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Procurement Outsourcing (PO) – Services PEAK Matrix® Assessment 2023

Everest Group

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

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Finance and Accounting Outsourcing (FAO) PEAK Matrix® Assessment 2023

Everest Group

Surging inflation, the recessionary environment, and geopolitical instability, coupled with the volatility that the pandemic left the enterprises in, have increased enterprises’ openness to leverage third-party service provider support for their finance functions.

Finance 162
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Insurance Intermediaries Services PEAK Matrix® Assessment 2024

Everest Group

Insurance Intermediaries Services Amid evolving market dynamics, the insurance intermediary sector is transforming significantly. Additionally, with the emergence of risks associated with climate change and cyber threats, intermediaries are expanding their role beyond traditional risk placement to become strategic advisors.

Insurance 162
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Managed Detection and Response (MDR) Services PEAK Matrix® Assessment 2023

Everest Group

Top Managed Detection and Response (MDR) Services The rise in enterprise touchpoints in the form of IoT, SaaS, and cloud have added to the woes of CISOs by significantly increasing the attack surface. In this research, we assess 27 MDR service providers featured on the MDR Services PEAK Matrix® Assessment. Our Thinking.

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Navigating the New Landscape: How DORA Regulations Will Reshape the Future of Financial Services | Blog

Everest Group

With the deadline for the European Union’s Digital Operational Resilience Act (DORA) less than a year away, financial entities and service providers need to begin acting to reach compliance. DORA will impact all financial institutions and ICT third-party service providers.

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From Auditors to Providers: Big Four’s Journey into FAO Services | Blog

Everest Group

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. With an estimated total addressable market of US$80-85 billion in 2023, the penetration rate is no more than 15-17%.

Service 162
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Jira vs BMC Helix ITSM Compared 2023

31 West

According to Salesforce, quality customer service would be the way to achieve this business goal. If your organization finds delivering a positive user experience a challenge, there are customer service solutions like Jira and BMC Helix ITSM available. About Jira Jira Service Management is a product offered by Atlassian.