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The funding for business servicesinnovation is showing signs of drying up. In short, my thesis is the euphoria that GBS experienced as the hero of the enterprise is over, and the heady trajectory of more people, more scope, and more change is likely on hold in 2024. So, what does this mean for GBS? Am I too negative?
The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. The noteworthy revenue earned by the BPO industries was more than $32.5 These companies are being lauded for their expertise, innovative solutions, and unwavering commitment to excellence. billion in the year 2022.
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