SEBPO

DECEMBER 21, 2023

BLOG Four Hot Tips for Automation in 2024 December 21, 2023 As we wrap up an exciting year, the SEBPO Team is taking a moment to reflect on the valuable insights gained from participating in an impressive array of conferences, summits, and industry events in 2023. What does this mean for Pharma compliance? During the rise of Web 2.0

Automation 52

Automation Out-Tasking Sales Regulations 52

Automation Anywhere

JULY 15, 2022

Even today, more than two years after the pandemic first hit, workers are still quitting their jobs and dropping out of the workforce entirely or searching for new positions that offer better benefits, more pay, and the ability to work remotely. million workers since March 2020, and a shortage of 330,000 truckers is forecasted through 2024.

Automation 75

Automation Supply Chain Management Inventory Management Shipping & Transportation 75

Groove Technology

SEPTEMBER 26, 2024

Leveraging Communication Tools: Offshore teams use tools like Slack, Zoom, and Jira for instant messaging, video calls, and task tracking. Implementing Smart Task Management: Teams optimize productivity by assigning independent tasks, handing off work across time zones, and using version control to ensure continuous progress.

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Offshoring Software Outsourcing Right-Sizing 130

SEBPO

AUGUST 7, 2024

BLOG 4 Ways to Fix Failing Ad Operations August 7, 2024 Are your Ad Operations (AdOps) leaving you puzzled at their lackluster performance? Lack of Automation 4. The absence of automation hampers scalability, reduces precision, and can diminish the effectiveness of your Ad Operations. Volume and Inability to Scale 2.

Out-Tasking 105

Out-Tasking Data Entry Automation Nearshoring 105

31 West

JANUARY 25, 2023

These applications are engineered to automate complex ITSM operations and simplify all kinds of technical jobs. Founded by Fred Luddy in 2024, the ServiceNow help desk is built on the Now platform and is one of the most trusted and widely implemented ITSM solutions. Using AutoTask, you can automate repetitive tasks.

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

SEBPO

JANUARY 31, 2024

BLOG Cracking the Code: How Outsourcing Transforms Data Solutions January 31, 2024 Data is the key to unlocking valuable insights, driving innovation, correcting costly errors, and making informed decisions that shape the future of your business. Check out the rest of our articles here! Δ Want more insights? Click here.

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Outsourcing Out-Tasking Efficiency Flexibility 98

Perficient Digital Transformation

JUNE 19, 2024

Our risk and regulatory compliance experts, Carl Aridas and Chandni Patel, have just returned from XLoD 2024 in New York. Second , AI can automate many mundane, low-value tasks performed by risk staff, freeing them to focus on more high-value tasks.

Out-Tasking 52

Out-Tasking Automation Risk Management Risk Management 52

31 West

JULY 10, 2024

Let’s find out… Today, we’ll explore the highlights of the CS industry in 2024, and 12 trends for the industry coming into 2025. The Major Shifts in the Customer Support Industry in 2024 Before diving into our predictions for the coming year, let’s stroll down Memory Lane and recall the biggest changes in the CS industry in 2024.

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Customer Support Cybersecurity Customer Service Sales 130

SEBPO

JULY 17, 2024

BLOG Amplify Your Competitive Edge with Onshoring, Offshoring, Nearshoring, Smartshoring, or Outsourcing July 17, 2024 Onshoring | Offshoring | Nearshoring | Smartshoring | Outsourcing Companies want every advantage possible to surpass their competition, prompting them to explore alternative business strategies that bolster year-over-year growth.

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Nearshoring Offshoring Outsourcing Out-Tasking 104

Perficient Digital Transformation

FEBRUARY 1, 2024

The conference will take place on February 11-14, 2024, in Orlando, Florida. Automation and using technology to reduce manual mundane tasks while focusing on primary tasks that reap benefits faster will be what all streams will be focusing on this year. Reach out to connect with us. SCOPE is only a few weeks away!

Healthcare 59

Healthcare Research Out-Tasking Regulations 59

The Hackett Group

FEBRUARY 13, 2024

Finance leaders will also need to do more with less operationally in 2024 because they expect to see a 5% increase in finance workloads and a slight decrease in staffing and operating budget, The Hackett Group ® found. Digital transformation remains a top five priority for finance in 2024, the research found.

Finance 59

Finance Robotics Process Automation Reduced Costs Research 59

Groove Technology

SEPTEMBER 26, 2024

Groove Technology Website: [link] Company Size: 201-500 employees Founding Year: 2016 Groove Technology stands out as a dynamic Java outsourcing provider. Implement the following: Utilize project management tools like Jira or Trello for task tracking Set up version control systems (e.g.,

Outsourcing 100

Outsourcing Right-Sizing E-Commerce Collaborations 100

Automation Anywhere

MARCH 5, 2021

Robotic Process Automation (RPA) continues to be a top trend. Other surveys have shown a similar acceptance of the technology to automate, accelerate, and streamline businesses. That kind of platform makes it easy for all employees to build their own bots and help scale your automation initiatives faster. between 2020 and 2027.

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Robotics Process Automation Automation Out-Tasking Operational Costs 98

Perficient Digital Transformation

MARCH 1, 2024

Here are the details of the significant features being introduced by Oracle this month with “ Oracle’s March 2024 EPM Cloud Platform update ” as part of their monthly updates. EPM Automate Previously simulateConcurrentUsage EPM Automate command and REST API were used to test the performance of the Adhoc grids in native mode.

Jobbing 52

Jobbing Automation Sourcing Out-Tasking 52

IBM Services

SEPTEMBER 19, 2023

Specifically, generative AI would transform customer care, IT and network optimization and digital labor—all areas in which automation can notably help increase agility and efficiency. CSPs and NEPs usually have huge support centers and IBM has the potential to help transform workflows between all ecosystem players.

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Robotics Process Automation Out-Tasking Automation Jobbing 115

IBM Services

JANUARY 16, 2024

The start of 2024 brings forth many questions as to what we can expect in the year ahead, especially in the financial services industry, where technological advances have skyrocketed and added complexities to an already turbulent landscape. An investment in the tools and infrastructure to combat such threats is likely to occur in 2024.

Service 51

Service Banking Risk Management Risk Management 51

IBM Services

FEBRUARY 26, 2024

Automated impact analysis In business, every decision contributes to the bottom line. But with automated lineage from MANTA, financial organizations have seen as much as a 40% increase in engineering teams’ productivity after adopting lineage. Realize the benefits of automated data lineage today. Don’t wait.

Service 97

Service Regulations Engineering Banking 97

Groove Technology

SEPTEMBER 26, 2024

We will highlight the key benefits of outsourcing to this thriving tech hub and recommend the Top 11 Software Development Outsourcing Companies in Vietnam, including why Groove Technology stands out as a trusted partner. The EF English Proficiency Index ranks Vietnam 60th out of 111 countries.

Software 100

Software Outsourcing E-Commerce Right-Sizing 100

31 West

SEPTEMBER 28, 2024

Here are the main tasks that CJM solves: Understanding the targeted audience deeper – Developing a CJM will help you get a clearer picture of your customers: who they are, why they choose your brand, what guides them when ordering, etc. Adding milestones ensures that these high-impact keywords align with your business goals.

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Call Center Customer Service Out-Tasking Sales 130

Zinnov

APRIL 29, 2024

However, finding the right balance is a delicate task, as evidenced by the much-anticipated Fed pivot that has recently materialized. The next Federal Reserve meeting on April 30th and May 1st, 2024 , is not expected to result in rate cuts. in 2024 , with APAC leading the charge and Cybersecurity being a major focus.

Service 52

Service Cybersecurity Banking Manufacturing 52

Paysquare

MARCH 3, 2024

A payroll management system is a special software that can help businesses by automating and simplifying various payroll procedures, such as the calculation of taxes, benefits, take-home salary of employees, etc. It includes things like figuring out payments, deducting taxes, and sending out paychecks or direct transfers.

Payroll 52

Payroll Regulations Data Entry Administrative 52

Perficient Digital Transformation

MARCH 5, 2024

As the new year has begun, the Digital Marketing team at Perficient has identified a number of areas where they expect a continued focus throughout 2024 within their areas of expertise. Some represent opportunities, others are things to watch out for – all will provide you value to have them on your radar.

Marketing 52

Marketing Out-Tasking Sales Engineering 52

Premier BPO

JULY 5, 2024

Industry leaders from across the contact center landscape gathered for NECCF Forum 2024. ” Experts shared the powerful confluence of AI, data analysis, and automation to create extraordinary customer experiences. Free human agents for complex interactions as automation handles routine tasks.

BPO 69

BPO Out-Tasking Automation Analytics 69

Frevvo

FEBRUARY 8, 2022

Despite most white-collar workers now working on computers, the average employee’s working day is still filled with a surprising amount of manual tasks within a digital environment. Use the links below: What Is Digital Process Automation? What Is Digital Process Automation? Benefits of Digital Process Automation.

Automation 52

Automation Robotics Process Automation Out-Tasking Data Entry 52

Amzur

JANUARY 10, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Here, your biggest challenges are tedious task automation and improving your employee’s productivity.

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105

SEBPO

MAY 3, 2024

BLOG Scaling Your Business Through Smart Outsourcing May 3, 2024 This is a special edition of A Media Operator (AMO), sponsored by SEBPO and written by AMO. I’d look at revenue-generating tasks for a couple of reasons. Outsource repeatable tasks like data entry, logging, and sending basic information. That’s a huge win.

Outsourcing 98

Outsourcing Out-Tasking Jobbing Accounting 98

Perficient Digital Transformation

SEPTEMBER 17, 2024

Will you be at Opticon 2024? Reduced Collaboration: Siloed teams miss out on synergies and collaborative opportunities, stifling innovation and limiting the organization’s potential. There are many out of the box integrations but custom integrations can also be created using Optimizely’s API framework.

Marketing 109

Marketing Collaborations Reduced Overhead Automation 109

Magellan Solutions

FEBRUARY 15, 2023

Before digital marketing evolved, performing daily tasks, gathering data, and generating leads had been really time consuming for marketers. Those tasks added to the employees’ pile of work which hindered them from focusing on their other core businesses. A CRM virtual assistant does more than just marketing tasks.

Out-Tasking 95

Out-Tasking Sales Customer Service Marketing 95

Everest Group

FEBRUARY 22, 2024

Reach out to discuss further. In the ever-evolving IT landscape, enterprises have always prioritized productivity and aim to provide digital counterparts to assist and augment employees’ day-to-day tasks. Everest Group research found enterprises ranked productivity as a top three expectation from service providers in 2024.

Out-Tasking 64

Out-Tasking Cybersecurity Government Service 64

Automation Anywhere

JUNE 2, 2022

FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product FortressIQ Interest in low-code development is skyrocketing. According to Gartner , more than 65% of application development in 2024 will be performed by low-code platforms. They have limited process understanding.

Robotics Process Automation 80

Robotics Process Automation Automation Flexibility Research 80

IBM Services

JANUARY 30, 2024

billion in 2024, up from $563.6 To overcome various challenges associated with multicloud , organizations need to map out a comprehensive multicloud management strategy to achieve overall success. With the help of automation tools, organizations can reduce the number of manual tasks traditionally assigned to IT teams.

Regulations 98

Regulations Flexibility Automation Healthcare 98

Simplr

AUGUST 1, 2022

Some customers flat out don’t want to converse with bots, after all!) A human touch is more helpful than an automated bot in certain usages, especially when it comes to nuanced or delicate interactions such as payment disputes. Bots are best used when it comes to completing simple tasks or self-service after-sales interactions.

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Sourcing Sales Customer Service Retail 105

Perficient Digital Transformation

AUGUST 26, 2024

The Power Platform Community Conference 2024 in Las Vegas is fast approaching, and it’s shaping up to be one of the most impactful events of the year for anyone involved in digital transformation. PPCC 2024 is set to showcase cutting-edge AI innovations, building on the success of previous years. What’s New for the 2024 Conference?

Automation 52

Automation Out-Tasking Analytics Collaborations 52

SEBPO

MARCH 25, 2024

BLOG Four Tips to Nurture Outsourcing Partnerships March 25, 2024 Outsourcing partnerships amplify your company’s ability to achieve its goals faster by enhancing your teams’ skills and bandwidth. Check out the rest of our articles here! This improves your customer experiences, quality, processes, productivity, and delivery.

Outsourcing 52

Outsourcing Out-Tasking Business Process Outsourcing Automation 52

Amzur

AUGUST 29, 2024

If you are in the automotive industry, process automation is crucial to enhancing operations and minimizing downtime. The latest USA 2024 Annual Regulatory Report from FINRA classified AI as an “emerging risk,” citing concerns about accuracy, privacy, bias, and intellectual property.

Government 102

Government Engineering Collaborations Out-Tasking 102

Perficient Digital Transformation

AUGUST 2, 2024

What went wrong on July 19, 2024? On July 19, 2024, the cybersecurity company CrowdStrike made a mass update to its CrowdStrike Falcon sensor on millions of computers worldwide. Getting this certificate is a non-trivial task that takes time. The driver itself was not changed, and therefore was still digitally signed as safe.

Cybersecurity 59

Cybersecurity Out-Tasking Engineering Automation 59

IBM Services

FEBRUARY 6, 2024

Automation Automation tools are a significant feature of cloud-based infrastructure. Serverless computing (or serverless) is a computing model that offloads all the backend infrastructure management tasks—provisioning, scaling, scheduling, and patching. What is a hybrid cloud?

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E-Commerce Software Flexibility Automation 106