Groove Technology

NOVEMBER 24, 2023

As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024. This trend is expected to continue in 2024, as more businesses realize the benefits of outsourcing their IT operations to managed service providers.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

31 West

JUNE 11, 2024

Its key features include automation, especially in workflow and customer management. Zoho is known for its multiple social media channel integration and automated ticket routing, which frees up your agents’ time by reviewing each query and manually assigning it to the available and most qualified agent. Let’s get to the comparison.

Analytics 130

Analytics Automation Customer Support Customer Service 130

Perficient Digital Transformation

OCTOBER 29, 2024

The 2024 InsureTech Connect (ITC) conference was truly exhilarating, with key takeaways impacting the insurance industry. Artificial Intelligence (AI) for Process Automation Not surprisingly, AI permeated many of the presentations and demos across the session. Moreover, AI is not here to replace the human, but rather assist the human.

Insurance 111

Insurance Automation Management Service 111

31 West

APRIL 21, 2024

It’s known for its robust ticketing system, workflow automation, multiple integrations, reports and analytics, and Zendesk Sell. Growth : Growth offers everything included in the free plan and some extra features for growing businesses, like collision detection, automation, email server, SSL, comprehensive help desk support, etc.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

Zinnov

MAY 17, 2024

The enterprise landscape is on the cusp of a new era – Intelligent Automation 2.0 Businesses are progressing beyond mere task Automation, forging self-learning systems capable of data analysis, independent decision-making, and execution of entire value chains with minimal human involvement. automating even creative tasks.

Automation 52

Automation Robotics Process Automation Jobbing Software 52

Everest Group

APRIL 5, 2024

Intelligent Process Automation (IPA) Solutions Companies aiming to maintain competitiveness and strength recognize the importance of transitioning to a digital-first business model. Manual processes present numerous challenges, prompting enterprises to seek superior alternatives in digital, automated, and intelligent business practices.

Automation 49

Automation BPO Sourcing Finance 49

Everest Group

NOVEMBER 5, 2024

Providers in semiconductor engineering play a crucial role in addressing these needs by supporting fabless companies, integrated device manufacturers, electronic design automation tool providers, and foundries.

Engineering 52

Engineering Service Nearshoring Manufacturing 52

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 98

Automation Healthcare Robotics Process Automation Retail 98

Everest Group

JULY 16, 2024

Consequently, organizations are increasingly adopting conversational AI platforms, especially to support IT management, uncover growth opportunities, and expand in IT management.

Management 111

Management Automation Marketing Service 111

Amzur

SEPTEMBER 13, 2024

Introduction SuiteWorld 2024, NetSuite’s highly anticipated flagship conference, brought a host of exciting updates, reaffirming the platform’s commitment to innovation and AI-driven solutions. In this article, we’ll dive into the key highlights from SuiteWorld 2024, focusing on the groundbreaking AI innovations introduced at the event.

Analytics 72

Analytics Advisory Streamline Operations Automation 72

The Hackett Group

SEPTEMBER 24, 2024

Are Recognized for Their Cutting-Edge Digital Transformation Achievements Miami, FL – September 24, 2024 – The Hackett Group, Inc. These companies have successfully hyper-automated a wide range of end-to-end business processes through their creative application of intelligent automation, advanced analytics and artificial intelligence (AI).

Robotics Process Automation 69

Robotics Process Automation Automation Sourcing Advisory 69

Amzur

SEPTEMBER 10, 2024

Before that, let’s look into the top CIOs and CTOs’ priorities for 2024 – 2025 and dive deep into the AI tool’s list. Top 10 Priorities List Of CIOs and CTOs: 2024 – 2025 When selecting tools for your business, it’s important to remember that choosing mediocre tools will yield mediocre results. We don’t spam!

Robotics Process Automation 85

Robotics Process Automation Cybersecurity Analytics Government 85

Offshore India Data Entry

MAY 21, 2024

Introduction The Business Process Outsourcing (BPO) industry is on the brink of a major transformation in 2024. This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe.

BPO 105

BPO Offshoring Data Entry Business Process Outsourcing 105

Everest Group

OCTOBER 19, 2024

To stay competitive, providers are upskilling their workforce and automating processes to address the skill gap in cybersecurity. As digital threats evolve, providers must prioritize adaptive security measures and remain flexible to thrive in Europe’s complex regulatory environment.

Cybersecurity 52

Cybersecurity Service Insurance Regulations 52

Perficient Digital Transformation

AUGUST 2, 2024

Forrester released its Modern Application Development Services Landscape, Q3 2024 report to help businesses understand the value they can expect from modern application development (MAD) service providers and explore potential partners. However, relying solely on in-house development capabilities is not always feasible for many organizations.

Service 105

Service Manufacturing Healthcare Software 105

SEBPO

FEBRUARY 21, 2024

eTail 2024 Total 0 0 0 0 FEBRUARY 27-28, 2024 JW Marriott Desert Springs, Palm Springs, CA eTail 2024 For 25 years, eTail has empowered digital entrepreneurs and transformed eCommerce. He’s ready to discuss the latest in process outsourcing and automation for eCommerce.

Sales 59

Sales Outsourcing Automation Marketing 59

Perficient Digital Transformation

OCTOBER 1, 2024

The adoption of finance AI by finance functions has increased significantly in the past year with 58% using the technology in 2024 – a rise of 21 percentage points from 2023 – according to a survey by Gartner, Inc.” While administrative functions like HR, legal, and procurement were early adopters, finance initially lagged behind.

Finance 52

Finance Automation Analytics Administrative 52

Everest Group

SEPTEMBER 9, 2024

Firms are streamlining operations by automating processes, integrating new technologies, and outsourcing non-core activities such as IT management and back-office functions. Enterprises leverage AI and Machine Learning (ML) for predictive analytics, automated trading, and personalized financial advice.

Marketing 52

Marketing Service Banking Cybersecurity 52

Intelligent Sourcing

FEBRUARY 12, 2024

Over the years, many would have had it believed that business process delivery from locales near and afar would succumb to the advancements in automation and artificial intelligence. Equally, there has been a […] The post Location, Location, Location – 2024 and beyond appeared first on Intelligent Sourcing.

Offshoring 78

Offshoring Sourcing Automation 78

SEBPO

FEBRUARY 21, 2024

Borrell Miami 2024 Total 0 0 0 0 MARCH 10-12, 2024 Miami Marriott Biscayne Bay, Miami, FL Borrell Miami 2024 SEBPO is proud to sponsor Borrell Miami 2024! This show is all about harnessing AI, hyperlocal news, and digital revenue strategies for the local advertising and media industry.

Accounting 52

Accounting Automation Management Service 52

Everest Group

SEPTEMBER 19, 2024

Global In-house Center (GIC) Setup Capabilities in India - Provider PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report As enterprises navigate the market to identify the ideal partner for their GIC setup needs, they encounter options ranging from major global providers to specialized local firms.

Insurance 52

Insurance Automation Marketing Accounting 52

Everest Group

SEPTEMBER 18, 2024

They are also investing in talent development and automation to address the skill gap. Cybersecurity Services PEAK Matrix® Assessment 2024 – North America What is in this PEAK Matrix® Report In this research, we assess 30 North American cybersecurity providers, featured on the Cybersecurity Services PEAK Matrix® Assessment 2024.

Cybersecurity 52

Cybersecurity Service Research Marketing 52

31 West

APRIL 27, 2024

From document management to workflow automation, the tool is a one-stop platform for your team collaboration. The post Slack Vs. Zoho Connect: Communication Comparison In 2024 appeared first on 31West: In Zoho Connect, you can create and manage projects.

Right-Sizing 130

Right-Sizing Collaborations Efficiency Banking 130

Paysquare

AUGUST 28, 2024

Automation Automation streamlines payroll processes, reducing manual intervention, minimising errors, and enhancing efficiency. Best practices involve automating repetitive payroll tasks such as data entry, calculations, and reporting using payroll software or integrated HR systems. Emerging Trends in Payroll Management i.

Payroll 52

Payroll Cybersecurity Data Entry Analytics 52

Amzur

APRIL 18, 2024

AI offers powerful solutions to automate complex processes, enhance decision-making with predictive analytics, and streamline IT operations. 7 CIO Challenges In 2024: 1. Machine Learning, a branch of AI technology, can be used to automate the tedious tasks of cleansing and integrating data, ensuring accuracy for reliable analysis.

Cybersecurity 98

Cybersecurity Out-Tasking Automation Research 98

Perficient Digital Transformation

FEBRUARY 26, 2024

How AI and Automation is Changing the Retail Game As the digital landscape continues to evolve, retailers are increasingly turning to AI and automation to gain a competitive edge. Enter AI and automation , two powerful tools that can transform the retail landscape.

Retail 59

Retail Automation Inventory Management Reduced Costs 59

Perficient Digital Transformation

SEPTEMBER 9, 2024

Here are the key takeaways and insights you should know coming into Dreamforce 2024: The Agentic AI Approach: Automation at Scale The crux of Agentforce lies in its ability to deploy multiple autonomous AI agents within an organization. Join Us at Dreamforce!

Automation 52

Automation Customer Service Flexibility Manufacturing 52

Zinnov

JANUARY 10, 2024

Now, even as we catch our breath from 2023’s relentless pace of change, the heat is already turning up in 2024. If you thought last year was groundbreaking, wait – the trends poised to unfold in 2024 promise genuine business transformation. Bn by 2024, up 30% annually over the next five years). Where could pitfalls emerge?

Cybersecurity 59

Cybersecurity Software Engineering Automation 59

Everest Group

JUNE 12, 2024

event nexus 2024: The new matrix of global delivery June 12-13, 2024 Everest Group’s Rita N. Soni , Principal Analyst, will speak at NEXUS 2024 in a panel of experts in New Jersey. The Nexus 2024 event will discuss the deeper issues that influence the performance of the Nearshore Americas model.

Nearshoring 52

Nearshoring Impact Sourcing Flexibility Research 52

Everest Group

SEPTEMBER 20, 2024

Specific growth drivers include increased AI and automation adoption, rising demand for enhanced customer service, substantial investments in digital infrastructure, and a notable surge in demand from the energy and utilities sector amid a global energy crisis.

Management 52

Management Service Marketing Sourcing 52

IBM Services

FEBRUARY 7, 2024

In 2024, sustainability is taking center stage. In addition to CSRD, California has new mandatory reporting rules coming into play in 2024, while countries around the world are on the verge of implementing their own non-financial disclosure and documentation requirements. trillion to the global economy by 2050.

Government 95

Government Software Regulations Sourcing 95

Perficient Digital Transformation

AUGUST 1, 2024

As we gear up for Dreamforce 2024, we’re excited to share insights from one of Perficient’s key leaders, Eric Walk. What are you most excited about for Dreamforce 2024? Eric’s enthusiasm for Dreamforce 2024 is palpable. Stay tuned for more updates and insights from Dreamforce 2024!

Advisory 52

Advisory Automation Management Marketing 52

Everest Group

NOVEMBER 11, 2024

To learn more about the 2024 Everest Group AI Top 50, reach out to Vishal Gupta, vishal.gupta@everestgrp.com, Abhigyan Malik, abhigyan.malik@everestgrp.com , Priya Bhalla,  priya.bhalla@everestgrp.com , and Abhiram Srivatsa, abhiram.srivatsa@everestgrp.com.

Software 52

Software Automation Research Sourcing 52

Everest Group

AUGUST 7, 2024

Previously, insurers focused on cloud migration projects, process automation, and reducing data silos. To accelerate digital transformation, L&A insurers need support to create data-driven workflows, deliver seamless digital experiences, and achieve faster time-to-market.

Insurance 59

Insurance Service Marketing Collaborations 59

Everest Group

SEPTEMBER 16, 2024

AI services, including machine learning, natural language processing, and computer vision, further automate and enhance decision-making processes. These technologies enable personalized marketing, demand forecasting, pricing optimization, and customer sentiment analysis, driving business growth.

Retail 52

Retail Analytics Service Streamline Operations 52

IBM Services

NOVEMBER 14, 2023

Forrester Research just released “The Forrester Wave™: Digital Process Automation Software, Q4 2023: The 15 Providers That Matter Most And How They Stack Up” by Craig Le Clair with Glenn O’Donnell, Renee Taylor-Huot, Lok Sze Sung, Audrey Lynch, and Kara Hartig and IBM is proud to be recognized as a Leader.

Automation 115

Automation Software Government Research 115

Everest Group

NOVEMBER 4, 2024

Learn More Blog Unlocking Growth in Semiconductors: Outsourced Semiconductor Assembly and Test (OSAT’s) Pivotal Role and Emerging Opportunities for Service Providers Learn More What is the PEAK Matrix®?

Engineering 52

Engineering Service Nearshoring Regulations 52