Everest Group

APRIL 17, 2023

Designed to provide a broad range of shared services, GBS organizations can help enterprises streamline operations and resources, reduce costs, and reach needed talent, all while driving innovation. In fact, cost pressure was ranked as the number one business challenge in our annual key issues survey for 2023.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

SEPTEMBER 30, 2024

As the industry shifts toward member-centricity and robust core administrative processes, an integrated platform and operations play, more commonly referred to as Business Process-as-a Service (BPaaS) solutions have emerged as a strong strategic solution to streamline operations.

Healthcare 130

Healthcare Service Streamline Operations Administrative 130

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Firms are streamlining operations by automating processes, integrating new technologies, and outsourcing non-core activities such as IT management and back-office functions.

Marketing 130

Marketing Service Cybersecurity Banking 130

Everest Group

DECEMBER 9, 2022

In this challenging environment, enterprises’ immediate goals are to reduce costs, streamline operations, and achieve quick and tangible benefits from all their investments. By delivering superior CX , an organization can stand out without having to cut prices to compete. CXM outsourcing is a viable option during an economic downturn.

Outsourcing 130

Outsourcing Selective Outsourcing Streamline Operations Flexibility 130

Capgemini

JANUARY 17, 2023

YOUR 2023 DATA STRATEGY IN FOUR RESOLUTIONS Sabina Shaikh 17 Jan 2023. Following a volatile year in the market, you can get ahead of your 2023 plans and see where your organization can improve processes, bring on new tools, and set goals that make sense for your team. Invest in low/no code. We have received your form submission.

Streamline Operations 52

Streamline Operations Flexibility Sourcing Regulations 52

Everest Group

JUNE 6, 2023

Despite these issues, Cognizant ranked sixth in Everest Group’s latest version of the flagship leaderboard of global IT organizations – PEAK Matrix Service Provider of the Year 2023. Even with the remaining issues that need to be fixed, the company has sound fundamentals.

Banking 130

Banking Streamline Operations Analytics Collaborations 130

Perficient Digital Transformation

JUNE 26, 2023

We are pleased to announce that we have been ranked the 10th-largest healthcare management consulting firm in Modern Healthcare’s 2023 survey. The annual survey ranked healthcare management consulting firms according to 2022 revenue from total healthcare consulting fees.

Healthcare 52

Healthcare Management Streamline Operations Insurance 52

Zinnov

AUGUST 1, 2023

In 2022, approximately 26,000 tech start-ups were operational in the country, and the total unicorn count reached an impressive 89, with 175 potential unicorns on the horizon. However, overcoming these hurdles promises substantial growth and streamlined operations. How can Indian start-ups achieve sustainable growth?

Retail 52

Retail Software Streamline Operations Government 52

Immedus

MAY 3, 2023

Current Market Trends in Global Payroll Organizations are taking greater efforts to streamline their payroll processing operations. Piecemeal efforts and a fragmented vendor landscape complicate efforts to streamline operations. The post Market Recommendations for Global Payroll in 2023 appeared first on Immedis.

Payroll 52

Payroll Marketing Cybersecurity Robotics Process Automation 52

Perficient Digital Transformation

OCTOBER 24, 2024

OCC In December 2023, the Office of the Comptroller of the Currency (OCC) classified AI as an emerging risk to the banking industry in an industry report they produced.

Regulations 52

Regulations Service Banking Cybersecurity 52

Premier BPO

JULY 23, 2024

The Results The solutions led to significant improvements in customer experience and operational efficiency as staff reduction by 30% brought in savings of approximately $180k annually. The streamlined operational work plan helped decrease the abandon rate from 27% to 3%, reducing average handling time from 11 to 8 minutes.

Nearshoring 130

Nearshoring BPO Outsourcing Out-Tasking 130

IBM Services

OCTOBER 17, 2023

In a research brief defining “5 trends for 2023,” the IBM Institute for Business Value reports, “In 2023, rapid response is the new baseline. While this intelligence is already helpful to streamline operations and fuel smarter decisions, organizations can go a step further by activating automation.

E-Commerce 81

E-Commerce Automation Streamline Operations Analytics 81

Perficient Digital Transformation

NOVEMBER 22, 2023

However, in October 2023, loan payments resumed, presenting new financial challenges. In the second quarter of 2023, the average credit card balance soared to a 15-year peak. In March 2020, the student loan forgiveness program was initiated, providing relief to many borrowers.

Banking 52

Banking Streamline Operations Efficiency Service 52

Perficient Digital Transformation

OCTOBER 27, 2023

By pairing the SAP Composable Storefront with professional services, businesses can streamline operations and save both time and money. The Composable Storefront emerged as an ideal solution for expedited market entry. The added assurance of SAP’s managed support promises stability.

E-Commerce 105

E-Commerce Time Savings Streamline Operations Flexibility 105

Amzur

JANUARY 31, 2024

With its robust suite of upgraded features, this release aims to empower businesses with enhanced capabilities and streamlined operations. NetSuite officially announced the inclusion of generative AI in it’s entire ERP suite in SuiteWorld 2023, positioning itself as a pioneer in the industry. What does it mean for businesses?

Data Entry 105

Data Entry Finance Out-Tasking Analytics 105

IBM Services

OCTOBER 30, 2023

Whether you’re looking to streamline operations, improve customer experiences, or unlock new revenue streams, IBM watsonx.data on AWS lays the foundation for a smarter, more agile approach to data management and analytics. Join us at AWS re:Invent 2023 from November 27 to December 1 in Las Vegas, Nevada.

Analytics 83

Analytics Retail Insurance Streamline Operations 83

Unosquare

SEPTEMBER 14, 2023

The life sciences industry leverages various software solutions to provide better patient care, streamline operations, and enhance medical research. Wrapping Up As we navigate through 2023, the role of software in the healthcare industry is more prominent than ever.

Healthcare 98

Healthcare Software Analytics Administrative 98

The Hackett Group

OCTOBER 6, 2023

Miami, FL — October 6, 2023 — Digital World Class ® technology organizations deliver far greater value than their peers and are more resilient and better able to navigate uncertainty, while also spending 18% less and operating with 27% fewer staff, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Advisory 105

Advisory Research Labor Costs Streamline Operations 105

Premier BPO

NOVEMBER 22, 2024

This closely matches the 2,459 recalls in the same period of 2023. This ensures streamlined operations, revenue protection, and enhanced efficiency. Recall Index report, 2024 has already seen 2,454 recalls in key sectors such as automotive, consumer goods, and healthcare.

Outsourcing 100

Outsourcing Management Co-Sourcing Regulations 100

IBM Services

NOVEMBER 30, 2023

The cyberthreat landscape is evolving and countries such as India are facing an alarming rate of increase in cyberattacks ( Q2 of 2023 saw a 90% increase ). The consolidation of client environments within a centralized platform streamlined operations, improved scalability and reduced costs.

Cybersecurity 70

Cybersecurity Regulations Sourcing Streamline Operations 70

Capgemini

SEPTEMBER 13, 2024

Streamlining operations and mitigating risks Digital assets expedite and streamline transaction processes far beyond the capabilities of traditional financial tools. As digital assets establish their presence, they reveal significant challenges and unique opportunities. We are sorry, the form submission failed. Please try again.

Marketing 52

Marketing Regulations Streamline Operations Reduced Costs 52

Amzur

OCTOBER 8, 2024

million from 2023 to 2031. Get tailored IT solutions that help you enhance patient care, streamline operations, and stay compliant in an ever-evolving healthcare landscape. The market for containers and Kubernetes security is projected to grow at a CAGR of 27.60%, reaching USD 10,716.68

Healthcare 104

Healthcare Automation Efficiency Flexibility 104

Mercans

DECEMBER 22, 2023

In the dynamic realm of global payroll, Mercans has carved a distinguished path, emerging as a Leader in Avasant’s Payroll Business Process Transformation 2023–2024 RadarView. However, our narrative of triumph extends beyond accolades; it intertwines with the success stories of our esteemed clients.

Payroll 52

Payroll Engineering Streamline Operations BPO 52

SEBPO

MAY 24, 2023

BLOG Four Questions to Ask When Vetting a New Outsourcing Partner Total 3 3 0 0 May 24, 2023 Working with the right outsourcing partner can help you streamline operations, optimize costs, and tap into specialized expertise. Related: Tips to Set You Up for Outsourcing Success in 2023 Do they understand my business?

Outsourcing 52

Outsourcing Out-Tasking Streamline Operations Global Outsourcing 52

Perficient Digital Transformation

DECEMBER 28, 2023

With 2023 coming to a close, it’s important to reflect on our accomplishments over the past year. Being named a U.S. Top Workplace this year was an incredible source of pride for Perficient. We’re proud to be regularly awarded by our partners for our excellence in solution innovation and industry expertise.

Collaborations 52

Collaborations Healthcare Streamline Operations Offshoring 52

Amzur

FEBRUARY 18, 2025

Data privacy breaches in healthcare are escalating dramatically, with a 192% increase in 2023 and affecting 82% of the US population by 2024, highlighting the critical need for robust security measures. A 2019 case study revealed AI bias in resource allocation favoring white patients due to historical spending data.

Healthcare 85

Healthcare Cybersecurity Regulations Government 85

CGS Inc

OCTOBER 3, 2023

10/03/2023 Nestled between the majesty of the Andes and the Pacific Ocean, you’ll find Chile – a country that exudes an aura of mystique, boasts a tapestry of diverse landscapes, rich heritage, and a vibrant culture that never fails to mesmerize its visitors.

Business Process Outsourcing 52

Business Process Outsourcing BPO Nearshoring Outsourcing 52

Mattsen Kumar

OCTOBER 1, 2024

A McKinsey report stated that 25% of customers show readiness to change a service, which could increase significantly if energy providers address cost issues, improve customer awareness, and streamline operations. The below data is based on a survey conducted by Gartner in Q4 of 2023, with 644 respondents from organizations in the U.S.,

Streamline Operations 52

Streamline Operations Customer Service Efficiency Operational Costs 52

Capgemini

JUNE 28, 2023

Intelligent Industry: The backbone of creativity in Aerospace and Defense innovation Mike Dwyer 28 June 2023 Facebook Twitter Linkedin In aerospace and defense, we often find ourselves engrossed in discussions about the various pieces and products that make our organizations intelligent.

Engineering 52

Engineering Manufacturing Streamline Operations Efficiency 52

Capgemini

APRIL 19, 2023

How governments are using IT to shrink their carbon footprints Gunnar Menzel 19 Apr 2023 Facebook Twitter Linkedin The public sector has a mandate to lead on sustainability, and this includes their IT footprint. How can governments achieve digital growth while cutting carbon emissions?

Government 52

Government Supply Chain Management Streamline Operations Sourcing 52

NoonDalton

JULY 3, 2024

RPA’s Role in Enhancing Efficiency RPA has proved invaluable in streamlining operations within call centers. Consumer Preferences for Human Interaction A revealing study conducted by IPSOS in March 2023 highlights this preference vividly.

Call Center 52

Call Center Robotics Process Automation Data Entry Customer Support 52

Everest Group

SEPTEMBER 28, 2023

Technology played a pivotal role as digital platforms and tools streamlined operations, improved candidate sourcing, and enhanced workforce management. AI-powered candidate matching and online talent marketplaces gained prominence, providing efficient ways to connect employers with contingent workers.

Human Resources 162

Human Resources Streamline Operations Marketing Engineering 162

Zinnov

SEPTEMBER 26, 2024

Rising Demand for Horizontal Automation: Enterprises increasingly sought to automate horizontal processes such as HR, Finance, and IT to streamline operations and reduce costs. Powered by Generative AI (Post-2023) The future of Automation is being shaped by the convergence of Intelligent Automation technologies and Generative AI.

Automation 52

Automation Streamline Operations Marketing Efficiency 52

Everest Group

NOVEMBER 8, 2024

Experience-Driven Integrated BFS Operations PEAK Matrix® Assessment Banking and Financial Services (BFS) firms are increasingly seeking providers that offer integrated front- and back-office solutions to optimize costs, streamline operations, and enhance customer experiences.

Banking 130

Banking Streamline Operations Retail Marketing 130

Everest Group

FEBRUARY 11, 2025

Legacy systems continue to hinder agility and innovation, posing challenges to operational efficiency. However, there is a growing recognition of the need for digitalization to streamline operations, enhance customer experience, and remain competitive in a rapidly changing market.

Administrative 130

Administrative Insurance Human Resources Finance 130

Everest Group

OCTOBER 17, 2024

billion in 2023 to over US$ 14 billion by 2028. from 2023 to 2028. Many payers currently manage relationships with more than seven partners, with some overseeing as many as 13. RCM experienced significant growth over the past five years, expanding from US$ 8.8-9.3 billion in 2021 to an estimated US$ 12.5-13

Marketing 147

Marketing Healthcare Management Administrative 147

Premier BPO

FEBRUARY 28, 2025

In 2023 alone, the United States reported 3,300 recalls across various industries, including automotive, food, medical, and consumer goods. The third one focused on the benefits of outsourcing recall management to specialized partners, emphasizing operational continuity and brand trust. Product recalls are becoming common worldwide.

Co-Sourcing 130

Co-Sourcing Management Sourcing Analytics 130