Remove 2023 Remove Operational Costs Remove Service Innovation
article thumbnail

Generative AI as a catalyst for change in the telecommunications industry

IBM Services

Generative artificial intelligence (AI) burst into the mainstream in 2023, lighting a fire under businesses to integrate enterprise-grade versions into their processes. CSPs and NEPs usually have huge support centers and IBM has the potential to help transform workflows between all ecosystem players. CSPs can take advantage of watsonx.ai