Everest Group

OCTOBER 11, 2023

Multi-country Payroll (MCP) Solutions PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report This report assesses 27 MCP providers and positions them on the MCP Solutions PEAK Matrix® as Leaders, Major Contenders, and Aspirants based on their market impact and vision & capability. LEARN MORE ABOUT Top Service Providers

Payroll 260

Payroll Sourcing Marketing Flexibility 260

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

Outsourcing 189

Outsourcing Service Sourcing Payroll 189

Everest Group

JUNE 26, 2023

To achieve these objectives, healthcare providers are forging robust partnerships within ecosystems, collaborating with top third-party providers, developing innovative technological solutions, and implementing novel approaches such as Business-Process-as-a-Service (BPaaS) and provider solutions for service delivery.

Healthcare 241

Healthcare Analytics Administrative Marketing 241

Everest Group

SEPTEMBER 14, 2023

Digital Adoption Platforms (DAP) PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this report, we evaluate 23 DAP technology providers based on their DAP products, vision & capability, and market impact and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants.

Pharmaceuticals 246

Pharmaceuticals Human Resources Insurance Marketing 246

Everest Group

DECEMBER 15, 2023

Low-code Technology Providers in Insurance – Products PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this research, we assess 21 low-code technology providers featured on the Low-code Technology Providers in Insurance – Products PEAK Matrix®. LEARN MORE ABOUT Top Service Providers

Insurance 243

Insurance Manufacturing Research Marketing 243

Everest Group

NOVEMBER 10, 2023

Data and Analytics (D&A) Services for Mid-market Enterprises Currently, mid-market enterprises stand at a crucial juncture. They are striving to strengthen their Data and Analytics (D&A) foundation while simultaneously exploring cutting-edge technologies such as generative AI.

Analytics 195

Analytics Marketing Service Advisory 195

Forrester Digital Transformation

MARCH 20, 2023

In times like these, customer service teams are often pressured to cut costs – at all costs. It’s news to no one that the past few years have been tough. Having only just found some stability post-pandemic, companies are now thrust into a new economic crisis. While we don’t expect that to change entirely, we […]

Customer Service 236

Customer Service Service 236

Everest Group

NOVEMBER 6, 2023

Cloud Security Services PEAK Matrix® Assessment 2023 The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multi-cloud environments.

Service 162

Service Cybersecurity Regulations Government 162

Everest Group

OCTOBER 24, 2023

Cloud Services – Europe In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth.

Service 162

Service Retail Information Technology Marketing 162

Everest Group

SEPTEMBER 22, 2023

Data and Analytics (D&A) Services Enterprises are struggling to strike the right balance between value realization and experimentation through their Data and Analytics (D&A) investments amid the macroeconomic conditions. LEARN MORE ABOUT Top Service Providers

Analytics 182

Analytics Service BPO Sourcing 182

Everest Group

OCTOBER 26, 2023

Cloud Services in Insurance The insurance industry has been relatively slow in adopting digital measures due to regulatory constraints and product complexities. LEARN MORE ABOUT Top Service Providers However, carriers are embracing the change to become risk mitigators.

Insurance 162

Insurance Service Resource Optimizing Marketing 162

Everest Group

OCTOBER 20, 2024

Cybersecurity Services Specialists PEAK Matrix® Assessment The demand for comprehensive cybersecurity services is increasing globally due to hybrid working models, rapid digitalization initiatives expanding the attack surface, evolving regulations, and escalating cyber threats.

Cybersecurity 130

Cybersecurity Service Regulations Government 130

Everest Group

SEPTEMBER 6, 2023

Customer Experience Management (CXM) Services After an unprecedented rebound in 2021, the global Customer Experience Management (CXM) outsourcing market experienced a relative slowdown in 2022 due to macro-economic challenges and concerns about market downturns leading to a deceleration in new deals.

Management 162

Management Service Outsourcing Marketing 162

The Global Small Business Blog

JUNE 27, 2024

©iStock/4045 A lawsuit filed by State Attorney General Tim Griffin in Cleburne County is targeting the holding company of an online shopping service, Temu, and its business dealings, citing consumer privacy risk as a byproduct of the company making a profit.

Service 234

Service 234

Everest Group

NOVEMBER 30, 2022

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers. Our Thinking.

Software 246

Software Marketing Research Outsourcing 246

Everest Group

SEPTEMBER 12, 2023

The Everest Group Engineering Services Top 50 is a valuable resource for enterprise decision-making and provider benchmarking. But before we dive into the report details, let’s understand the value of the Engineering Services Top 50 list.

Engineering 173

Engineering Service Manufacturing Research 173

Everest Group

JANUARY 2, 2024

Lending IT Services The lending industry is currently undergoing a significant transformation, propelled by the increasing demand for technological integration to enhance operational efficiency, user experience, and cost-effectiveness. LEARN MORE ABOUT Top Service Providers

Service 147

Service Finance Banking Flexibility 147

Everest Group

JANUARY 2, 2024

Artificial Intelligence (AI) Services Rapid advances in AI, bolstered by recent developments in generative AI, are prompting organizations to invest in targeted AI initiatives to achieve business-oriented outcomes. LEARN MORE ABOUT Top Service Providers

Service 147

Service Manufacturing Sourcing Automation 147

Everest Group

DECEMBER 26, 2023

Healthcare Payer Digital Services Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. They are leveraging digital services for value-based care and population health management and to comply with changing regulations.

Healthcare 147

Healthcare Service Right-Sizing Manufacturing 147

Everest Group

SEPTEMBER 27, 2023

Digital Workplace Services – North America Rapid workplace changes are driving transformations, and the upcoming years will be significant for the digital workplace. LEARN MORE ABOUT Top Service Providers Providers are enhancing their capabilities to aid enterprises in workplace engagements.

Service 147

Service Manufacturing Banking Marketing 147

Everest Group

SEPTEMBER 8, 2023

Quality Engineering (QE) Specialist Services In today’s dynamic business landscape, the enterprise technology landscape is rapidly evolving, and software products are taking center stage. Learn More Market Insights™ Key Considerations for Choosing Engineering Services Delivery Locations Learn More What is the PEAK Matrix®?

Engineering 147

Engineering Service Manufacturing Information Technology 147

Forrester Digital Transformation

SEPTEMBER 1, 2022

Competencies, culture, and compensation — find out where you should invest your sales enablement budget in the year ahead with our new report, Planning Guide 2023: Sales Enablement.

Sales 246

Sales Service 246

Everest Group

SEPTEMBER 12, 2023

Capgemini, HCLTech, and Alten top the list DALLAS, September 12, 2023 — Everest Group today released the fifth annual edition of “Everest Group Engineering Services Top 50 ,” a ranking of the world’s largest third-party providers of engineering services (ES). The ranking is based on revenues and year-on-year growth.

Engineering 162

Engineering Service Research Accounting 162

Everest Group

AUGUST 31, 2023

Life Sciences Smart Manufacturing Services In the past, the manufacturing industry primarily focused on designing standardized manufacturing procedures and managing labor and mechanical systems. The pandemic, regulatory frameworks, and the drive for operational excellence are now propelling the adoption of smart manufacturing services.

Manufacturing 147

Manufacturing Service Analytics Marketing 147

Everest Group

NOVEMBER 3, 2023

Next-generation Quality Engineering (QE) Services Enterprises pursuing digital transformation are exploring cutting-edge next-generation technologies to gain a competitive edge, drive business model innovation, and expand their operational capabilities.

Engineering 147

Engineering Service Insurance Information Technology 147

Everest Group

AUGUST 13, 2024

Life Sciences Digital Services for Mid-market Enterprises PEAK Matrix® Assessment Mid-market life sciences enterprises are increasingly transforming digitally to remain agile and resilient amid global uncertainties. LEARN MORE ABOUT Top Service Providers

Marketing 240

Marketing Service Sourcing Research 240

Everest Group

OCTOBER 20, 2023

The global services industry’s confidence waned in 2023 after a banner post-pandemic year. Coming off a bumper year in 2022 with double-digit growth driven by pent-up demand after the pandemic, the global services industry entered 2023 with macroeconomic uncertainty clouding the forecast.

Service 147

Service Offshoring Global Business Services Information Technology 147

Everest Group

NOVEMBER 10, 2023

Digital Interactive Experience (IX) Services – North America In North America, enterprises are tightly interweaving the growing importance of experience design with their investments in emerging technologies such as generative AI, metaverse, and blockchain.

Service 147

Service Design Marketing Information Technology 147

The Global Small Business Blog

JUNE 20, 2023

©iStock/takenobu The National Trade Estimate (NTE) Report 2023 on Foreign Trade Barriers covers significant barriers, whether they are consistent or inconsistent with international trading rules. foreign direct investment or U.S. electronic commerce; or impose barriers to cross-border data flows.

Government 213

Government Regulations Marketing Service 213

Everest Group

SEPTEMBER 13, 2023

Supply Chain Transformation Services for Retail and CPG In recent years, particularly after the pandemic, retail and Consumer Packaged Goods (CPG) enterprises have begun investing in supply chain transformation services. The global disruption emphasized the need for a flexible and resilient supply chain.

Retail 147

Retail Service Manufacturing Information Technology 147

Everest Group

SEPTEMBER 8, 2023

Digital Twin Services Digital twins, virtual replicas of physical products, processes, and systems, are playing an instrumental role in aiding enterprises to reduce downtime, improve product tracking and tracing, and closely monitor asset conditions by simulating diverse scenarios.

Service 130

Service Marketing Research Collaborations 130

Everest Group

MARCH 12, 2024

Live Webinar Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 March 12, 2024 | 9 a.m. Macroeconomic and geopolitical landscapes, coupled with cost and margin pressures, pose potential speed bumps to the growth of global services in 2024. How did the global services industry perform in 2023?

Service 147

Service Sourcing Outsourcing Marketing 147

Everest Group

SEPTEMBER 7, 2023

ACES Automotive Engineering Services: Navigating the Future of Automotive Landscape The automotive industry is at an inflection point, where global sustainability concerns, increasing consumer demands, and rapid technological advancements have coalesced to propel rapid growth.

Engineering 147

Engineering Service Insurance Software 147

Everest Group

SEPTEMBER 23, 2023

Digital Workplace Services – Europe Enterprise demand for digital workplace services remains high despite the turbulent global macroeconomic conditions, increasing cost pressures, and Return on Investment (RoI) scrutiny.

Service 130

Service Advisory Manufacturing Marketing 130

Everest Group

NOVEMBER 30, 2023

MedTech Operations PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this report, we assess 15 providers featured on the MedTech Operations PEAK Matrix®. LEARN MORE ABOUT Top Service Providers These investments aim to keep pace with the rapidly evolving needs of the market.

Manufacturing 162

Manufacturing Regulations Analytics Marketing 162

Everest Group

NOVEMBER 2, 2023

As consumers increasingly demand personalized and accessible healthcare services, these platforms give patients real-time access to their medical information, telehealth options, and appointment scheduling. LEARN MORE ABOUT Top Service Providers

Healthcare 162

Healthcare Insurance Sourcing Information Technology 162

Everest Group

JULY 6, 2023

Sixty companies across India, Philippines, and Poland recognized as Top GBS employers DALLAS, July 6, 2023 — Everest Group today released the results of its second annual rating of top Global Business Services (GBS) employers across India, the Philippines and Poland.

Global Business Services 147

Global Business Services Service Pharmaceuticals Research 147