Everest Group

MARCH 24, 2023

But the rapid rise in interest rates and fear of an economic slowdown will put pressure on this industry in 2023. The focus on rapid growth would take a backseat as enterprises pivot their attention to reducing costs and improving profitability. Fundamental change in ecosystem participants – passing trend or here to stay?

Management 130

Management Advisory Government Reduced Costs 130

Perficient Digital Transformation

FEBRUARY 22, 2023

It helps to improve the accuracy and speed of decision-making, while also reducing costs and increasing efficiency. Contact one of our financial services industry and automation experts here , or connect with us at the Bank Automation Summit coming up in Charlotte, North Carolina on March 2, 2023.

Banking 111

Banking Automation Robotics Process Automation Reduced Costs 111

Everest Group

JUNE 12, 2023

Learn More Event details: Masterclass: Bridge the Employability Gap through Impact Sourcing June 27, 2023 11:00 am – 01:00 pm IST Learn how impact sourcing creates economic empowerment, social inclusion, and skill development by providing job opportunities and training to marginalized communities.

Impact Sourcing 130

Impact Sourcing Reduced Costs Sourcing Jobbing 130

Perficient Digital Transformation

JANUARY 18, 2023

As we begin the new year, we expect the following eight trends to drive the medical device industry in 2023. In 2023 this will drive them to increase their reliance on patients, representatives, and digital channels to learn about new products and treatments. Patients have more to consume, moving into 2023.

Healthcare 81

Healthcare Pharmaceuticals Manufacturing Research 81

Everest Group

APRIL 10, 2024

These issues have reduced margins and escalated providers’ workloads. Research indicates that nearly 50% of providers witnessed an overall increase in denials in 2023 compared to the previous year, while patient collections sharply dropped to 47.8% in 2022 and 2023 from 54.8%

Management 147

Management Healthcare Robotics Process Automation Analytics 147

The Hackett Group

MARCH 14, 2023

Finance Looks to Technology to Mitigate Productivity and Efficiency Gaps MIAMI & LONDON, March 14, 2023 – Corporate finance leaders expect to remain focused on digital transformation in 2023 to address recession, inflation, geopolitical turmoil and talent shortages, according to the 2023 CFO Agenda research from The Hackett Group , Inc.

Finance 97

Finance Robotics Process Automation Advisory Research 97

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The top 10 outsourcing trends for 2023 are crucial for businesses to stay ahead. Explore the top ten outsourcing trends for 2023 with us. Moreover, it reduces costs and streamlines operations.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Everest Group

SEPTEMBER 17, 2024

Customer Experience Management (CXM) Services PEAK Matrix® Assessment – APAC In 2023, the APAC region’s Customer Experience Management (CXM) market witnessed moderate growth, fueled by the adoption of omnichannel solutions, generative AI, and cloud services and the evolving social media landscape.

Management 130

Management E-Commerce Service Reduced Costs 130

Everest Group

SEPTEMBER 10, 2024

IST Procurement today faces constant pressure to reduce costs while adding value, such as improving efficiency, driving supplier innovation, managing risk, incorporating emerging technologies like generative AI, and helping the organization achieve its environmental, social, and governance (ESG) goals, among others. PT | 10 a.m.

Design 130

Design Sourcing Reduced Costs Outsourcing 130

Everest Group

JUNE 28, 2023

linkedin live How Technology Can Help Healthcare Overcome the $30 Billion RCM Spend June 28, 2023 | 9:30 a.m. CDT | 10:30 a.m. EDT | 3:30 p.m. BST, 8 p.m. IST The pandemic left no industry untouched, but healthcare was especially impacted. What questions will the event address?

Healthcare 130

Healthcare Streamline Operations Reduced Costs Administrative 130

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Firms are streamlining operations by automating processes, integrating new technologies, and outsourcing non-core activities such as IT management and back-office functions.

Marketing 130

Marketing Service Cybersecurity Banking 130

Everest Group

FEBRUARY 27, 2024

These tools enhance productivity, reduce response times, and enable agents to focus on more complex and value-added tasks.

Management 162

Management Out-Tasking Outsourcing Efficiency 162

Everest Group

DECEMBER 9, 2022

In this challenging environment, enterprises’ immediate goals are to reduce costs, streamline operations, and achieve quick and tangible benefits from all their investments. By delivering superior CX , an organization can stand out without having to cut prices to compete. CXM outsourcing is a viable option during an economic downturn.

Outsourcing 130

Outsourcing Selective Outsourcing Streamline Operations Flexibility 130

Perficient Digital Transformation

SEPTEMBER 22, 2023

Two statistics she shared stood out to me: First, on average, healthcare organizations have 46 systems in place dedicated to operations (Source: Salesforce Research, Healthcare & Life Sciences, April 2023). Roughly 30% of health industry costs come from administrative work (Source: Health Affairs, Administrative Waste Study 2022).

Healthcare 59

Healthcare Administrative Reduced Costs Sourcing 59

Magellan Solutions

NOVEMBER 7, 2022

Insurance Back Office Support Tasks for 2023. REDUCED COSTS. The post Insurance Back Office Support Tasks You Need to Outsource this 2023 appeared first on Magellan Solutions. Why do people get insurance back office support? Staff and insurance firms can find it hard to keep clients happy. TALK TO US! contact-form-7].

Insurance 75

Insurance Outsourcing Out-Tasking Offshoring 75

Everest Group

MARCH 29, 2023

Other benefits named include reduced cost (20%), reduced trial timelines (13%), more diverse patient populations (13%), getting real time data (7%), and enabling complex scoring and analysis (7%). These findings and more are detailed in the Decentralized Clinical Trials Adoption Playbook.

Pharmaceuticals 130

Pharmaceuticals Research Reduced Costs Sourcing 130

IBM Services

MARCH 22, 2023

The findings of the recent Forrester Wave: Data Management for Analytics, Q1 2023 is a clear indication that IBM continues to be a leader in analytics, providing our customers with innovative and fully integrated solutions. Let’s look at IBM’s take on some of the specific strengths recognized in Forrester’s Wave below.

Analytics 69

Analytics Management Government Reduced Costs 69

Airswift

MAY 8, 2022

Reducing costs and increasing quality are critical in strategic planning and a healthy workforce is essential to achieving this. population will be engaged in some form of contract work by 2027 and by 2023, the gig economy is projected to reach $USD455 billion. Source: shisu_ka/Shutterstock. Statista estimates that half the U.S

Reduced Costs 98

Reduced Costs Flexibility Research Sourcing 98

Mercans

MAY 3, 2023

Fresh from being recognised as Global Leader by NelsonHall and Star Performer by Everest Group, Mercans is proud to announce that it has been nominated in two categories at the Global Payroll Awards 2023. Mercans has been nominated for Employer of Record Organization of the Year 2023 and Payroll Software Supplier of the Year 2023.

Payroll 52

Payroll Regulations Reduced Costs Software 52

Everest Group

APRIL 17, 2023

Designed to provide a broad range of shared services, GBS organizations can help enterprises streamline operations and resources, reduce costs, and reach needed talent, all while driving innovation. Strategies to optimize near-term costs Inflation is putting cost takeout pressure on businesses worldwide.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

MARCH 19, 2024

In 2023, Atom Computing unveiled an 1180-qubit quantum computer. Instead, they should embrace quantum computing as a service that provides multiple benefits, such as scalability, elasticity, reduced costs, and increased accessibility. Quantum bits exhibit numerous types of quantum phenomena.

Supply Chain Management 147

Supply Chain Management Research Collaborations Reduced Costs 147

The Hackett Group

JULY 13, 2023

Miami, FL — July 13, 2023 — For the first time in decades, most finance organizations experienced a significant increase in operating costs in 2023, driven by inflationary pressures, geopolitical unrest and other uncertainty factors, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Operational Costs 97

Operational Costs Finance Research Advisory 97

Premier BPO

MARCH 29, 2023

Event Theme and Topics: Topics under discussion focused on the latest trends and best practices for shared services, including digital transformation, automation, and data analytics with the concept of centralizing support functions to increase efficiency and reduce costs.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Perficient Digital Transformation

AUGUST 23, 2023

In this blog, I will be discussing my experience attending the 2023 Workato Partner Delivery Bootcamp in Bangalore. Let me put my experience about WHY Workato Partner Delivery Bootcamp-2023 Workato conducted a 4 day partner bootcamp event to share upcoming plans, strategy and many more. This is what we feel on the last day of event.

Reduced Costs 52

Reduced Costs Design Management Collaborations 52

Customer Serv Outsource Smarter

DECEMBER 16, 2022

And what can we expect in 2023? So, what’s in store for 2023 in our beloved BPO industry? Onshore cost surge. Outsourcing costs have been steadily rising in the U.S., and we anticipate this will continue throughout 2023. have increased into the $35-$45+ range in 2022, and we expect 2023 will be no different.

BPO 52

BPO Outsourcing Nearshoring Call Center 52

Influx

AUGUST 9, 2023

Whether you’re launching earlier for the holiday season, scaling customer support, or looking to clear the backlog, understanding the costs of hiring and outsourcing is a big factor in the decision making process. We’ve curated a list of 2023 stats on the cost of hiring customer support that will help you make the right choice.

Customer Support 52

Customer Support Outsourcing Flexibility Customer Service 52

Redial

MARCH 21, 2023

As we keep moving into 2023, several trends are shaping the industry and creating exciting opportunities for businesses of all sizes. This not only improves efficiency and reduces costs but also frees up human agents to focus on more complex and high-value customer interactions.

Nearshoring 100

Nearshoring Call Center Right-Sizing Labor Costs 100

Vilmate

NOVEMBER 30, 2023

In 2022, there was a high demand for IT professionals, but in 2023, this demand started to decrease. Many companies began cutting costs, including hiring fewer new employees. in September 2023, the highest in 40 years. Higher interest rates: In 2023, the US Federal Reserve increased interest rates to control inflation.

Jobbing 52

Jobbing Cybersecurity Marketing Out-Tasking 52

Groove Technology

SEPTEMBER 27, 2024

A 2023 study by Deloitte found that 81% of executives cited clear project requirements as critical for outsourcing success. Offshoring specifically involves moving operations to a foreign country, typically to reduce costs. Clearly articulating objectives, scope, and specifications helps ensure alignment between parties.

Software 130

Software Outsourcing Offshoring Right-Sizing 130

SEBPO

JANUARY 11, 2023

One of 2023’s biggest continuing business trends is automation, with the latest and greatest technology (AI, RPA, and more) assisting with process efficiency and increased productivity. Here’s how we help: Reduce costs immediately with our skilled teams. Automation & Outsourcing: The Power of People and Technology.

Automation 98

Automation Outsourcing Robotics Process Automation Out-Tasking 98

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. In 2023, spending on IT outsourcing is projected to increase by 22% to US$519 billion. We will examine some general outsourcing statistics below.

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

IBM Services

FEBRUARY 6, 2024

Cash as a physical commodity is a costly means of payment, given the security issues, risks and handling costs to every stakeholder in the value chain handling the cash. Increasing the use of cash does not reduce cost or friction in the economy. in FY 2022-2023 and is expected to be 6.3% in 2023-2024.

Banking 93

Banking Government Reduced Costs Retail 93

The Hackett Group

APRIL 13, 2023

MIAMI & LONDON, April 13, 2023 – The Hackett Group, Inc. The Finance and Accounting Outsourcing research report, which The Hackett Group ® expects to issue in Q3 2023, will detail and quantify the broad range of benefits that companies can accrue by working with individual outsourcing solutions providers.

Finance 96

Finance Research Accounting Outsourcing 96

Groove Technology

JUNE 21, 2023

Offshore software development has become increasingly popular in the digital era, offering businesses the opportunity to access a global talent pool while reducing costs. or Western Europe, making Vietnam an attractive destination for companies seeking cost-effective yet proficient software development solutions.

Offshoring 130

Offshoring Software Labor Costs Collaborations 130

Perficient Digital Transformation

OCTOBER 24, 2024

OCC In December 2023, the Office of the Comptroller of the Currency (OCC) classified AI as an emerging risk to the banking industry in an industry report they produced.

Regulations 52

Regulations Service Banking Cybersecurity 52

IBM Services

SEPTEMBER 13, 2023

According to the Cost of a Data Breach 2023 Report by IBM, the average cost of a data breach reached a record high of USD 4.45 The Total Economic Impact™ of IBM Security Randori study that IBM commissioned Forrester Consulting to conduct in 2023 found 85% reduction in losses due to an external attack totaling $1.5

Management 100

Management Cybersecurity Engineering Reduced Costs 100

IBM Services

OCTOBER 3, 2023

According to a recent study by IBM Security, the 2023 X-Force Threat Intelligence Index established the retail and wholesale industry as the fifth-most targeted industry in 2022, with cybercriminals increasingly looking to exploit the trove of data gathered from the billions of transactions sellers process online.

Retail 85

Retail Automation E-Commerce Cybersecurity 85