Remove 2024 Remove Automation Remove Reduced Costs
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Capital Markets IT Services PEAK Matrix® Assessment 2024

Everest Group

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Firms are streamlining operations by automating processes, integrating new technologies, and outsourcing non-core activities such as IT management and back-office functions.

Marketing 130
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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024. The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024. The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024. The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house.

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Harnessing Emerging Technology to Unleash Enterprise Cost Optimization | LinkedIn Live

Everest Group

Understand the enterprise technology ecosystem, including AI/ML, Automation, and Process Intelligence tech, and how they drive optimization. Explore the dynamics of technology adoption on process optimization across various industries and functions, highlighting benefits and challenges.

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AI-Powered Customer Service: Friend or Foe? Why Digital CX is Failing (and How to Fix It)

Premier BPO

Premier BPO’s analysis of Forrester’s 2024 US CX Index has garnered valuable insights that executives can leverage to transform their brand’s CX and tread the path to sustainable growth. The US Customer Experience Index Rankings, 2024 2. References 1. Best Practices for AI & Self-Service 3. IBM Global AI Adoption Index 4.

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Efficient CX Delivery: A Tech-driven Approach | Webinar

Everest Group

WEBINAR Efficient CX delivery: A tech-driven approach September 26, 2024 9:00 AM PT | 12 PM ET Catch Everest Group Partner David Rickard as he joins an expert panel to explore how leading technologies, such as generative AI (GenAI), automation, analytics and more, are delivering value for organizations without compromising service quality.