore the applications of Generative AI in Digital Adoption Platforms (DAPs) according to Everest Group's latest State of the Market report for 2023.

Marketing 130

Marketing Impact Sourcing Human Resources Sourcing 130

Raya Contact Center

DECEMBER 22, 2024

These locations also offer an opportunity to meet impact sourcing goals. A growing diverse workforce, technological advancements, and the need for cost efficiencies, also position other upcoming North African countries such as Rwanda and Ghana as attractive delivery locations for CX services.

Government 45

Government Impact Sourcing Research Analytics 45

Future of Sourcing

APRIL 7, 2023

In this series, Future of Sourcing is talking to practitioners, technologists and executives to get their insights and expertise on navigating current and future challenges impacting sourcing, procurement, risk and supply chain professionals. In 2023, Riskonnect joined the United Nations Global Compact initiative.

Redistribution 59

Redistribution Regulations Risk Management Risk Management 59

Intelligent Sourcing

JULY 13, 2023

Accenture, Adecco, Amazon, Generali, ISS, Marriott International, and Microsoft among leading businesses pledging to accelerate the economic integration of Ukrainian refugee women and other refugees June 19, 2023 – On the eve of World Refugee Day and as Europe faces its largest refugee crisis since World War II – including 4-5 million refugees, overwhelmingly (..)

Jobbing 52

Jobbing Sourcing Impact Sourcing 52

Everest Group

NOVEMBER 30, 2023

As we stand on the brink of COP28 (November 30 to December 12, 2023), Everest Group’s technology service provider clients and industry leaders are poised to play a pivotal role in advancing the goals set forth by the Paris Agreement.

Supply Chain Management 162

Supply Chain Management Finance Research Government 162

Everest Group

JANUARY 17, 2025

These locations also offer an opportunity to meet impact sourcing goals. A growing diverse workforce, technological advancements, and the need for cost efficiencies, also position other upcoming North African countries such as Rwanda and Ghana as attractive delivery locations for CX services.

Government 130

Government Impact Sourcing Accounting Service 130

Everest Group

MAY 24, 2023

Virtual Roundtable Measuring the Impact of Impact Sourcing May 24, 2023 | 9 AM EDT | 7:30 PM IST In this forum, Rita will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for strong business case creation.

Impact Sourcing 130

Impact Sourcing Sourcing Research Jobbing 130