Everest Group

SEPTEMBER 30, 2024

For instance, India and Eastern Europe have become hubs for IT and software development talent Cost arbitrage: While cost savings remain a key driver, the focus has shifted to achieving cost efficiency without compromising quality.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Automation Anywhere

MARCH 5, 2021

Robotic Process Automation (RPA) continues to be a top trend. Other surveys have shown a similar acceptance of the technology to automate, accelerate, and streamline businesses. That kind of platform makes it easy for all employees to build their own bots and help scale your automation initiatives faster. between 2020 and 2027.

Robotics Process Automation 98

Robotics Process Automation Automation Out-Tasking Operational Costs 98

Zinnov

DECEMBER 14, 2022

Process Intelligence: A crucial piece in the Automation Puzzle. Process Intelligence is a revolutionary modern solution for improving day-to-day business operations within enterprises. Value Unlock For Enterprises: Aiding An Enterprises’ Intelligent Automation Charter.

Automation 52

Automation Banking Design Operational Costs 52

Zinnov

DECEMBER 14, 2022

Process Intelligence: A crucial piece in the Automation Puzzle. Process Intelligence is a revolutionary modern solution for improving day-to-day business operations within enterprises. Value Unlock For Enterprises: Aiding An Enterprises’ Intelligent Automation Charter.

Automation 52

Automation Banking Design Operational Costs 52

Metasource

JANUARY 6, 2025

Rather than continuing to struggle with a manual process, modern teams are leveraging automation and artificial intelligence ( AI) in accounts payable to streamline workflows. Add in the newest AI technologies like computer vision, and moving to an automated invoice processing workflow becomes a no-brainer for any modern AP department.

Automation 52

Automation Accounting Out-Tasking Finance 52

IBM Services

SEPTEMBER 19, 2023

Specifically, generative AI would transform customer care, IT and network optimization and digital labor—all areas in which automation can notably help increase agility and efficiency. CSPs and NEPs usually have huge support centers and IBM has the potential to help transform workflows between all ecosystem players.

Robotics Process Automation 115

Robotics Process Automation Out-Tasking Automation Jobbing 115

Perficient Digital Transformation

NOVEMBER 20, 2024

For use cases where accuracy is prioritized over cost—such as in high-stakes applications like customer service—this hierarchical method is generally the recommended approach. Example Use Case: Intent Detection for Airline Customer Service Let’s consider an airline company using an automated system to respond to customer emails.

Out-Tasking 52

Out-Tasking Automation Design Efficiency 52

The Hackett Group

SEPTEMBER 26, 2024

Latest Report Shows Digital World Class ® Procurement Organizations Will Experience 54% Productivity Boost and 47% Cost Reduction Miami, FL – September 26, 2024 – According to new research from The Hackett Group, Inc. times greater than that of their peers – up from 2.2 times greater in 2019.

Robotics Process Automation 59

Robotics Process Automation Advisory Research Operational Costs 59

Capgemini

SEPTEMBER 13, 2024

How digital assets reshape the post-trade landscape in capital markets George Holt 08 July 2024 Facebook Twitter Linkedin The continued advancement of digital assets, including cryptocurrencies, security tokens, and other blockchain derivatives, is building a new era in the capital markets.

Marketing 52

Marketing Regulations Streamline Operations Reduced Costs 52

Metasource

JANUARY 27, 2022

Integration, scalability and the strategic implementation of technology, such as workflow automation and document management software, will play a bigger role in businesses this year as they look to take the next step in their digital transformations. That’s why more companies will be focusing on integrating systems in 2022.

Robotics Process Automation 52

Robotics Process Automation Right-Sizing Automation Collaborations 52

3Pillar Global

JANUARY 4, 2024

Growing revenue and reducing costs remains a top priority for healthcare organizations in 2024. By enhancing and even replacing legacy technology with faster, more efficient alternatives—as well as automating manual processes—healthcare organizations can both reduce costs and even open additional revenue streams.

Healthcare 52

Healthcare Reduced Costs Automation Administrative 52

Amzur

JANUARY 13, 2022

Since the onset of the COVID-19, companies have been looking for various ways to use cloud computing technologies to manage their business excellence and performance while minimizing their operational costs with limited resources. Employee productivity: Downtimes and disruptions can frustrate and put pressure on your employees.

Management 98

Management Operational Costs Efficiency Government 98

Mattsen Kumar

OCTOBER 1, 2024

from 2024 to 2030. IBM’s global study results demonstrate that 74% of Energy & Utility companies surveyed have implemented or are analyzing using AI in their operations. The promise of AI goes far beyond mere automation; it’s about creating a more dynamic, responsive, and personalized customer experience.

Streamline Operations 52

Streamline Operations Customer Service Efficiency Operational Costs 52

Capgemini

SEPTEMBER 12, 2024

Insuring the future with a payer-provider partnership Capgemini 10 September 2024 Facebook Twitter Linkedin New technologies and regulations make collaboration more valuable than ever In brief: New technologies and regulations are changing the healthcare landscape. For proactive health payers, these changes carry immense opportunity.

Insurance 52

Insurance Healthcare Regulations Administrative 52

Capgemini

OCTOBER 28, 2024

The time to act is now: Scale up for a sustainable energy transition Miguel Sossa Oct 28, 2024 Facebook Linkedin How today’s business leaders can embrace energy-efficient practices to accelerate their sustainability agendas Businesses striving to meet net-zero goals by reducing emissions must optimize energy consumption across all assets.

Efficiency 52

Efficiency Operational Costs Government Analytics 52

IBM Services

APRIL 25, 2024

Background of business process reengineering BPR emerged in the early 1990s as a management approach aimed at radically redesigning business operations to achieve business transformation. This might include streamlining payroll processes, digitizing HR operations or automating invoicing procedures.

Supply Chain Management 59

Supply Chain Management Finance Human Resources Robotics Process Automation 59

Perficient Digital Transformation

JULY 25, 2024

annually due to increasing demand for 24x7x365 customer services and a need to reduce operational costs. Empower manufacturers to improve their manufacturing operations by managing inventory levels, providing forecasting accuracy which can help optimize production fulfillment based on cost and geography. during 2024-2032.

Order Management 52

Order Management Management Manufacturing Inventory Management 52

Mercans

FEBRUARY 23, 2023

billion by 2024, growing at a CAGR of 5.5% from 2020 to 2024. The most cited tradeoffs are the opportunity for greater control and flexibility (arguably the pillars of organizational agility) with a global technology approach vs. the opportunity to reduce operating costs and risks via an outsourcing model.

Payroll 58

Payroll Outsourcing Robotics Process Automation Software 58

Magellan Solutions

MAY 8, 2024

billion in revenue by 2024, companies are turning to external experts for innovative solutions that give them a serious competitive advantage. Businesses rely heavily on IT services to streamline operations, increase efficiency, and accelerate growth. That’s the beauty of robotic process automation (RPA).

Service 52

Service Cybersecurity Robotics Process Automation Inventory Management 52

Amzur

JANUARY 13, 2022

Since the onset of the COVID-19, companies have been looking for various ways to use cloud computing technologies to manage their business excellence and performance while minimizing their operational costs with limited resources. Employee productivity: Downtimes and disruptions can frustrate and put pressure on your employees.

Management 52

Management Operational Costs Efficiency Government 52

Magellan Solutions

JULY 28, 2021

Design the network appropriately for rapid delivery, free or low-cost shipping, and free returns, and determine optimal inventory placement. billion revenue in 2020, it is poised to further climb to $300 billion in 2024, a 5-year CAGR of 17.1% (IDC, 2020). This may require different supply chain strategies. . Order Fulfillment.

Retail 52

Retail E-Commerce Sales Inventory Management 52

Everest Group

MARCH 7, 2025

The unseen cost of intelligence: Generative AIs (gen AIs) growing environmental footprint Gen AI is rewriting the rules of innovation, pushing the boundaries of what machines can create, automate, and enhance. Large-scale AI applications in cloud, chatbots, and automation platforms contribute heavily to energy drain.

Regulations 130

Regulations Co-Sourcing Manufacturing Government 130

Everest Group

MARCH 20, 2025

Google made its intentions around disrupting the Customer Experience (CX) market clear last year, with the announcement of its Customer Engagement Suite in September 2024. With these tools, businesses can personalize customer interactions, automate workflows, and accelerate time to value for AI-driven customer service.

Co-Sourcing 130

Co-Sourcing Automation Efficiency Customer Service 130

Everest Group

FEBRUARY 25, 2025

Our Top GBS Employers in India, the Philippines, and Poland 2024 research shows that GBS/GCCs brand perception is volatile and requires continuous readjustments. Poor planning, or a lack of proactive adjustments, can then create fragmented processes and bottlenecks.

Government 130

Government Offshoring Right-Sizing Labor Costs 130

Metasource

JANUARY 6, 2025

Rather than continuing to struggle with a manual process, modern teams are leveraging automation and artificial intelligence ( AI) in accounts payable to streamline workflows. Add in the newest AI technologies like computer vision, and moving to an automated invoice processing workflow becomes a no-brainer for any modern AP department.

Automation 52

Automation Accounting Out-Tasking Finance 52

SEBPO

DECEMBER 11, 2024

BLOG How Outsourcing Can Fuel Business Growth December 11, 2024 Kathleen Katz, Vice President of Marketing at SEBPO, provides a fresh perspective on outsourcing and its benefits for business growth.

Outsourcing 96

Outsourcing Out-Tasking Retail Finance 96

The Hackett Group

DECEMBER 11, 2024

Report Highlights Significant Increases in Productivity and Strategic Business Alignment, Setting the Stage for Gen AI to Boost HR Efficiency by 51% MIAMI December 11, 2024 According to new research from The Hackett Group, Inc. Technology investments further underscore this commitment to reducing operational costs.

Advisory 59

Advisory Labor Costs Human Resources Research 59

The Hackett Group

OCTOBER 22, 2024

Digital World Class ® Finance Organizations Operate With 47% Lower Process Costs and 50% Fewer Full-Time Staff Compared to Peers MIAMI, FL – October 22, 2024 – Generative artificial intelligence (Gen AI) is reshaping the finance landscape, disrupting traditional operations and pushing the boundaries of what’s possible.

Finance 59

Finance Advisory Marketing Reduced Costs 59

Capgemini

NOVEMBER 18, 2024

Navigating Transformation: Key priorities for Insurance CFOs in an evolving sector Amit Bhaskar Nov 07, 2024 With rising customer awareness of risks and pricing, insurers are prioritizing engaging experiences with differentiated products, and need CFOs to become more open, accurate, responsive, transparent, and efficient.

Insurance 52

Insurance Finance Analytics Risk Management 52

Capgemini

OCTOBER 7, 2024

Capgemini & Zendesk: Transforming Employee Experience Patryk Sochacki Oct 01, 2024 Facebook Linkedin The modern HR landscape is rapidly evolving, and at the heart of this transformation is the pursuit of exceptional Employee Experience(EX).

Out-Tasking 52

Out-Tasking Operational Costs Analytics Marketing 52

Capgemini

OCTOBER 28, 2024

Secure and sustainable: Integrating cybersecurity with environmental responsibilities Michael Wasielewski and Greg Bentham 28 Oct 2024 Facebook Twitter Linkedin What if safeguarding your data could also help save the planet? Enhance cybersecurity while supporting sustainability by minimizing energy consumption and operational costs.

Cybersecurity 52

Cybersecurity Efficiency Reduced Costs Operational Costs 52

Planergy Software

MARCH 20, 2025

Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. Rising operational costs, dependency on government funding, and the complexities of managing multiple schools create a fragile financial ecosystem. What's PLANERGY? Modern Spend Management and Accounts Payable software.

Co-Sourcing 52

Co-Sourcing Reduced Overhead Finance Right-Sizing 52

Capgemini

FEBRUARY 26, 2025

Reduce data noise and optimize costs of handling data using predictive analytics Aleksandra Baejowska & ukasz Piech 26 Nov 2024 Facebook Twitter Linkedin Knowledge is power In the era of digital transformation, the phrase knowledge is power takes on a new dimension. Lastly, theres the cost of errors.

Analytics 52

Analytics Operational Costs Out-Tasking Data Entry 52

Capgemini

FEBRUARY 18, 2025

Elevate customer and employee experiences with generative AI-powered copilots and agents Paul Harrison Oct 23, 2024 Facebook Linkedin Introduction In the realm of customer service, bots or chatbots were heralded as game-changers. However, reality has fallen short of these expectations for many organizations and consumers.

Out-Tasking 52

Out-Tasking Sales Customer Support Finance 52

Capgemini

OCTOBER 11, 2024

Thierry Kahane, Jan-Malte Prädel, Victor Stevens Oct 09, 2024 Facebook Linkedin Generative AI (Gen AI) revolutionizes process optimization. Historical attempts at process improvement, from re-engineering to robotic process automation (RPA) have often fallen short of expectations. Will Gen AI fulfill the promise of process optimization?

Engineering 52

Engineering Research Collaborations Out-Tasking 52