Everest Group

FEBRUARY 16, 2024

The introduction of new regulations in the financial sector necessitates a dynamic regulatory compliance framework, posing a global management challenge for these institutions. Stakeholders prioritize efficiency and productivity, aiming to reduce false positives and mitigate potential losses from regulatory fines.

Co-Sourcing 69

Co-Sourcing Banking Service Advisory 69

Groove Technology

SEPTEMBER 26, 2024

As a result, many companies are outsourcing to meet their software development needs efficiently and cost-effectively. Discover how outsourcing to Vietnam can boost your business efficiency and help you achieve scalable growth. However, choosing the right outsourcing partner is a significant challenge.

Software 100

Software Outsourcing E-Commerce Right-Sizing 100

Redial

OCTOBER 5, 2023

The financial industry’s landscape is constantly evolving, and as we close 2023 and look ahead to 2024, financial companies face a host of new challenges. Challenges in 2023 and Beyond For Financial Companies Regulatory Compliance Financial regulations continue to evolve, becoming more complex and stringent.

Cybersecurity 130

Cybersecurity Banking Regulations Collaborations 130

Everest Group

MARCH 8, 2024

Equipped with trained workers and robust annotation platforms, these providers efficiently guide enterprises through the DAL landscape. Each profile offers a comprehensive overview of the provider’s strengths and limitations, enabling enterprises to make informed decisions as they navigate the evolving DAL landscape.

Manufacturing 64

Manufacturing Banking Regulations Operational Costs 64

Perficient Digital Transformation

OCTOBER 24, 2024

Artificial intelligence (AI) is poised to affect every aspect of the world economy and play a significant role in the global financial system, leading financial regulators around the world to take various steps to address the impact of AI on their areas of responsibility.

Regulations 52

Regulations Service Banking Cybersecurity 52

Everest Group

JUNE 5, 2024

Enterprises struggle to navigate complex compliance frameworks, stay updated with emerging regulations, and manage diverse geographical requirements, all vital for achieving regulatory compliance and securing market access. In response, providers are enhancing their capabilities and offerings by investing significantly in technology.

Regulations 59

Regulations Marketing Service Efficiency 59

Everest Group

MARCH 11, 2024

Key priorities also involve fortifying data security, ensuring compliance, and automating manual processes to enhance overall efficiency. Consumer Packaged Goods (CPG) IT Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we assess 23 providers featured on the CPG IT Services PEAK Matrix®.

Service 59

Service Retail Manufacturing Banking 59

Magellan Solutions

JANUARY 17, 2024

The future of outsourcing in 2024 has been a topic of much concern lately. trillion in 2024. If these problems continue, how will BPO companies maintain their competitive advantage in 2024? Moving into 2024, BPOs are still exploring permanent hybrid work strategies.

BPO 52

BPO Outsourcing Robotics Process Automation Regulations 52

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Enterprises are investing in Regulatory Technologies (RegTech) to manage compliance efficiently across global regulations.

Marketing 52

Marketing Service Cybersecurity Banking 52

SEBPO

DECEMBER 21, 2023

BLOG Four Hot Tips for Automation in 2024 December 21, 2023 As we wrap up an exciting year, the SEBPO Team is taking a moment to reflect on the valuable insights gained from participating in an impressive array of conferences, summits, and industry events in 2023. These big topics are forecasted to monopolize the 2024 automation conversion.”

Automation 52

Automation Out-Tasking Sales Regulations 52

Paysquare

MARCH 3, 2024

Consequently, sound financial management and overall organizational efficiency are enhanced by efficient payroll management. Payroll administration is moving more and more toward HR system integration in 2024 as a way to improve data quality and streamline operations. This integration offers several advantages.

Payroll 52

Payroll Regulations Data Entry Administrative 52

Perficient Digital Transformation

NOVEMBER 21, 2024

Artificial intelligence (AI) is poised to affect every aspect of the world economy and play a significant role in the global financial system, leading financial regulators around the world to take various steps to address the impact of AI on their areas of responsibility.

Regulations 52

Regulations Service Banking Government 52

Paysquare

AUGUST 28, 2024

Being modernized and staying updated with the changes in tax laws and labour regulations is vital, ensuring timely adjustments to payroll processes. Automation Automation streamlines payroll processes, reducing manual intervention, minimising errors, and enhancing efficiency.

Payroll 52

Payroll Cybersecurity Data Entry Analytics 52

IBM Services

JANUARY 16, 2024

The start of 2024 brings forth many questions as to what we can expect in the year ahead, especially in the financial services industry, where technological advances have skyrocketed and added complexities to an already turbulent landscape. An investment in the tools and infrastructure to combat such threats is likely to occur in 2024.

Service 51

Service Banking Risk Management Risk Management 51

Perficient Digital Transformation

JUNE 19, 2024

Our risk and regulatory compliance experts, Carl Aridas and Chandni Patel, have just returned from XLoD 2024 in New York. The event brought together the world’s top financial institutions and regulators to discuss the future of non-financial risk and control.

Out-Tasking 52

Out-Tasking Automation Risk Management Risk Management 52

31 West

JULY 10, 2024

Let’s find out… Today, we’ll explore the highlights of the CS industry in 2024, and 12 trends for the industry coming into 2025. The Major Shifts in the Customer Support Industry in 2024 Before diving into our predictions for the coming year, let’s stroll down Memory Lane and recall the biggest changes in the CS industry in 2024.

Customer Support 130

Customer Support Cybersecurity Customer Service Sales 130

Premier BPO

JULY 12, 2024

The US Health Insurers Customer Experience Index Rankings, 2024 paint a bleak picture of the health sector struggling to keep up with other sectors regarding Customer Experience (CX) and Digital Maturity. The US Health Insurers Customer Experience Index Rankings, 2024 2. Unfortunately, this is not a one-off occurrence.

Healthcare 52

Healthcare Efficiency BPO Insurance 52

Paysquare

MARCH 3, 2024

Web of Laws and Regulations The complexity of regulatory requirements is a significant risk factor for non-compliance. In today’s global business environment, organizations have to face many laws, regulations, and standards that are spread through various jurisdictions.

Payroll 52

Payroll Regulations Government Insurance 52

Perficient Digital Transformation

FEBRUARY 1, 2024

The conference will take place on February 11-14, 2024, in Orlando, Florida. Life Sciences Leaders Turn to Us Life sciences organizations’ ability to accelerate transformation is crucial to succeeding in a highly competitive, highly regulated, and quickly evolving landscape. SCOPE is only a few weeks away! Still not registered?

Healthcare 59

Healthcare Research Out-Tasking Regulations 59

Everest Group

SEPTEMBER 30, 2024

Healthcare Payer Business Process as a Service (BPaaS) – Solutions PEAK Matrix® Assessment The healthcare payer outsourcing market is rapidly evolving, driven by healthcare payers’ need to enhance efficiency, manage costs, meet member expectations, and navigate complex regulations.

Healthcare 52

Healthcare Service Streamline Operations Administrative 52

Zinnov

APRIL 29, 2024

Interest rates act as a thermostat for the economy, regulating its temperature. The next Federal Reserve meeting on April 30th and May 1st, 2024 , is not expected to result in rate cuts. in 2024 , with APAC leading the charge and Cybersecurity being a major focus. So, what does this mean for businesses? We’re talking 7.6%

Service 52

Service Cybersecurity Banking Manufacturing 52

Paysquare

AUGUST 23, 2024

For efficient payroll management, a business must be equipped with the right tools and systems, as it allows the smooth functioning of the entire payroll management system. Payroll management is not just a legal requirement but also significant for running the business efficiently.

Payroll 52

Payroll Administrative Management Regulations 52

Capgemini

JANUARY 9, 2024

Sustainability in 2024: How businesses can transform for eco-conscious success Miguel Sossa Nov 14, 2023 Facebook Twitter Linkedin A common mistake companies make when transitioning to a green economy is to plan for the world as it currently is, as opposed to the world it’s rapidly becoming. Which tech trends should people follow in 2024?

Government 52

Government Regulations Right-Sizing Collaborations 52

Perficient Digital Transformation

NOVEMBER 1, 2024

Artificial intelligence (AI) is poised to affect every aspect of the world economy and play a significant role in the global financial system, leading financial regulators around the world to take various steps to address the impact of AI on their areas of responsibility.

Regulations 52

Regulations Service Cybersecurity Banking 52

Perficient Digital Transformation

MARCH 19, 2024

Our experts are closely monitoring nine healthcare trends that are shaping industry leaders’ strategies in 2024. Recommended Approach : Given the tight operating margins many HCOs face, leaders must strike the right balance balance of effectiveness and cost-efficiency. Be sure to also consider your software supply chain security.

Healthcare 52

Healthcare Insurance Cybersecurity Collaborations 52

Perficient Digital Transformation

MARCH 5, 2024

As the new year has begun, the Digital Marketing team at Perficient has identified a number of areas where they expect a continued focus throughout 2024 within their areas of expertise. In 2024, content that is sincere and authentic will stand out. Partner with creators who specialize in short-form content to reach a wider audience.

Marketing 52

Marketing Out-Tasking Sales Engineering 52

Zinnov

MAY 17, 2024

Based on our in-depth interactions with platform company CXOs, Enterprise decision-makers, Service Provider practitioners, and industry SMEs, there are eight key trends that we believe will shape the Intelligent Automation landscape in 2024 and beyond. This evolution promises a new era of enhanced interactions and efficiency.

Automation 52

Automation Robotics Process Automation Jobbing Software 52

Mattsen Kumar

OCTOBER 7, 2024

In the UK insurance sector, the quest for providing outstanding CX is not just a pipe dream but a tangible goal for 2024 and beyond. Gone are the days of impersonal transactions and endless hold times—today’s policyholders demand both efficiency and a touch of human warmth and technological savvy. Quick fact! billion ($150.8

Insurance 52

Insurance Call Center Analytics Regulations 52

IBM Services

FEBRUARY 26, 2024

How can banks, credit unions, and financial advisors keep up with demanding regulations while battling restricted budgets and higher employee turnover? Regulatory compliance The financial space is highly regulated. Institutions must comply with regulations like Basel III, SOC 2, FACT, BSA/AML and CECL. How did it get there?

Service 97

Service Regulations Engineering Banking 97

IBM Services

APRIL 22, 2024

According to the European Union’s 2023 Energy Efficiency Directive , Europe’s data center electricity consumption is expected to grow 28% from 2018 to 2030, exemplifying the environmental costs of AI usage. Therefore, it is critical to design and manage systems sustainably.

Government 95

Government Design Engineering Manufacturing 95

Amzur

JUNE 7, 2023

As we step into 2023-2024, it becomes crucial for CFOs to stay ahead of the curve by embracing emerging trends and understanding the shifting priorities that will shape the financial landscape. This promotes transparency, efficiency, and cross-functional alignment, leading to more effective decision-making and resource optimization.

Finance 52

Finance E-Commerce Analytics Risk Management 52

Everest Group

MAY 9, 2024

LIVE WEBINAR The State of Generative AI in the Retail and CPG Industry May 9, 2024 | 9 a.m. Generative AI (gen AI) presents a crucial solution, enabling rapid product innovation and enhanced operational efficiency. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. What is the impact realized from the adoption of gen AI? Who should attend?

Retail 59

Retail BPO Regulations Sourcing 59

IBM Services

MAY 9, 2024

For starters, healthcare organizations constantly encounter vast (and ever-increasing) amounts of highly regulated personal data. Healthcare organizations must adhere to data privacy regulations like HIPAA and GDPR. The healthcare industry faces arguably the highest stakes when it comes to data governance.

Government 71

Government Healthcare Regulations Insurance 71

IBM Services

JANUARY 15, 2024

In 2024, the ongoing process of digitalization further enhances the efficiency of government programs and the effectiveness of policies, as detailed in a previous white paper. Two critical elements driving this digital transformation are data and artificial intelligence (AI). It helps to ensure consistent outputs.

Government 67

Government Research Regulations Automation 67

IBM Services

APRIL 22, 2024

With 2024 on track to be the hottest year on record , data and AI can be applied to many areas to help supercharge sustainability efforts. Intelligent asset, facility and infrastructure management Leveraging AI to build efficient physical operations, manage costs and reduce the environmental footprint.

Sourcing 83

Sourcing Regulations Government Research 83

IBM Services

APRIL 11, 2024

Moreover, the OECD places legally enforceable AI regulations and standards in a separate category from the initiatives mentioned earlier, in which it lists an additional 337 initiatives. Private companies prioritize economic prosperity, focusing on efficiency and productivity that drives business success and shareholder value.

Government 77

Government Regulations Accounting Cybersecurity 77

Groove Technology

DECEMBER 16, 2024

Cost Efficiency One of the most compelling reasons for outsourcing agile software development is the significant cost savings it offers. Improved Operational Efficiency: With external teams managing high-quality software development, companies can streamline their internal operations, focusing on innovation and growth.

Software 100

Software Outsourcing Collaborations Flexibility 100