Remove 2024 Remove Efficiency Remove Reduced Costs
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Efficient CX Delivery: A Tech-driven Approach | Webinar

Everest Group

WEBINAR Efficient CX delivery: A tech-driven approach September 26, 2024 9:00 AM PT | 12 PM ET Catch Everest Group Partner David Rickard as he joins an expert panel to explore how leading technologies, such as generative AI (GenAI), automation, analytics and more, are delivering value for organizations without compromising service quality.

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Perficient Named in Forrester’s App Modernization and Multicloud Managed Services Landscape, Q4 2024

Perficient Digital Transformation

Forrester’s 2024 report recognizes 42 notable providers– and we’re proud to announce that Perficient is among them. Reduce costs associated with legacy technologies and systems.” Gain access to technical and transformational skills and capabilities.

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Capital Markets IT Services PEAK Matrix® Assessment 2024

Everest Group

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Enterprises are investing in Regulatory Technologies (RegTech) to manage compliance efficiently across global regulations.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

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AI-Powered Customer Service: Friend or Foe? Why Digital CX is Failing (and How to Fix It)

Premier BPO

Premier BPO’s analysis of Forrester’s 2024 US CX Index has garnered valuable insights that executives can leverage to transform their brand’s CX and tread the path to sustainable growth. Max Ball, principal analyst at Forrester, says, “ People just look at the cost savings, and they don’t look at the customer experience.”