Everest Group

FEBRUARY 16, 2024

The introduction of new regulations in the financial sector necessitates a dynamic regulatory compliance framework, posing a global management challenge for these institutions. They are working to safeguard themselves from financial crimes while managing operational costs and enhancing delivery capabilities.

Co-Sourcing 69

Co-Sourcing Banking Service Advisory 69

Premier BPO

NOVEMBER 15, 2024

According to Sedgwick Brand Protection’s 2024 State of the Nation Recall Index, 3,301 recall events occurred across five industries in 2023. 3 The broader impact across supply chains can also disrupt operations and compliance, especially in regulated markets. reached a seven-year high, increasing by 11% from the previous year.

Co-Sourcing 56

Co-Sourcing BPO Outsourcing Regulations 56

Premier BPO

JULY 16, 2024

This culture instills the necessary skills and knowledge to excel at their jobs and be a source of learning for their peers. The deadline to securing an ISO certification meant compressing months’ worth of training on complex regulations into mere weeks. Awards are a great validation, but client success and an overall 85.3%

Co-Sourcing 76

Co-Sourcing BPO Sourcing Regulations 76

Premier BPO

JULY 12, 2024

The US Health Insurers Customer Experience Index Rankings, 2024 paint a bleak picture of the health sector struggling to keep up with other sectors regarding Customer Experience (CX) and Digital Maturity. The US Health Insurers Customer Experience Index Rankings, 2024 2. Unfortunately, this is not a one-off occurrence. References 1.

Healthcare 79

Healthcare Efficiency BPO Insurance 79

Capgemini

OCTOBER 30, 2024

The role of data and AI in driving sustainability for banks Satish Weber and Tej Vakta Oct 28, 2024 Facebook Linkedin How cutting-edge tech will shape the future of environmental and social impact in banking In finance, the goal is to go green – now more than ever. Central banks and regulators often request risk-assessment scenarios.

Banking 52

Banking Service Insurance Finance 52

Premier BPO

JUNE 7, 2024

The analysis helped create a co-sourcing solution that easily integrated with the client’s system through training and cultural sensitivity workshops to foster a cohesive team environment. We differentiate ourselves through our Premier Sync framework , which offers co-sourcing solutions tailored to your specific challenges.

Outsourcing 72

Outsourcing Co-Sourcing BPO Operational Costs 72

Premier BPO

JULY 12, 2024

The US Health Insurers Customer Experience Index Rankings, 2024 paint a bleak picture of the health sector struggling to keep up with other sectors regarding Customer Experience (CX) and Digital Maturity. The US Health Insurers Customer Experience Index Rankings, 2024 2. Unfortunately, this is not a one-off occurrence. References 1.

Healthcare 52

Healthcare Efficiency BPO Insurance 52