Raya Contact Center

MARCH 21, 2023

Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. In addition, it oversaw various CSR projects that focused on the environment, community development, and social impact sourcing, to mention a few. “In

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Everest Group

MARCH 16, 2023

LINKEDIN LIVE What Are the Benefits and Barriers of Impact Sourcing in CXM? March 16, 2023 | 10 a.m. IST Impact sourcing is an ethical outsourcing practice that intentionally focuses on maximizing societal and business outcomes. What are the key trends and drivers leading to impact sourcing demand?

Impact Sourcing 52

Impact Sourcing Sourcing Outsourcing Government 52

Everest Group

MARCH 17, 2023

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers the rural population and drives overall social transformation. What is impact sourcing?

Impact Sourcing 52

Impact Sourcing Sourcing BPO Government 52

Everest Group

MARCH 23, 2023

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Why is impact sourcing so critical today? The impact sourcing ecosystem plays a critical role in helping these individuals. What is impact sourcing?

Impact Sourcing 52

Impact Sourcing Sourcing Co-Sourcing Government 52

Everest Group

AUGUST 14, 2023

In-Person event CLINTON GLOBAL INITIATIVE | 2023 September 18-19, 2023 Everest Group’s Eric Simonson , Managing Partner, and Rita N. Soni , Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September 18-19 in New York City.

Impact Sourcing 52

Impact Sourcing Sourcing Government Research 52

Everest Group

APRIL 3, 2024

Navigating the Platform Odyssey: Software Product Engineering Services In the product engineering space, software remains the largest area of expenditure, maintaining its upward trajectory despite a slower pace.

Engineering 64

Engineering Software Service Impact Sourcing 64

Everest Group

MAY 17, 2024

Sustainability Enablement Technology Services In today’s business environment, sustainability has evolved from a mere buzzword to a vital imperative for enterprises across diverse industries. By doing so, businesses can effectively navigate sustainability challenges while driving positive environmental and social impact.

Service 64

Service Impact Sourcing Marketing Outsourcing 64

Everest Group

MAY 2, 2024

live webinar Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services May 2, 2024 | 9 a.m. IST As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Sourcing 59

Sourcing Service Strategic Sourcing BPO 59

Customer Serv Outsource Smarter

DECEMBER 16, 2022

And what can we expect in 2023? So, what’s in store for 2023 in our beloved BPO industry? and we anticipate this will continue throughout 2023. have increased into the $35-$45+ range in 2022, and we expect 2023 will be no different. For BPOs to be successful in 2023, they must strive for a “best-place-to-work” culture.

BPO 52

BPO Outsourcing Nearshoring Call Center 52

Everest Group

OCTOBER 12, 2023

How do they differ from and/or complement more traditional KPIs and SLAs? Why use OKRs for sustainability specifically? Who should attend?

Impact Sourcing 69

Impact Sourcing Sourcing Software Efficiency 69

Everest Group

JUNE 12, 2023

Event nasscom Global Inclusion Summit During the 15th Edition of the Nasscom Global Inclusion Summit, Everest Group will deliver a Masterclass with analyst speakers, including Aishwarya Barjatya, Anik Dutta, Aman Birari, Rajesh Ranjan, and Susmitha Devisetty, titled Bridge the Employability Gap through Impact Sourcing.

Impact Sourcing 52

Impact Sourcing Reduced Costs Sourcing Jobbing 52

Everest Group

JUNE 8, 2023

LINKEDIN LIVE The Impact of Impact: Effectively Measuring Impact Workers’ Metrics View the event on LinkedIn, which was delivered live on Thursday, June 8, 2023. Organizations’ methods of tracking performance metrics of impact workers vary across the board. What questions did the event address?

Impact Sourcing 52

Impact Sourcing Sourcing Research Marketing 52

Everest Group

NOVEMBER 30, 2022

Service providers who lead in green engineering and can produce significantly more carbon-efficient software have an opportunity to price their sustainable IT services at higher premiums and pioneer this emerging space. Read on to explore more on IT services pricing in today’s ESG-focused marketplace. . Green software.

Service 52

Service Engineering Software Impact Sourcing 52

Everest Group

FEBRUARY 22, 2023

Net Zero PARTICIPATE IN EVEREST GROUP’s INAUGURAL NET ZERO CONSULTING SERVICES PEAK MATRIX ASSSESSMENT 2023

Service 52

Service Marketing Impact Sourcing Sourcing 52

Everest Group

JUNE 22, 2023

Live Webinar The Mid-year CXM Checkpoint: Key Learnings and What’s to Come June 22, 2023 | 9 a.m. In this webinar, our analysts will examine the major events affecting the CXM industry in the first six months of 2023, how these events have shaped the industry, and what we can expect for the rest of the year. CDT | 10 a.m. EDT | 3 p.m.

Impact Sourcing 52

Impact Sourcing BPO Sales Outsourcing 52

Everest Group

SEPTEMBER 27, 2024

UK Contingent Talent and Strategic Solutions PEAK Matrix® Assessment – IT and Business and Professionals In 2023, the UK contingent talent and strategic solutions market faced challenges shaped by a complex mix of economic, political, and global factors. As we look forward to 2024-25, there is cautious optimism for the UK economy.

Impact Sourcing 52

Impact Sourcing Marketing Government Jobbing 52

Future of Sourcing

APRIL 7, 2023

In this series, Future of Sourcing is talking to practitioners, technologists and executives to get their insights and expertise on navigating current and future challenges impacting sourcing, procurement, risk and supply chain professionals. In 2023, Riskonnect joined the United Nations Global Compact initiative.

Redistribution 59

Redistribution Regulations Risk Management Risk Management 59

Everest Group

JANUARY 18, 2024

Explore the applications of Generative AI in Digital Adoption Platforms (DAPs) according to Everest Group's latest State of the Market report for 2023.

Marketing 52

Marketing Impact Sourcing Human Resources Sourcing 52

Everest Group

NOVEMBER 30, 2023

As we stand on the brink of COP28 (November 30 to December 12, 2023), Everest Group’s technology service provider clients and industry leaders are poised to play a pivotal role in advancing the goals set forth by the Paris Agreement. This is a theme prominent not just at an enterprise level, but also at an international level.

Supply Chain Management 64

Supply Chain Management Finance Research Government 64

Everest Group

MAY 24, 2023

Virtual Roundtable Measuring the Impact of Impact Sourcing May 24, 2023 | 9 AM EDT | 7:30 PM IST In this forum, Rita will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for strong business case creation.

Impact Sourcing 52

Impact Sourcing Sourcing Research Jobbing 52