The Hackett Group

MARCH 26, 2024

Miami, FL – March 26, 2024 – Answerthink, a division of The Hackett Group , Inc. NASDAQ: HCKT), today announced it has received an SAP ® North America Award for Partner Excellence 2024 for Service. We could not achieve this recognition without the collaboration of SAP, and we look forward to continued mutual success in 2024.”

Service 105

Service Advisory Sales Analytics 105

Everest Group

SEPTEMBER 17, 2024

Customer Experience Management (CXM) Services PEAK Matrix® Assessment – APAC In 2023, the APAC region’s Customer Experience Management (CXM) market witnessed moderate growth, fueled by the adoption of omnichannel solutions, generative AI, and cloud services and the evolving social media landscape.

E-Commerce 52

E-Commerce Management Service Retail 52

31 West

JUNE 11, 2024

If you offer after-hours customer service , you might have had days when you couldn’t understand which customer query should be prioritized. FreshDesk: Best For Startups and Small-Scale Companies Freshdesk aims to deliver a stellar customer support service. Zendesk’s priority is its customer support service.

Analytics 130

Analytics Automation Customer Support Customer Service 130

Everest Group

NOVEMBER 8, 2024

Experience-Driven Integrated BFS Operations PEAK Matrix® Assessment Banking and Financial Services (BFS) firms are increasingly seeking providers that offer integrated front- and back-office solutions to optimize costs, streamline operations, and enhance customer experiences.

Banking 52

Banking Streamline Operations Retail Marketing 52

Everest Group

APRIL 23, 2024

Insurance Intermediaries Services Amid evolving market dynamics, the insurance intermediary sector is transforming significantly. Concurrently, providers are actively investing in digital capabilities, partnering with InsurTech companies, and enhancing collaboration with intermediaries through a consultative approach.

Insurance 64

Insurance Service Finance BPO 64

Everest Group

AUGUST 7, 2024

Life & Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment The Life and Annuity (L&A) insurance industry is rapidly transforming, driven by technology advances and evolving customer expectations. Further, they are integrating AI and gen AI solutions in their core offerings.

Insurance 59

Insurance Service Marketing Collaborations 59

31 West

APRIL 27, 2024

Effective management and a streamlined workflow require excellent collaboration between your internal and external teams. If you are an IT team offering after-hours call services , you need a communication platform that allows uninterrupted communication. Zoho Connect and Slack are our best choices for effective team collaboration.

Right-Sizing 130

Right-Sizing Collaborations Efficiency Banking 130

Groove Technology

OCTOBER 14, 2024

Software testing outsourcing is the practice of outsourcing software testing services to specialized companies. Important criteria to consider include: the company's reputation and experience, technical capabilities, scope of services provided, quality of customer service, and value for money.

Software 130

Software Outsourcing Service E-Commerce 130

Everest Group

JANUARY 25, 2024

Application Transformation Services Recognizing the increasing demands of customers and business imperatives for meeting productivity mandates, enterprises are increasingly acknowledging the significance of application transformation.

Service 78

Service Manufacturing Sourcing Engineering 78

Groove Technology

SEPTEMBER 27, 2024

According to the Global Services Location Index 2023 by A.T. Kearney, India leads the rankings for IT service outsourcing, followed closely by China and Malaysia. from 2024-2030 (Grand View Research, 2023). English proficiency is often a key indicator of a country's ability to collaborate seamlessly with international clients.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Everest Group

SEPTEMBER 18, 2024

In-Person event CLINTON GLOBAL INITIATIVE | 2024 September 23-24, 2024 Everest Group’s Rita N. Soni , Principal Analyst for Impact Sourcing and Sustainability, will be in attendance at the Clinton Global Initiative 2024 meeting on September 23-24, held in New York City. This year, the focus is  what’s working.

Impact Sourcing 52

Impact Sourcing Sourcing Government Research 52

The Hackett Group

AUGUST 1, 2024

Miami, FL – August 1, 2024 – The Hackett Group, Inc. NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. It will be the first offering recommended by Oracle for payroll-managed services in this market. About The Hackett Group The Hackett Group, Inc.

Payroll 78

Payroll Collaborations Managed Services Management 78

31 West

APRIL 21, 2024

With both offering so many advanced customer support service tools and a fully integrated ticketing system, picking the one that fits your business needs and budget can be a little overwhelming. Freshdesk has a free forever plan that allows up to 10 customer service agents to use its basic features for free. Let’s get started.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

SEBPO

MAY 21, 2024

AdMonsters Ops 2024 Total 0 0 0 0 JUNE 3-4, 2024 Metropolitan Pavilion, New York, NY AdMonsters Ops 2024 The AdMonsters Ops Conference is coming. Small group sessions designed to promote conversation and collaboration. If you’re not there, you’re missing out! Breakout sessions led by industry leaders. Headed to Ops?

Sales 59

Sales Outsourcing Collaborations Design 59

Amzur

SEPTEMBER 13, 2024

Introduction SuiteWorld 2024, NetSuite’s highly anticipated flagship conference, brought a host of exciting updates, reaffirming the platform’s commitment to innovation and AI-driven solutions. In this article, we’ll dive into the key highlights from SuiteWorld 2024, focusing on the groundbreaking AI innovations introduced at the event.

Analytics 72

Analytics Advisory Streamline Operations Automation 72

Groove Technology

SEPTEMBER 26, 2024

We'll delve into critical selection criteria, explore the potential benefits and challenges, and outline best practices for fostering effective offshore collaborations. Shared documents and time zone management tools also ensure smooth collaboration. Regular meetings, role clarity, and status updates help reduce misunderstandings.

Offshoring 130

Offshoring Software Outsourcing Right-Sizing 130

Perficient Digital Transformation

OCTOBER 9, 2024

It favors speed over size, agility over efficiency, and cross-functional collaboration over rigid structures. IDC defines digital business professional services as “the project-based services applied toward the creation of digital business capabilities”. You must be prepared to adapt and scale your teams as priorities shift.

Marketing 104

Marketing Service Right-Sizing Collaborations 104

Groove Technology

OCTOBER 1, 2024

The model provides significant benefits, including real-time collaboration due to time zone alignment, cultural affinity, access to skilled talent pools, and enhanced quality control. Time Zone Alignment and Real-Time Collaboration One of the most significant advantages of nearshore outsourcing is the alignment of working hours.

Nearshoring 130

Nearshoring Software Outsourcing Offshoring 130

Perficient Digital Transformation

FEBRUARY 22, 2024

We bring the global depth, scale, and industry expertise our larger competitors bring, but with the flexibility and collaboration of our smaller competitors. It’s a new era and I can’t wait to see what this team achieves in 2024 and beyond!

Manufacturing 114

Manufacturing Healthcare Flexibility Collaborations 114

Everest Group

AUGUST 16, 2024

Digital Interaction Intelligence Products PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we examine 19 DII technology providers and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. LEARN MORE ABOUT Top Service Providers

Healthcare 52

Healthcare Collaborations Marketing Efficiency 52

Perficient Digital Transformation

OCTOBER 1, 2024

The Salesforce Success Roundtable at Dreamforce 2024, led by Chelsea Monda, Director of Salesforce Global Consulting , focused on strategies to maximize return on investment (ROI) and drive innovation using Salesforce. This collaborative environment was aimed at fostering meaningful conversations around digital transformation.

Manufacturing 52

Manufacturing Healthcare Collaborations Sales 52

Everest Group

JANUARY 17, 2024

The industry is experiencing a surge in collaborations and partnerships among payment integrity solution providers, healthcare organizations, and regulatory bodies to create robust ecosystems that foster innovation. LEARN MORE ABOUT Top Service Providers

Healthcare 69

Healthcare Collaborations Analytics Marketing 69

Groove Technology

SEPTEMBER 26, 2024

The decision becomes even more complex for businesses seeking high-quality development services without compromising security, communication, or deadlines. What factors should you consider, and how can you ensure that your chosen partner delivers quality solutions while maintaining seamless collaboration?

Outsourcing 100

Outsourcing Right-Sizing E-Commerce Collaborations 100

31 West

DECEMBER 15, 2023

Writing services are popular for many reasons. This convenient and accessible support helps kids succeed academically by facilitating collaboration between learners and skilled writers. When using reputable homework services, people can protect their personal and educational data.

Cybersecurity 130

Cybersecurity Engineering Software Accounting 130

Perficient Digital Transformation

MAY 16, 2024

We have our passes and are ready to hit the road for Informatica World 2024! Informatica World is an annual event that brings together over 2,000 experts to network, collaborate, and strategize new use cases on the Informatica platform. Informatica empowers customers to maximize their data and AI capabilities. See you there!

Collaborations 52

Collaborations Sales Management Service 52

IBM Services

FEBRUARY 1, 2024

trillion by 2024 By the end of 2024, the cost of cyberattacks on the global economy is predicted to top USD 10.5 A shortage of professionals with the skills needed to protect organizations from cyberattacks will continue to be a running theme throughout 2024. Cyberattacks will top USD 10.5

Cybersecurity 91

Cybersecurity Engineering Collaborations Jobbing 91

Avasant

AUGUST 21, 2024

For the third consecutive year, Avasant has been recognized by the Industry Association of Outsourcing Professionals (IAOP) for demonstrating excellence in collaboration, innovation, and outcomes. True collaboration is essential to any successful partnership,” said Debi Hamill, IAOP CEO. “We Visit www.IAOP.org.

Advisory 52

Advisory Global Outsourcing Selective Outsourcing Outsourcing Professionals 52

Paysquare

AUGUST 28, 2024

Employee Self-Service Portals Employee self-service portals empower employees to access and manage their payroll-related information independently, enhancing efficiency and reducing administrative overhead. The post Payroll Guidelines 2024 (3) appeared first on Paysquare.

Payroll 52

Payroll Cybersecurity Data Entry Analytics 52

Ivemsa

JANUARY 24, 2024

Transitioning to manufacturing in Mexico is made easier with the support of shelter services. However, Mexico manufacturing is notably different from how other countries operate and has specific benefits that makes partnering with a shelter services company invaluable. Contact our shelter services team today.

Manufacturing 52

Manufacturing Service Out-Tasking Reduced Costs 52

Everest Group

APRIL 8, 2024

Given the highly regulated nature of these industries, enterprises must collaborate with suitable IDP technology providers to successfully implement IDP. LEARN MORE ABOUT Top Service Providers This demand is further propelled by the advanced capabilities, features, and functionalities offered by IDP products.

Insurance 78

Insurance Banking Research Finance 78

Amzur

JULY 30, 2024

Numerous factors, such as the growing demand for as-a-service models, hyper-automation, faster development and deployment, and low maintenance in the long run will drive this. Here are the top 5 cloud strategy trends you must know in 2024 and beyond. If one service encounters an issue, it won’t bring down the entire application.

Healthcare 94

Healthcare Analytics Automation Flexibility 94

Perficient Digital Transformation

MARCH 1, 2024

In a dynamic digital landscape, choosing the right provider among the Adobe services landscape is paramount for businesses seeking to maximize their Adobe investments. Forrester published The Adobe Services Landscape, Q1 2024 report to help B2C marketing executives investigate potential partners.

Right-Sizing 115

Right-Sizing Service Manufacturing Healthcare 115

Mattsen Kumar

AUGUST 27, 2024

As we step into 2024, businesses are increasingly adopting innovative strategies to streamline their ARM processes, improve collection rates, and ensure faster payment cycles. Embracing Automation and AI Automation and AI are revolutionizing the field of account receivable management services. billion.

Finance 52

Finance Accounting Management Analytics 52

Everest Group

JANUARY 16, 2024

Technology stands at the forefront in realizing Davos 2024’s vision of “Rebuilding Trust.” In 2024, the spotlight is on “Rebuilding Trust,” with a focus on restoring collective agency and reinforcing fundamental principles of transparency, consistency, and accountability among leaders. This pivotal event from Jan.

Cybersecurity 64

Cybersecurity Impact Sourcing Jobbing Collaborations 64

The Scalers

AUGUST 7, 2024

If you’re looking for an updated guide on offshore development services in India, you’re in the right place. But first, let’s start by defining offshore development services and why they’ve become a solution for Western companies looking for the specialised talent they can’t find at home. What are offshore development services?

Offshoring 83

Offshoring Service Engineering Cybersecurity 83

Perficient Digital Transformation

OCTOBER 28, 2024

It favors speed over size, agility over efficiency, and cross-functional collaboration over rigid structures. IDC defines digital business professional services as “the project-based services applied toward the creation of digital business capabilities”. You must be prepared to adapt and scale your teams as priorities shift.

Marketing 52

Marketing Service Right-Sizing Collaborations 52

Groove Technology

MAY 19, 2024

For example, data from 2024 indicates that the cost of hiring an entry-level IT professional in the Philippines is substantially less than in the United States. As a result, the Philippines is an ideal location for establishing offshore teams for international enterprises, facilitating smoother collaboration and communication.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130