Perficient Digital Transformation

FEBRUARY 22, 2023

An example is the know your customer (KYC) process in which intelligence agents can sense an event using natural language processing (NLP), machine learning (ML), robotic process automation (RPA)/digital process automation (DPA), query data, proactively make a decision, and act without approval while continuing to learn and improve.

Banking 111

Banking Automation Robotics Process Automation Reduced Costs 111

Everest Group

APRIL 10, 2024

Research indicates that nearly 50% of providers witnessed an overall increase in denials in 2023 compared to the previous year, while patient collections sharply dropped to 47.8% in 2022 and 2023 from 54.8% These issues have reduced margins and escalated providers’ workloads.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Hyland

NOVEMBER 21, 2022

Hyland customers’ top technology priorities for 2023. Achieve your 2023 goals. Most organizations are in the thick of finalizing their 2023 plans, which means — hopefully — they’ve spent a good deal of time listening to team members and pinpointing exactly what the must-accomplish projects are. Let’s dig in.

Robotics Process Automation 95

Robotics Process Automation Cybersecurity Automation Accounting 95

The Hackett Group

MARCH 14, 2023

Finance Looks to Technology to Mitigate Productivity and Efficiency Gaps MIAMI & LONDON, March 14, 2023 – Corporate finance leaders expect to remain focused on digital transformation in 2023 to address recession, inflation, geopolitical turmoil and talent shortages, according to the 2023 CFO Agenda research from The Hackett Group , Inc.

Finance 97

Finance Robotics Process Automation Advisory Research 97

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The top 10 outsourcing trends for 2023 are crucial for businesses to stay ahead. Explore the top ten outsourcing trends for 2023 with us. 4) Robotic Process Automation (RPA) RPA emerges as a crucial trend for 2023.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

The Scalers

JANUARY 18, 2023

To help you stay on top of the latest shifts in corporate and consumer technology, we’ve prepared a list of the most significant digital transformation trends projected to change our lives in 2023. The resulting composite view allows organisations to get a better look at how their systems and the processes behind them work.

Cybersecurity 92

Cybersecurity Robotics Process Automation Right-Sizing Retail 92

Amzur

FEBRUARY 8, 2023

IT priorities of business leaders in 2023: Here are the key priorities of business leaders in 2023: 1. Speed and hyper-growth: In 2023, the demand for the speed with which we deploy disruptive new technologies and deliver what the business needs for new opportunities have increased more than ever.

Robotics Process Automation 69

Robotics Process Automation Automation Healthcare Manufacturing 69

Everest Group

AUGUST 9, 2023

Remarkably, Hyderabad surpassed Bangalore for GCC delivery setups during H1 2023, highlighting its exceptional performance in this sector. However, it was not until H1 2023 that the “City of Pearls,” Hyderabad, surpassed Bangalore, the “Silicon Valley” in GCC setup activity. Let’s explore the implications of this further.

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Future of Sourcing

MARCH 15, 2023

.-- SIG|ORG (Sourcing Industry Group) , the premier membership organization for sourcing, procurement, outsourcing and third-party risk professionals, today announced the keynote programs and agenda for its upcoming Procurement Technology Summit in Amelia Island, Florida from April 16-19, 2023.

Robotics Process Automation 72

Robotics Process Automation Sourcing Outsourcing Automation 72

SEBPO

JANUARY 11, 2023

Automation & Outsourcing: The Power of People and Technology. Automation & Outsourcing: The Power of People and Technology. One of 2023’s biggest continuing business trends is automation, with the latest and greatest technology (AI, RPA, and more) assisting with process efficiency and increased productivity.

Automation 98

Automation Outsourcing Robotics Process Automation Out-Tasking 98

Automation Anywhere

AUGUST 19, 2022

Why front-office automation? According to Gartner, there will be a 30% increase in the use of Robotic Process Automation (RPA) by 2023 for front-office functions, including sales and customer experience.

Automation 145

Automation Sales Robotics Process Automation Human Resources 145

Future of Sourcing

JULY 28, 2023

2023 FOS Finalists Related news: The Top 10 Actions CPOs Must Take in 2021 Innovations in Digitization Dräeger - Using Smart Processes to Create Resilient Supply Chains Dubai Municipality – “Utilitizing Digital Transformation to Facilitate and Maximize Effectiveness of RPA in Supplier Performance Evaluation" GEP – Top Asian Retailer (..)

Facilities Management 52

Facilities Management Robotics Process Automation Retail Strategic Sourcing 52

IBM Services

SEPTEMBER 19, 2023

Generative artificial intelligence (AI) burst into the mainstream in 2023, lighting a fire under businesses to integrate enterprise-grade versions into their processes. Many of today’s employees utilize a staggering number of manual processes or fragmented tooling in their day-to-day jobs, with constant screen switching.

Robotics Process Automation 115

Robotics Process Automation Out-Tasking Automation Jobbing 115

The Hackett Group

SEPTEMBER 21, 2023

We’ve concluded that Generative AI plays a critical role in the intelligent automation framework, which includes robotic process automation, intelligent data capture, cognitive tools and more.

Advisory 105

Advisory Robotics Process Automation Research Automation 105

Immedus

MAY 3, 2023

Many tasks involved in payroll processing are routine and repetitive. Robotic process automation (RPA) is ideal for these kinds of tasks, and they free up employees to work on more high-value-added projects. The post Market Recommendations for Global Payroll in 2023 appeared first on Immedis. We’d love to chat.

Payroll 52

Payroll Marketing Cybersecurity Robotics Process Automation 52

Zinnov

MARCH 3, 2024

Specifically, Intelligent Automation , a convergence of Automation technologies comprising Robotic Process Automation (RPA), Low Code/No Code, Intelligent Document Processing (IDP), Intelligent Virtual Assistance (IVA), Process Mining, and Intelligent Content Generation, serves as a transformative force in contemporary industries.

Automation 98

Automation Healthcare Robotics Process Automation Retail 98

Zinnov

MARCH 8, 2023

The boundaries of Automation are being pushed by Generative AI algorithms, helping serve existing use cases more effectively and making way for newer use case possibilities. The study rates the players based on overall capabilities across the Automation lifecycle.

Automation 59

Automation Robotics Process Automation E-Commerce Analytics 59

Zinnov

MAY 30, 2023

GPT1 was introduced in 2018, followed by GPT2 in 2019, GPT3 in 2020, and GPT4 in 2023.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Automation Anywhere

JUNE 2, 2022

Between 2018 and 2023, more than 500 million apps will be created according to IDC. Today, that necessary level of operational intelligence just does not generally exist in most companies, and on top of that, it is difficult to obtain without process intelligence. Companies still struggle to get more than 50 bots deployed.

Robotics Process Automation 80

Robotics Process Automation Automation Flexibility Out-Tasking 80

Hyland

JANUARY 20, 2023

Q: Can you give us some key industry trends that you’re looking at for 2023 and beyond? By using automation, organizations will be less acutely impacted by the strained labor market, freeing financial institutions to innovate and serve customers without manual, repetitive tasks. > Most banks don’t have time or resources to waste.

Banking 84

Banking Robotics Process Automation Retail Out-Tasking 84

IBM Services

JANUARY 15, 2024

The plan aimed to address digital transformation along with a digital construction plan for 2023. It introduced Robotic Process Automation (RPA) in pilot scenarios to swiftly enhance process efficiency and quality, integrating system resources cost-effectively and breaking data silos.

Efficiency 72

Efficiency Insurance Robotics Process Automation Automation 72

NoonDalton

JULY 3, 2024

Artificial Intelligence (AI) and Robotic Process Automation (RPA) have emerged as pivotal technologies, particularly within call centers. Research consistently supports this sentiment, indicating a strong preference for live agents over automated systems. What is Robotic Process Automation?

Call Center 52

Call Center Robotics Process Automation Data Entry Customer Support 52

Automation Anywhere

APRIL 7, 2022

But progressive IT teams are looking to Robotic Process Automation (RPA) to take over some of those tasks. Compliance obligations are now consuming more than 40% of IT security budgets as well as a good portion of IT’s day,” says Sumit Johar, chief information officer at Automation Anywhere.

Robotics Process Automation 90

Robotics Process Automation Cybersecurity Jobbing Out-Tasking 90

Automation Anywhere

JANUARY 19, 2021

from 2020 to 2023 and is expected to approach $7.1 Robotic Process Automation (RPA) leads as a core pillar to digital transformation and enables rapid returns. According to Shawn Fitzgerald of IDC , “Digital transformation (DX) investment is growing at a compound annual growth rate (CAGR) of 17.5%

Robotics Process Automation 52

Robotics Process Automation Automation Reduced Costs Research 52

Automation Anywhere

MAY 26, 2021

Today, that technology, combined with machine learning (ML) and Robotic Process Automation (RPA), continues to be a force of change for the better, providing advantages for users in all industries. By automating routine processes, firms can perform more billable work without hiring more people.

Automation 52

Automation Robotics Process Automation Out-Tasking Sourcing 52

Anexa

OCTOBER 22, 2022

Heading into 2023 (and let’s not forget that green practices and sustainability are front-and-center topics) taking a good hard look at packaging can be a game changer. Passing the rise in costs down to the consumer isn’t necessarily the best solution – consumers today are savvy and value-motivated with high expectations.

Robotics Process Automation 52

Robotics Process Automation BPO Outsourcing Automation 52

Capgemini

OCTOBER 6, 2023

The operating model of the future – in the context of intelligent automation Maciej Sowa Oct 04, 2023 Facebook Twitter Linkedin The transition to a modernized, future-ready, automation-infused operating model can transform the organization into an ecosystem of interconnected components.

Automation 52

Automation Robotics Process Automation Government Reduced Costs 52

inDinero

JUNE 3, 2021

Robotic Process Automation. According to Deloitte , Robotic Process Automation (RPA) will be how everyone does business (in some form) in 2023. Still, complementary tech innovations could soon become the main alternatives to MSP for outsourcing IT infrastructure and services.

Outsourcing 64

Outsourcing BPO Robotics Process Automation Call Center 64

Zinnov

MARCH 26, 2024

UNLOCKING THE DNA OF AUTOMATION SERVICES EXCELLENCE 1. Diversifying Intelligent Automation Services Beyond RPA The top-notch automation service providers are smartly expanding their tech toolkit beyond Robotic Process Automation (RPA). So, why all the fuss?

Automation 52

Automation Service Robotics Process Automation Advisory 52

TTEC

MAY 25, 2022

Using their Proactive Solutions training, TTEC teammates simplified the client’s process using robotic process automation (RPA) to help validate, trace, and countercheck the claims more effectively and efficiently. Travel and the demand for skilled labour will continue to be a challenge going into 2023 and beyond.

Customer Support 52

Customer Support Robotics Process Automation Automation Flexibility 52

Automation Anywhere

JULY 14, 2022

NGH became the first hospital to monitor oxygen tank levels with robotic process automation (RPA). Longer-term evolution Automation has better equipped the NHS to face the next healthcare crisis. NGH sees an opportunity for automation to connect all NHS trusts.

Automation 59

Automation Healthcare Robotics Process Automation Collaborations 59

Zinnov

MARCH 3, 2024

Specifically, Intelligent Automation , a convergence of Automation technologies comprising Robotic Process Automation (RPA), Low Code/No Code, Intelligent Document Processing (IDP), Intelligent Virtual Assistance (IVA), Process Mining, and Intelligent Content Generation, serves as a transformative force in contemporary industries.

Automation 52

Automation Healthcare Robotics Process Automation Retail 52

Planergy Software

SEPTEMBER 17, 2021

Emerging technologies such as artificial intelligence, the Internet of Things (IoT), Robot Process Automation (RPA), and Cloud Computing are all available to be leveraged by companies undertaking digital business transformation. If businesses don’t take part in digital transformation, they will undoubtedly fall behind.

Robotics Process Automation 97

Robotics Process Automation E-Commerce Accounting Analytics 97

Amzur

JANUARY 21, 2025

According to a 2023 Gartner report, 80% of AI projects fail or remain prototypes due to data challenges and integration issues. These technologies will continue to evolve, handling increasingly complex and rule-based processes.

Robotics Process Automation 52

Robotics Process Automation E-Commerce Supply Chain Management Finance 52

The Hackett Group

DECEMBER 13, 2023

Companies Need Digital-Ready Contracts That Not Only Deliver Cost Reduction But Also Focus on Business Value Creation and Innovation Miami, FL – December 13, 2023 – A new Hackett Value Matrix analysis of 15 leading finance and accounting outsourcing (FAO) service providers by The Hackett Group, Inc.

Research 69

Research Service BPO Advisory 69

IBM Services

APRIL 25, 2024

Benefits : 360-degree customer view Increased sales and retention Faster problem resolution Digitizing administrative processes Organizations are increasingly turning to BPR to digitize and automate administrative processes to reduce human errors. Last updated 10 November 2023. Last updated 23 February 2024.

Supply Chain Management 59

Supply Chain Management Finance Human Resources Robotics Process Automation 59

VXI

MARCH 2, 2023

With the market forecasted to grow to $513 billion by 2023, it’s clear businesses need more help than ever when it comes to staying agile and responsive to customer needs. Is it time for credit unions to reconsider the benefits of outsourcing? Most organizations would agree – outsourcing in today’s operating climate makes sense.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52