Perficient Digital Transformation

JANUARY 18, 2023

As we begin the new year, we expect the following eight trends to drive the medical device industry in 2023. – and seek out providers offering virtual services. . In 2023 this will drive them to increase their reliance on patients, representatives, and digital channels to learn about new products and treatments.

Healthcare 81

Healthcare Pharmaceuticals Manufacturing Research 81

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. LEARN MORE ABOUT Top Service Providers There is a significant shift toward emerging technologies.

Marketing 52

Marketing Service Banking Cybersecurity 52

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The market size for outsourcing services is witnessing significant growth. The top 10 outsourcing trends for 2023 are crucial for businesses to stay ahead. Explore the top ten outsourcing trends for 2023 with us.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Perficient Digital Transformation

FEBRUARY 22, 2023

Perficient is looking forward to bringing our unique combination of automation technical know-how along with financial services and payments industry expertise to the Banking Automation Summit in Charlotte, North Carolina on March 2-3. Banks are using AI to analyze large amounts of data, make predictions, and automate complex processes.

Banking 111

Banking Automation Robotics Process Automation Reduced Costs 111

Mercans

MAY 3, 2023

Fresh from being recognised as Global Leader by NelsonHall and Star Performer by Everest Group, Mercans is proud to announce that it has been nominated in two categories at the Global Payroll Awards 2023. Mercans has been nominated for Employer of Record Organization of the Year 2023 and Payroll Software Supplier of the Year 2023.

Payroll 52

Payroll Regulations Reduced Costs Software 52

Perficient Digital Transformation

OCTOBER 24, 2024

OCC In December 2023, the Office of the Comptroller of the Currency (OCC) classified AI as an emerging risk to the banking industry in an industry report they produced.

Regulations 52

Regulations Service Banking Cybersecurity 52

Perficient Digital Transformation

SEPTEMBER 22, 2023

Two statistics she shared stood out to me: First, on average, healthcare organizations have 46 systems in place dedicated to operations (Source: Salesforce Research, Healthcare & Life Sciences, April 2023). Roughly 30% of health industry costs come from administrative work (Source: Health Affairs, Administrative Waste Study 2022).

Healthcare 59

Healthcare Administrative Reduced Costs Sourcing 59

The Hackett Group

MARCH 14, 2023

Finance Looks to Technology to Mitigate Productivity and Efficiency Gaps MIAMI & LONDON, March 14, 2023 – Corporate finance leaders expect to remain focused on digital transformation in 2023 to address recession, inflation, geopolitical turmoil and talent shortages, according to the 2023 CFO Agenda research from The Hackett Group , Inc.

Finance 97

Finance Robotics Process Automation Advisory Research 97

Vilmate

NOVEMBER 30, 2023

In 2022, there was a high demand for IT professionals, but in 2023, this demand started to decrease. Many companies began cutting costs, including hiring fewer new employees. For example, the war in Ukraine and inflation negatively impacted the economies of many countries, leading to a reduced demand for IT products and services.

Jobbing 52

Jobbing Cybersecurity Marketing Out-Tasking 52

Influx

AUGUST 9, 2023

Businesses in need of customer support have two options: hire talent or outsource to a service provider. Oftentimes, hidden costs in the hiring process like advertising, time investments, training, or turnovers can stack up significantly and end up costing much more than a service provider would charge.

Customer Support 52

Customer Support Outsourcing Flexibility Customer Service 52

Perficient Digital Transformation

NOVEMBER 1, 2023

The report offers an overview of application modernization and migration services providers and provides valuable insights into the market landscape. Understanding the Providers Forrester carefully researched each service provider in the report through a set of comprehensive questions.

Service 52

Service Right-Sizing Reduced Costs Healthcare 52

IBM Services

MARCH 22, 2023

The findings of the recent Forrester Wave: Data Management for Analytics, Q1 2023 is a clear indication that IBM continues to be a leader in analytics, providing our customers with innovative and fully integrated solutions. Finally, our Q-rep service powers data warehouse cross-region disaster recovery with seconds-latency achieved.

Analytics 69

Analytics Management Government Reduced Costs 69

Customer Serv Outsource Smarter

DECEMBER 16, 2022

And what can we expect in 2023? So, what’s in store for 2023 in our beloved BPO industry? Onshore cost surge. Outsourcing costs have been steadily rising in the U.S., and we anticipate this will continue throughout 2023. have increased into the $35-$45+ range in 2022, and we expect 2023 will be no different.

BPO 52

BPO Outsourcing Nearshoring Call Center 52

Magellan Solutions

NOVEMBER 7, 2022

Insurance Back Office Support Tasks for 2023. Luckily, most insurance agency outsourcing firms support document scanning and conversion services. CUSTOMER SERVICE SUPPORT . Customer support services are better outsourced to companies that operate offshore. This type of service is usually around the clock.

Insurance 75

Insurance Outsourcing Out-Tasking Offshoring 75

Perficient Digital Transformation

SEPTEMBER 29, 2023

Dreamforce 2023 is the largest and most anticipated Salesforce event of the year. In this blog post, I’ll take a closer look at Gartner’s five key strategic initiatives that finance leaders are prioritizing in 2023 , and how Salesforce can help. These tools include: A central repository for all financial data.

Finance 64

Finance Service Out-Tasking Analytics 64

The Hackett Group

APRIL 13, 2023

MIAMI & LONDON, April 13, 2023 – The Hackett Group, Inc. NASDAQ: HCKT) today announced that its Market Intelligence Service has launched a new research project that will evaluate and rank finance and accounting outsourcing solutions providers. About The Hackett Group The Hackett Group, Inc.

Finance 96

Finance Research Accounting Outsourcing 96

Akorbi

MARCH 9, 2023

Executives Predict Growth in Healthcare and Financial Services in 2023 PLANO, TX / ACCESSWIRE / March 9, 2023 / The Akorbi Group, a Plano-based global language services provider (LSP), is pleased to announce recognition among the top LSPs in leading industry research companies Nimdzi and Slator in their annual rankings.

Advisory 65

Advisory Healthcare Service Retail 65

Perficient Digital Transformation

SEPTEMBER 3, 2024

Rather than simply absorbing these increased expenses, businesses now have a prime opportunity to explore more cost-effective and future-proof solutions. Perficient and Amazon Web Services (AWS), a robust and versatile cloud platform, can help organizations not only manage but also optimize their IT spending.

Reduced Costs 52

Reduced Costs Right-Sizing Flexibility Finance 52

Capgemini

APRIL 11, 2023

As the geopolitical upheavals and the pressures of inflation continue to impact business operations across industries, it’s critical for organizations to reimagine their shared services operating model and the technology supporting them. But what are some of the key challenges faced by SSOs?

Service 52

Service Shared Services Reduced Costs Global Business Services 52

Everest Group

MARCH 7, 2023

Live Webinar Strategies for Customer Experience (CX) Success in an Uncertain World March 7, 2023 | 9 a.m. However, the CX market is now facing a new set of challenges influenced by the increasing need to provide differentiated experiences to customers – while managing mandates to reduce costs. CST | 10 a.m. EST | 3 p.m.

Reduced Costs 52

Reduced Costs Outsourcing BPO Sales 52

Everest Group

MARCH 24, 2023

Read on to learn how the disruptions will impact the wealth management industry and the role technology and service providers can play to help wealth managers navigate the choppy waters ahead. But the rapid rise in interest rates and fear of an economic slowdown will put pressure on this industry in 2023.

Management 52

Management Advisory Government Insurance 52

The Hackett Group

JULY 13, 2023

Miami, FL — July 13, 2023 — For the first time in decades, most finance organizations experienced a significant increase in operating costs in 2023, driven by inflationary pressures, geopolitical unrest and other uncertainty factors, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Operational Costs 97

Operational Costs Finance Research Advisory 97

Groove Technology

SEPTEMBER 27, 2024

A 2023 study by Deloitte found that 81% of executives cited clear project requirements as critical for outsourcing success. Groove Technology provides comprehensive services, including E-commerce solutions, Data Analytics, ERP systems, and CRM implementations, catering to diverse industry needs.

Software 130

Software Outsourcing Offshoring Right-Sizing 130

Redial

MARCH 21, 2023

As we keep moving into 2023, several trends are shaping the industry and creating exciting opportunities for businesses of all sizes. Digital tools & outsourcing Nearshore call centers can provide various benefits, including cost savings, increased flexibility, and access to a highly skilled workforce.

Nearshoring 100

Nearshoring Call Center Right-Sizing Labor Costs 100

Hyland

NOVEMBER 29, 2022

With our Q4 releases, we aim to make things a little easier and give your users and solution builders the boost they need for a smooth transition into 2023. Further enhancements have all been made to improve performance, scalability, security and serviceability. You might also like: What Hyland customers are prioritizing in 2023.

Administrative 52

Administrative Service Retail Healthcare 52

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

The Hackett Group

OCTOBER 22, 2024

Remarkably, finance is the only back-office business function that reduced costs as a percentage of revenue from 2023 to 2024 while investing more in technology. These investments continue to reduce costs while increasing overall speed. of their total operating costs to technology – 41% more than their peers.

Finance 59

Finance Advisory Marketing Reduced Costs 59

Everest Group

APRIL 10, 2024

These issues have reduced margins and escalated providers’ workloads. Research indicates that nearly 50% of providers witnessed an overall increase in denials in 2023 compared to the previous year, while patient collections sharply dropped to 47.8% in 2022 and 2023 from 54.8%

Management 59

Management Healthcare Robotics Process Automation Analytics 59

Groove Technology

SEPTEMBER 26, 2024

Outsourced software development involves engaging external service providers in different geographical regions for software creation tasks. Services Included in Outsourced Development Packages Outsourced software development typically encompasses a wide range of services. What is Outsourced Software Development?

Software 130

Software Outsourcing Offshoring Nearshoring 130

31 West

OCTOBER 31, 2024

Or, if you notice a breach in customer service and realize you won’t be able to make up for it when you have to handle an increase in customers, you may want to consider call center outsourcing to boost efficiency. digital products, online services, etc.); trillion in 2023. It tends to be a more high-risk tactic.

Human Resources 130

Human Resources Engineering Marketing Research 130

Everest Group

JUNE 12, 2023

Learn More Event details: Masterclass: Bridge the Employability Gap through Impact Sourcing June 27, 2023 11:00 am – 01:00 pm IST Learn how impact sourcing creates economic empowerment, social inclusion, and skill development by providing job opportunities and training to marginalized communities.

Impact Sourcing 52

Impact Sourcing Reduced Costs Sourcing Accounting 52

Groove Technology

SEPTEMBER 27, 2024

Each offers unique advantages in terms of cost-effectiveness, technical expertise, communication skills, and cultural alignment. According to the Global Services Location Index 2023 by A.T. Kearney, India leads the rankings for IT service outsourcing, followed closely by China and Malaysia.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Everest Group

OCTOBER 17, 2024

By combining the strengths of The Rawlings Group, Apixio, and Varis, the merged company has the potential to meet buyers’ demands more effectively, driving innovation and raising the overall standard of service in the payment integrity market. billion in 2023 to over US$ 14 billion by 2028. from 2023 to 2028.

Marketing 59

Marketing Healthcare Management Administrative 59

Groove Technology

OCTOBER 1, 2024

Function-Based Outsourcing Types Function-based outsourcing categorizes services based on the specific business functions they support. Let's delve into the three primary types: Business Process Outsourcing (BPO) Business Process Outsourcing involves contracting non-core business activities to external service providers.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Everest Group

DECEMBER 14, 2022

Since every past economic slowdown in this century has led to accelerated innovation and growth for FinTech firms, 2023 should be no different. Let’s explore the following FinTech trends on the horizon for 2023: Investors will push for profitability. To learn what FinTech trends will dominate in the coming year, read on.

Banking 72

Banking Insurance Finance Advisory 72

Capgemini

SEPTEMBER 13, 2024

These developments have the potential to reshape the financial services industry. Though the journey ahead is fraught with regulatory, technological, and operational complexities, the promise of enhanced efficiency, reduced costs, and bolstered security presents a compelling case for broader adoption of digital assets.

Marketing 52

Marketing Regulations Streamline Operations Reduced Costs 52

Metasource

AUGUST 5, 2024

IA enables companies to enhance efficiency, reduce costs, and stay competitive in an ever-evolving market. These are just some of the reasons why 99% of organizations had either already invested in intelligent automation in 2022 or were planning to invest in it in 2023. But what exactly is intelligent automation?

Automation 52

Automation Data Entry Out-Tasking Reduced Costs 52